- driver dispatching
- customers and business partners via telephone and email
- evaluate, and resolve problems or issues
- customer complaints in a calm, professional manner
- progress of delivery route completion
- Entry and daily reports
- year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues.
- with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
- Computer skills
- school diploma or equivalent
- with Microsoft Office and other business-related applications
- in a call center environment
- customer service skills with the drive to resolve issues
- ability to multitask with exceptional organizational skills
- to thrive under pressure while delivering solutions that exceed customer expectations.
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Account Manager
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ServiceMaster by Alliance Trenton, United StatesPosition Summary : The Account Manager is responsible for managing the administrative side of the customer service department. They will support the part-time CSR reps and operations with problematic accounts. The manager will also support the production department to ensure the ...
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Field Service Technician
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Vivint Trenton, United StatesPower a brighter future together. One that is safe, · smart · and sustainable. · At Vivint, we are dedicated to redefining the home experience with technology and services to create a smarter, greener, safer home that saves our · 2 · million customers · money every month. We ...
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Remote CSR
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PrideStaff Edison, United StatesOur client is looking for a REMOTE Customer Service Rep for a temporary (potentially temp to perm) role. · ******While this role is remote, the candidate MUST be located in NJ******** · Pay: $17.35(not negotiable) · Job Responsibilities: · Dispatches client requests and follo ...
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Dispatcher
2 weeks ago
RNJ Services Edison, United StatesEstablished clinical laboratory seeking intelligent, reliable, and self-motivated team members. We are looking for individuals who excel at prioritizing, organizational ability, and possess excellent communication skills. Currently, we have openings for dispatcher/customer servic ...
Customer Service Rep- Dispatch - Cranbury, United States - TalentBridge
Description
Shift Details: Tuesday-Saturday 5:00AM - 1:30PMAs a Customer Service Rep in our Last Mile services you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you'll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of the team, you'll have a starring role in helping us continue to provide daily freight solutions for our global customers.
What your day-to-day will look like:
What you'll need to excel:
At a minimum, you'll need:
It'd be great if you also have:
In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.