- Patient Interaction: Interact with patients through various communication channels, including phone, email, and virtual, and provide them with a friendly, empathetic, and professional experience.
- Scheduling and Coordination: Manage patient appointments, coordinate scheduling, and ensure seamless communication between patients and our healthcare team.
- Complaint Resolution: Act as a point of contact for patients with concerns or complaints, addressing their issues promptly, and working to find satisfactory solutions.
- Educational Support: Provide patients with information regarding their equipment.
- Data Entry: Maintain accurate and up-to-date patient records, including contact information and insurance details.
- Compliance: Ensure compliance with all privacy and healthcare regulations, such as HIPAA.
- Team Collaboration: Collaborate with healthcare providers and administrative staff to guarantee a smooth patient journey.
- Previous customer service experience, particularly in durable medical equipment or medical setting, is preferred.
- Strong interpersonal and communication skills.
- Empathy and patience in dealing with patients and their concerns.
- Ability to handle challenging situations with professionalism and tact.
- Detail-oriented and organized, problem-solving abilities.
- Knowledge of medical terminology, basic understanding of healthcare processes and insurance is a plus.
- Proficiency in using customer relationship management (CRM) software and electronic health records (EHR) systems is beneficial.
- Medical billing experience is a plus but not required.
-
Patient Experience Specialist
3 weeks ago
Quest Health Solutions LLC Pompano Beach, United StatesJob Description · Job Description Description: · About Us: · At Quest Health Solutions, we are dedicated to providing exceptional customer service and ensuring a positive patient experience. As a customer service/patient experience specialist, you will play a key role in creati ...
-
Experience Receiving Specialist
3 weeks ago
KeyStaff, Inc Pompano Beach, United StatesJob Description · Job DescriptionSchedule: · 1st shift : · M-F 6:00AM-2:00PM · 2nd shift : · MON 4:30PM--CLOSE · TUES 3:30PM--CLOSE · WED 2:00 PM--CLOSE · THURS 3:30PM--CLOSE · FRI 4:30PM--CLOSE · Description: · Receive and inspect incoming shipments, verifying the accuracy of c ...
-
Best Buy Pompano Beach, United StatesJob Description · What does a Sales Consultant - Appliance Outlet do? · The Sales Consultant - Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solut ...
-
Digital Experience Specialist
1 week ago
JM Family Enterprises Deerfield Beach, United States Full timeThe Digital Experience Specialist is a pivotal player within our Digital Customer Experience team, utilizing a mix of business acumen, technical expertise, and analytical prowess to aid in the execution of strategies that continuously improve our digital experiences. This role ...
-
Client Experience Specialist
2 weeks ago
Ultimate Staffing Services Weston, United StatesOur client is a leading relocation company specializing in providing premium housing solutions for executives, professionals, and individuals relocating globally. This position is for local candidates only, this position is on site in Fort Lauderdal Specialist, Experience, Client ...
-
Customer Experience Specialist
3 weeks ago
Flytropic Fort Lauderdale, United StatesIf you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. · Customer Experience Specialist · 30+ days ago · Requisition ID: 1007 · Salary Range: · $35,000.00 Annually Onwards · T ...
-
Customer Experience Specialist
3 weeks ago
Rebag Fort Lauderdale, United StatesCompany · Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business mode ...
-
Customer Experience Specialist
3 weeks ago
Tropic Ocean Airways Fort Lauderdale, United StatesJob Description · Job Description · TROPIC OCEAN AIRWAYS LLC · CUSTOMER EXPERIENCE SPECIALIST (CES) · Directly Reports To: Manager of Marketplace · Mission of · this Position: Work directly with scheduled service and Charter guests. The CES team assists with booking, resched ...
-
Client Experience Specialist
2 weeks ago
Ultimate Staffing Services Weston, United StatesOur client is a leading relocation company specializing in providing premium housing solutions for executives, professionals, and individuals relocating globally. · This position is for local candidates only, this position is on site in Fort Lauderdale, FL area with a focus on de ...
-
Client Experience Specialist
3 weeks ago
Ultimate Staffing Services Fort Lauderdale, United StatesJob Description · Job DescriptionOur client is a leading relocation company specializing in providing premium housing solutions for executives, professionals, and individuals relocating globally. · This position is for local candidates only, this position is on site in Fort Laude ...
-
Teacher-ese Specialist
1 week ago
Broward County Public Schools Pompano Beach, United StatesPOSITION GOAL · To provide on-site procedural and curricular assistance to all school-based personnel with regard to the education of students withdisabilities. ESSENTIAL PERFORMANCE RESPONSIBILITIES · The Exceptional Student Education Specialist shall carry out the performance r ...
-
Fulfillment Specialist
1 week ago
Fastenal Pompano Beach, United StatesFulfillment Specialist · 2201 N Andrews Ave, Pompano Beach, FL 33069 · FLPOM Public Store · Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm · hours/week · OVERVIEW: · Embark on your journey as a Part-time Fulfillment Specialist, where you'll take charge of delivering exce ...
-
Customer Service Representative
2 weeks ago
Florida One Insurance Pompano Beach, United StatesWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...
-
Front Desk
2 weeks ago
Park Plaza Dental Pompano Beach, United StatesPATIENT CARE COORDINATOR · We are looking for a FULL-TIME Patient Care Coordinator who specializes in GENERAL DENTISTRY. Our BRAND-NEW STATE OF THE ART facility is centrally located on North Federal Hwy next to LA FITNESS across the street from the Pompano Beach golf course. Our ...
-
Assistant Head Facilities Serviceperson
2 weeks ago
Broward County Public Schools Pompano Beach, United StatesPOSITION GOAL · To perform semi-skilled work, under the direction of the head facilities serviceperson, in the supervision and participation of the cleaning program to maintain the cleanliness, orderliness, appearance and safe condition of the facilities, and be able to operate v ...
-
Customer Service Representative
2 weeks ago
Broward County Board of County Commissioners Pompano Beach, United States**REQUIREMENTS AND PREFERENCES**: · - ANNOUNCEMENT IS OPEN UNTIL A SUFFICIENT NUMBER OF APPLICATIONS ARE RECEIVED AND MAY CLOSE AT ANY TIME. · The Water and Wastewater Services Business Operations Division (WWS-BOD) is seeking a self-motivated, organized, and reliable Customer Se ...
-
Roofing Project Manager
3 weeks ago
Certified Contracting Group Pompano Beach, United States**Job description** · Roofing Project Manager · About the Opportunity: · Certified Roofing Specialists, Inc. was established in 1986 and was built upon a foundation of integrity, respect, relationships, results and safety. We are a highly respected company that is actively growin ...
-
ZephyrTech Pompano Beach, United StatesStart your career at N&H Technology GmbH and lay the foundation for your future as an apprentice for application development in Pompano Beach.Are you ready to start a promising apprenticeship in the IT field? At N&H Technology GmbH, we offer you the opportunity to kickstart your ...
-
Pre Owned Vehicle Acquisition Specialist
5 days ago
Serpentini Automotive Group Pompano Beach, United StatesUsed Vehicle Acquisition Specialist · Join our dynamic team at Performance Nissan, a leading automotive dealership renowned for its exceptional customer service and extensive inventory of high-quality pre-owned vehicles. We are dedicated to providing our customers with top-notch ...
-
Accounts Receivable Specialist
1 week ago
SEES Inc. Pompano Beach, United StatesEstablished in 1977, SEES Inc. is the largest independent manufacturer and distributor of elevator/escalator replacement parts. We offer medical, dental, vision, and life insurance as well as PTO and profit sharing. SEES is a family business and the atmosphere is one of a close c ...
Patient Experience Specialist - Pompano Beach, United States - Quest Health Solutions LLC
Description
Job Description
Job DescriptionDescription:About Us:
At Quest Health Solutions, we are dedicated to providing exceptional customer service and ensuring a positive patient experience. As a customer service/patient experience specialist, you will play a key role in creating a welcoming and supportive environment for our patients. Our mission is to deliver the highest standard of care and comfort to those we serve.
Job Description:
As a Patient Experience Specialist, you will be responsible for ensuring that every patient interaction is characterized by empathy, responsiveness, and a commitment to delivering outstanding service. Your primary focus will be to establish positive relationships with patients, addressing their inquiries, concerns, and needs effectively, and leaving a lasting, positive impression.
Key Responsibilities:
If you are passionate about making a positive impact on the patient's experience and have a strong customer service background, we invite you to join our team at Quest Health Solutions. Apply today to be part of a company that values the well-being and comfort of our patients.
Quest Health Solutions is an equal opportunity employer, committed to fostering diversity and creating an inclusive environment for all employees.
Patient Experience Specialist professionals in Pompano Beach
-
Lauren L.
Vinyasa Yoga Instructor
-
Nicole Hernandez
Med Assistant/Professional Data Entry