- Work with an established Silicon Valley leader in the cloud infrastructure industry;
- Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next generation cloud technologies;
- Be a part of cutting edge, open source innovation;
- Thrive in the high energy environment of a young company where openness, collaboration, risk taking, and continuous growth are valued;
- Internship provides you with the opportunity to combine work and education;
- Professional development and training;
- Attend conferences and working groups;
- Modern bright office, centrally located and close to public transportation;
- Customized workstation (macOS, Windows, Linux);
- Company outings, happy hours, hackathons, and tech talks;
- Receive a competitive compensation package with a strong benefits plan.
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Customer Success Manager - Myrtle Point, United States - Mirantis
Description
Mirantis
helps enterprises move to the cloud on their terms, delivering a true cloud experience on any infrastructure, powered by Kubernetes.
The company uses a unique as-a-service model empowering developers to build, share and run their applications anywhere – from public to hybrid cloud and to the edge.
Mirantis serves many of the world's leading enterprises, including Adobe, DocuSign, Reliance Jio, STC, Vodafone, and Volkswagen.Job Description
Mirantis is adding a US based Customer Success Manager to our team
CSM's will act as trusted advisors to key clients, partnering with them through the life of their IT journeys
CSM's will own the renewals of their assigned account base, with a focus on retention and incremental growth
CSM's will partner internally with sales, marketing, product and support services to address client concerns.
Main Responsibilities
Work with an assigned account base to help move our clients along their IT journey
Outreach to assigned account base; Monthly calls & Quarterly Business Review (QBR)
Partner with Account Executive and Solutions Engineer to tackle client issue and position Mirantis for growth
Own client renewals with a focus on retention and growth
Qualifications
3+ years customer account management experience
Interest in learning/understanding Openstack, Containers, Kubernetes, Linux, etc.
This role requires a high level of organization, exceptional communication skills, and an ability to adjust with our fast-paced organization
General understanding of project management, PMP certification or alternate a bonus
Proven track record with working with enterprise customers and executives
Additional Information
What does Mirantis offer you?
