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Sherman Oaks

    Customer Service Representative/Collections - Sherman Oaks, United States - Caine & Weiner

    Caine & Weiner
    Caine & Weiner Sherman Oaks, United States

    2 weeks ago

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    Description
    Job Details


    Level:
    Entry


    Job Location:
    Sherman Oaks - SHERMAN OAKS, CA


    Salary Range:
    $ $20.00 Base+Commission/month


    Job Category:
    Accounting

    Description

    Summary

    Responsible for contacting client customers with delinquent consumer accounts and securing payments.


    Essential functions:

    • Manage a portfolio of accounts.
    • Handle inbound and outbound calls according to company policies and procedures.
    • Negotiate payments, settlements, and payment programs according to company guidelines.
    • Meet department call and collection goals.
    • Enter results into collection system using keyboard/computer, skip tracing.
    • Adhere to compliance standards and practices.
    Will Train Experience in the following a plus, but not necessary:


    • CUBS, Outlook, Word & Excel computer system
    • Telephone/dialer
    • First /Third-Party Agency
    • Data entry
    • FDCPA Knowledge
    • Bi-lingual, Spanish speaking

    Benefits include:

    • Medical, dental and vision insurance, vacation, sick time & 401K
    • Monday-Friday/Daytime hours; may be some evenings and half-Saturdays.
    • 2-week State-of-the-Art training paid
    • Endless opportunities for growth and income
    • Casual work dress code
    • Fun, fast-paced environment
    Education and Experience


    These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job.

    Individual abilities may result in some deviation from these guidelines.

    To effectively perform in this position, the incumbent is required to:


    • Use company computer and software systems (such as CUBS, Word, and Excel).
    • Deal effectively with debtors and clients.
    • Calculate basic figures and amounts.
    • Effectively communicate verbally and in writing with others.
    • Meet performance standards.
    • Perform this job safely, without endangering the health or safety of him/her or others.
    • Possess a high school diploma or equivalent.
    Visit our website @ www.
    Caine & and select "Sherman Oaks, CA" location

    About Caine & Weiner


    Caine & Weiner is a leading full-service Accounts Receivable Management/Debt Collection enterprise with a network of national collection centers strategically located throughout the country.

    Since 1930, we have delivered outstanding performance and unmatched service including commercial collection services, consumer collection services and legal collection services, first and third party.

    We are looking for professional - minded people to call on past due accounts. Experienced collectors are encouraged to apply

    City of Los Angeles Residents:

    Caine & Weiner is an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

    IND123

    Qualifications
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