Chad Feist

Reflecting on my diverse experiences as a customer service, retail, and warehouse associate. Each role has taught me invaluable lessons in communication, organization, and adaptability. From resolving customer issues with empathy to managing inventory and ensuring seamless operations, I've gained a deep appreciation for the intricacies of serving others. These roles have shaped me into a more versatile and understanding individual, equipping me with skills that transcend industry boundaries. I'm grateful for the opportunities to grow and learn in these dynamic environments.

Warehouse Associate

Entertainment Earth - Simi Valley, CAJune 2022 to July 2023

• Receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders.

Print Operator

Printful - Chatsworth, CAAugust 2018 to May 2022

• Inspected completed print jobs to verify they meet customer expectations before shipment. Maintained machines in good working order by cleaning, lubricating and adjusting. Evaluated customer specifications to determine job requirements prior to production runs.

Assistant Manager

Disney Store - Los Angeles, CAJune 2015 to June 2018

• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Prepared staff work schedules and assigned team members to specific duties.
• Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.

Fulfillment Associate

Amazon.com - New Castle, DEJune 2013 to March 2015

• Received products using radio frequency scanners, while picking customer orders on all levels of a multi-mezzanine.
• Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.

Server

Cheeseburger in Paradise - Newark, DESeptember 2011 to May 2013

• Delivered exceptional, friendly, and fast service. Answered questions about menu selections and made recommendations. Managed closing duties and training of new wait staff.

Assistant Manager

Blockbuster - Walnutport, PAApril 2003 to May 2011

• Managed many daily operations of entertainment media rental and retail facility. Activities include but are not limited to shipping and receiving, processing accounts receivable as well as accounts payable, preparing payroll, verifying store funds and all cash tills within store.

Brand Representative

Abercrombie & Fitch - Whitehall Township, PAMarch 2001 to February 2003

• Assisted customers in locating merchandise and answering a variety of questions concerning general merchandise, while demonstrating a strong sales technique
• Stocked shelves, counters or tables with merchandise while keeping merchandise orderly and in compliance with standards
• Counted and balanced cash register and receipts
• Responsible for building attractive displays showcasing merchandise.

I have completed high school and attended some college.