- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
- Previous hotel experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
- Hours 3-11 and 11pm to 7 am
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Guest Service Agent
1 week ago
Nothing Bundt Cakes Bolling AFB, United States*Job Summary* · We are hiring a Guest Service Representative to help run a Nothing Bundt Cakes popup location at the Anacostia/Bolling AFB Exchange This opportunity will allow you to work with our military families and bring joy to service members. · At **Nothing Bundt Cakes**, t ...
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Service Desk Agent
3 weeks ago
Peraton Washington, United States**About Peraton** · **Responsibilities** · **Key Responsibilities**: · - Receive, document, categorize, triage, route, and resolve end user IT requests and incidents tickets. · - Review and evaluate tickets for escalation and transfer to Tier 2 agent consistent with defined proce ...
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Guest Service Agent
1 week ago
Hilton DC National Mall The Wharf Washington, United StatesA Guest Service Agent should provide our guests with excellent service at the front desk from making the reservation to departure. The Guest Service Agent should respond to guests needs, requests and complaints. The Guest Service Agent should also offer guest rooms, food & bevera ...
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Guest Service Agent
1 week ago
Nothing Bundt Cakes Andrews AFB, United States*Job Summary* · We are hiring a Guest Service Representative to help run a Nothing Bundt Cakes popup location at the Andrews AFB Exchange This opportunity will allow you to work with our military families and bring joy to service members. · At **Nothing Bundt Cakes**, the **Guest ...
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Guest Service Agent
2 weeks ago
Sonesta Washington, United States**Job Description Summary** · The position of Guest Service Agent is responsible for checking guests in and out of the hotel in a timely and professional manner; processing all payments according to established procedures and providing friendly, professional service at all times. ...
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Guest Service Agent
1 week ago
Embassy Suites Chevy Chase Pavilion Washington, United StatesAt Crescent Hotels and Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide our guests. At Crescent, our associates are the shining stars of what we do. · **What's In It For Me**: · - Highly competiti ...
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Guest Service Agent
1 week ago
Embassy Suites by Hilton Washington DC Chevy Chase Pavilion Washington, United States**Description**: · At Crescent Hotels and Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide our guests. At Crescent, our associates are the shining stars of what we do. · **What's In It For Me**: · ...
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Guest Service Agent
2 weeks ago
Residence Inn Washington, United StatesCity, State: · Washington, District of Columbia · The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. · ESSENTIAL DUTIES AND RESPONSIBILITIES: · - Operat ...
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Guest Service Agent
3 weeks ago
PM Hospitality Strategies, Inc. Washington, United States**Who We Are** · - Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 9 years. · - Passionate - about hospitality and fostering an environment where associates will thrive. · - Culture driven - dedicated to respect, teamwork, an entrepren ...
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Guest Services Agent
1 week ago
PM Hospitality Strategies, Inc. Washington, United StatesMeet Motto, a unique and embraces the diverse flavor of hundreds of different locations and personalities. We all share a common purpose that drives our actions, conversations, and efforts on the job. We desire to create a welcoming space that's unique to the locale, that serves ...
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Guest Service Agent
5 days ago
Hotel Madera Washington, United States**Overview**: · **Opportunity: Guest Service Agent** · Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. · **Your Growth Path** · Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales ...
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Guest Service Agent
2 weeks ago
Crystal City Marriott at Reagan National Airport Arlington, United States**Overview**: · **Opportunity: Guest Service Agent** · Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. · **Your Growth Path** · Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales ...
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Field Service Agent
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IQVIA Arlington, United States**Position Description**: · Our Field Service Agent position is a unique opportunity to employ your technical experience by collaborating with healthcare professionals and participating in technical initiatives in medical device technology. You will be responsible for assisting F ...
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Guest Services Agent
3 weeks ago
Westin Arlington Gateway Arlington, United StatesCompensation Type: Hourly Highgate Hotels: · **Location**: · The Westin Arlington Gateway is perfectly located two blocks from the Ballston Metro Station, offering guests the convenience of reaching the nation's Capital in just minutes. See historic monuments and museums, shop tr ...
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Guest Service Agent
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Sonesta Washington, United States**Job Description Summary** · JOB OVERVIEW: · Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures. · **_ DUTIES AND RESPONSIBILITIES:_** · - Welcome guests in a friendly, prompt and professional manner. · - ...
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Call Center Customer Service Agent
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Zoom Vibe Co Washington, United States**About Us**: · At Zoom Vibe Co, we're not just a videography company; we're your visual storytellers, your memory-makers, and your partners in capturing life's most precious moments. With a passion for creativity and an eye for detail, our team of skilled videographers is on a m ...
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Guest Services Agent
2 weeks ago
Fairfield Inn & Suites Houston North/Spring Spring, United States: · Tasks: · Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying ...
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Customer Service Gate Agent
2 weeks ago
Piedmont Airlines, Inc. Arlington, United States Full timeWe can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow._ · **Essential Duties**: · - Assist passengers in boarding and disembarking flights · - Monitor computerized passenger boarding · ...
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Customer Service Agent
1 week ago
George Mason University Manassas, United States**Department**:Regional Campuses - Freedom Aquatic and Fitness Center · **Classification**: GMU Worker · **Job Category**:Part-Time / Hourly Wage · **Job Type**: Part-Time · **Work Schedule**:Mondays, Tuesdays, Wednesdays and Thursdays, 10am-4pm (plus rotating Saturdays or Sunday ...
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Customer Service Agent
1 week ago
George Mason University Manassas, United States· Manassas, VA · Part-Time / Hourly Wage · **Opening on**: Apr · **Department**: Regional Campuses - Freedom Aquatic and Fitness Center · **Classification**: GMU Worker · **Job Category**: Part-Time / Hourly Wage · **Job Type**: Part-Time · **Work Schedule**: Mondays, Tuesdays, ...
Guest Service Agent - Oxon Hill, United States - SHIVKRUPA HOSPITALITY INCORPORATED
1 week ago
Description
Job Description
Job DescriptionWe are seeking a Guest Service Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
Qualifications: