Field Service Agent - Arlington, United States - IQVIA

IQVIA

Verified Company

Arlington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Description:

Our Field Service Agent position is a unique opportunity to employ your technical experience by collaborating with healthcare professionals and participating in technical initiatives in medical device technology.

You will be responsible for assisting Field Service Technicians with replacing parts, troubleshooting, repairing, and updating medical devices in a hospital setting with the support of an on-site team.

This is a great opportunity to develop and advance your technical skills

Career Advancement Opportunities:

Partnered with one of the top medical device companies in the country. Clear path to FST.

This is a 100% per diem travel position with the possibility of traveling 3-4 weeks at a time. Work is assignment based.

Responsibilities:

Assist field service staff with organizing, testing, updating medical devices, installing/configuring hardware, software, and network products
Manually move and carry medical equipment and unbox medical devices from shipping or storage containers
Setup and organization of equipment and workstations
Conduct routine checks and records data from product tests after installation and configuration
Assignmentbased schedule working per diem
Travel nationally to support customer needs
Provide ongoing communication and customer support to onsite hospital staff.
Provide onthejob training (OTJ) for new hires.
Complete other duties at the discretion of management

Requirements:

Minimum of 12 years of technical experience in a hospital setting preferred. Other Field Technician experience in healthcare setting will be considered.
An active and unrestricted driver license and a personal vehicle for local work related assignments are required for this position. Travel time and mileage are reimbursed.
Must be comfortable with basic software programs and Microsoft operating system
Ability to assemble and disassemble equipment and devices required
Ability to sit and stand for long periods of time and lift up to 50 pounds required
Ability to work an assignmentbased schedule with 40+ hours commitment per week when on assignment required
Ability to clear hospital vendor credentialing requirements, including proof of vaccination status

Preferred Experience:

Hardware
Replacing Bezels, key pads, buttons, batteries, etc.

Software

Calibrations, networking, software updates, etc.
Setup and organize the equipment and workstations.
Conduct routine checks and records data from product tests after installation and configuration

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LI-CES

LI-DNP

The potential base pay range for this role is $20 - $22 per hour.

The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).

Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.