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    Training and Development Specialist - Alexandria, United States - CommonWealth One FCU

    CommonWealth One FCU
    CommonWealth One FCU Alexandria, United States

    3 days ago

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    Description
    Job Description

    Job Description

    Position Summary

    The Training & Development Specialist will implement and assess training programs based on the credit union's Strategic Plan, the Training and Development Strategy, and individual department and employee needs.

    The Training & Development Specialist will diversify and implement training opportunities including classroom (on-site), virtual, and on-the-job training methods.

    The Training & Development Specialist is critical in supporting the strategic learning environment established by the Training & Development Manager at the credit union.

    May be assigned to lead special projects and serve on various project teams to accomplish CommonWealth One's Strategic Goals.

    Responsibilities

    • Develops and facilitates staff training and learning initiatives.
    • Leads educational activities and programs to promote learning and development throughout the Credit Union.
    • Facilitates and monitors the onboarding program, which includes orientation and on-the-job training for new hires.
    • Collaborates with product vendors and arranges ongoing sales and product training for staff.
    • Develops needs assessments and coordinates with Training & Development Manager the identified subsequent training and development needs.
    • Consults with Training & Development Manager and Department Leads to develop and enhance job-specific training.
    • Develops and organizes training and educational materials.
    • Creates job aides and procedures utilizing instructional design tools and systems according to department templates.
    • Uses a tracking and measurement system to ensure the effectiveness of training.
    • Maintains a virtual training library.
    • Uses all applicable Learning Management Systems to enable staff to complete required annual training programs and job specific courses.
    • Assists the Human Resources Department in staff development programs and initiatives.
    • Supports Human Resources and Strategic Plan tactics by completing related work as required.
    • Monitors the NMLS certification program for required staff.
    • Supports the Credit Union's culture initiative and other employee engagement efforts.
    • Provides back-up support to other members of the Human Resources Department and Credit Union
    Committees/Initiatives.

    • Performs other duties as assigned.
    Performance Expectations

    • Implements an active training schedule to ensure annual training goals are achieved.
    • Maximizes and integrates use of technology in designing instructional materials.
    • Measures effectiveness of training activities.
    • Ensures compliance with all applicable federal regulations, including the Bank Secrecy Act, Security and OFAC.
    • Demonstrates strong communications and partnerships with all departments, members, and vendors.
    • Updates training materials according to the Training and Development strategy implemented by the Training Manager
    • Networks with other Training & Development professionals to be informed on new and effective programs, practices, and systems.
    • Attends conferences and training sessions to further enhance the credit union's programs and their training and development skills.
    • Appropriately informs leader of department activities.
    • Promotes the credit union's professional reputation.
    • Demonstrates the credit union's Core Values and Cultural Beliefs.
    Education & Experience

    • Three to five years experience in developing and facilitating staff training, preferably for financial institutions.
    • Bachelor's Degree, preferred.
    • Skilled in coaching and training staff to achieve high performance levels.
    • Demonstrated knowledge of applicable rules, regulations and laws affecting financial institutions.
    • Knowledge of adult learning theory, preferred.
    Skills & Abilities

    • Technologically savvy with experience using banking platforms and instructional design applications.
    • Strong organizational skills with demonstrated ability to work on competing priorities.
    • Ability to work independently and under pressure of deadlines.
    • Strong written, verbal, and interpersonal communication skills.
    • Proficient with Microsoft Office and Adobe software.
    • Proficient with Microsoft Office 365, including the general office suite, forms, and other SharePoint features.
    • Effective problem solving and decision-making capabilities.
    • Excellent facilitation, teambuilding, and motivational skills.
    • High level of enthusiasm, self-motivation, and initiative.
    Other Pertinent Information

    • Regular and satisfactory attendance required.
    • Must maintain an acceptable personal credit history and be bondable.

    Summary of Physical Demands:


    While performing the responsibilities of the job, the employee is required to convey detailed or important instructions and ideas accurately, audibly and quickly; hear average or normal conversations and receive ordinary information; use hands to perform such tasks a computer typing, file maintenance, using telephones and related office equipment; regular and frequent movement requiring use of hands, writes, arms, fingers; visual acuity required to prepare, read, and inspect documents and interpret information on a PC screen.

    This is primarily sedentary office work with occasional physical activity requiring lifting of small boxes/files. Ability to sit for extended periods.

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