- Provide best-in-class production support for Openlink Endur, efficient software deployment, configuration processes, and proactive monitoring to anticipate and prevent issues, minimize downtime, and ensure quick recovery from incidents.
- Ensure maximum trading system availability to avoid missing any key trading opportunities.
- Offer support for Endur production systems and various integration points across multiple geographic locations, primarily in a Windows production environment.
- Develop and maintain Endur scripts for process automation, complementing this with proprietary software and third-party technologies as appropriate.
- Troubleshoot production incidents related to Endur, stemming from either internal and external factors.
- Automate configuration and rollout procedures to minimize manual errors and uphold flawless change management.
- Collaborate with traders, developers, back office, QA, infrastructure, technical support, business development, and various management teams globally.
- Help end users and developers understand core trading and back-office systems to ensure efficient and correct use of available tools.
- Manage user access to Endur, related tools, and 3rd party applications
- Build documentation for common procedures, troubleshooting scenarios, and system architecture.
- Coordinate efforts with other support teams to ensure continuity and consistency of support in a 24x7 environment.
- Direct experience with Openlink Endur (version 16 or higher) in a support or system administration capacity.
- Strong Windows platform support experience, with Linux knowledge being advantageous.
- Script development skills, particularly related to automating Endur processes.
- SQL knowledge, including queries, updates, table creation, and basic database maintenance.
- Experience with other commodities and Openlink systems; for example, prior experience with systems like BroadPeak K3, WebICE, Trayport, eCat, YesEnergy, and/or Findur is beneficial but not required.
- Self-motivation and intellectual curiosity, with a strong desire to continually improve the production support function.
- $125,000 - $150,000 base salary
- Bonus bringing total compensation to $170k - $180k
- Houston
-
IT Support Engineer
2 weeks ago
RedRiver Systems, LLC Crockett, United StatesIT Support Engineer Tier 1 & 2 Bilingual Japanese and EnglishEmployment Type: · Direct-HIREWork Environment: · 100% ON-SITEWork Location: · Houston, TX Westheimer Rd & Sage Rd)Not accepting 3rd Party Candidates at this time / No Sponsorship is being offered Now or in the Futur ...
-
Support Engineer
2 weeks ago
Plastometrex Crockett, United StatesWorking within the Technical Support Team, you will carry out the training, installation and servicing of our innovative Portable PIP (Profilometry-based Indentation Plastometry) system. The successful candidate would need to be based in Houston, Texas, and be prepared to travel ...
-
Support Engineer
1 week ago
Covenant Underwriters Crockett, United StatesThe Security and Support Engineer will oversee cyber security policy development and execution, review and remediate vulnerabilities, provide support for security incidents, training, end user technical support, and infrastructure support and maintenance. In addition, this role w ...
-
Product Support Engineer
1 week ago
X4 Group Crockett, United StatesExciting Opportunity: Product Support Engineer (Houston, Texas) · If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. · Are you a skilled engineer with a passion for customer interaction and expert ...
-
IT Support Engineer
3 weeks ago
RedRiver Systems, LLC Crockett, United StatesIT Support Engineer Tier 1 & 2 Bilingual Japanese and English · Employment Type: Direct-HIRE · Work Environment: 100% ON-SITE · Work Location: Houston, TX Westheimer Rd & Sage Rd) · Not accepting 3rd Party Candidates at this time / No Sponsorship is being offered Now or in th ...
-
Technical Support Engineer
3 weeks ago
Premier Group Recruitment Crockett, United StatesTechnical Support Engineer · Ready to make your application Please do read through the description at least once before clicking on Apply. · Houston, TX (onsite) · $20 - $25 p/h · A software company located in Houston is now looking for a Technical Support Engineer to join th ...
-
Product Support Engineer
2 weeks ago
X4 Group Crockett, United StatesExciting Opportunity: Product Support Engineer (Houston, Texas) · If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. · Are you a skilled engineer with a passion for customer interaction and expert ...
-
Technical Support Engineer
2 weeks ago
Premier Group Recruitment Crockett, United StatesTechnical Support Engineer · Ready to make your application Please do read through the description at least once before clicking on Apply. · Houston, TX (onsite)$20 - $25 p/hA software company located in Houston is now looking for a Technical Support Engineer to join their grow ...
-
Application Support Engineer
4 weeks ago
Intec Select Crockett, United StatesApplication Support Engineer – Openlink Endur - $125,000 - $150,000 + Bonus (Total Comp - $170k - $180k) – Houston – Trading · All potential candidates should read through the following details of this job with care before making an application. · Overview:A market leading orga ...
-
Product Support Engineer
2 weeks ago
Nobi Smart Lamps Crockett, United StatesAbout Nobi USANobi USA is a leading AgeTech company and developer of the Nobi Smart Lamp committed to empower elderly and their loved ones as well as senior care providers by providing discrete technology and smart solutions to deliver best care when needed and not when unwanted. ...
-
Product Support Engineer
3 weeks ago
Nobi Smart Lamps Crockett, United StatesAbout Nobi USA · Nobi USA is a leading AgeTech company and developer of the Nobi Smart Lamp committed to empower elderly and their loved ones as well as senior care providers by providing discrete technology and smart solutions to deliver best care when needed and not when unwan ...
-
Desktop Support Engineer
2 weeks ago
A&O IT Group Crockett, United StatesThe role: · Handle Incidents and Service Requests and near desk IT support; · Provide services to End Users that include the following: · End User Devices including workstations, desktop PCs, laptop/notebook PCs, tablet PCs, · Collaboration and Communication services and devi ...
-
Senior IT Support Engineer
1 week ago
The Phoenix Group Crockett, United StatesWe're seeking a Full-Time Senior IT Support Engineer to excel within an Onsite (hybrid schedule) work environment. This position is based in Houston, TX requiring employees to reach client locations within an hour. Candidates must exhibit exceptional problem-solving skills, adept ...
-
Technical Support Engineer L3
2 weeks ago
Park Place Technologies Crockett, United StatesThis role will be supporting east coast hours, EST, so EST residents are highly preferred. · Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. · Who We Are: · Park Place Technologies is a global da ...
-
Technical Support Engineer L3
1 week ago
Park Place Technologies Crockett, United StatesThis role will be supporting east coast hours, EST, so EST residents are highly preferred. · Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. · Who We Are:Park Place Technologies is a global data ce ...
-
Onsite Technical Support Engineer
3 weeks ago
I.T. Matters, Inc. Crockett, United States"Whatever I.T. takes, we'll fix I.T." · If you think you are the right match for the following opportunity, apply after reading the complete description. · I.T. Matters, Inc. founded in 2012, is an MSP serving SMB in the greater Houston area. We are expanding and looking to gro ...
-
Onsite Technical Support Engineer
2 weeks ago
I.T. Matters, Inc. Crockett, United States"Whatever I.T. takes, we'll fix I.T." · If you think you are the right match for the following opportunity, apply after reading the complete description. · I.T. Matters, Inc. founded in 2012, is an MSP serving SMB in the greater Houston area. We are expanding and looking to gro ...
-
Project Engineer
1 week ago
John Galt Staffing Crockett, United StatesProject Engineer (MULTIPLE OPENINGS) Sugarland, TX · *Project Engineering Openings in Each of the Following Disciplines: · Process/Mechanical Engineers · Electrical Engineers · Communication/Security Engineers · Piping/Plumbing Engineers · HVAC Engineers · If you are con ...
-
Sr. Structural Engineer
3 weeks ago
McDermott Crockett, United StatesJob Description: · Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. · Company Overview · People power our future. That is why advancing a dynamic, inclusive environment, where everyone grows and thrives ...
-
Integrity Engineer
3 weeks ago
COGNASCENTS Consulting Group, Inc. Crockett, United StatesIntegrity Engineer · Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. · Cognascents is seeking individuals for the position of Integrity Engineer specializing in pressure equipment and piping. We requir ...
Application Support Engineer - Crockett, United States - Intec Select
3 weeks ago
Description
Application Support Engineer – Openlink Endur - $125,000 - $150,000 + Bonus (Total Comp - $170k - $180k) – Houston – Trading
All potential candidates should read through the following details of this job with care before making an application.
Overview:
A market leading organization operating within the financial services sector are searching for a number of experienced Support Engineers with strong experience working in the ETRM space – focusing on Openlink Endur.
Role & Responsibilities:
TheTrade Management team offers mission-critical support for the Openlink Endur platform and several related systems. These tools support the commodities trading, primarily in the energy/ETRM space, but also in other areas like metals and agriculture. This role involves supporting various integration points such as trade and price feeds that Endur consumes, reporting systems that read from Endur, and more. The successful candidate will be adept at performing technical support and engineering functions that include application support in testing and production environments, software deployment and configuration, and system monitoring, with a focus on Endur.
Technical Requirements:
Package:
Application Support Engineer – Openlink Endur - $125,000 - $150,000 + Bonus (Total Comp - $170k - $180k) – London (Hybrid) – Trading