- Handle Incidents and Service Requests and near desk IT support;
- Provide services to End Users that include the following:
- End User Devices including workstations, desktop PCs, laptop/notebook PCs, tablet PCs,
- Collaboration and Communication services and devices including smart phones, desktop phones, mobility devices, streaming media systems (video conferencing) and other End User computing Hardware devices and associated system Software;
- Network-attached devices (e.g. printers, scanners, copiers, multi-functional devices (e.g. printer/scanner/fax);
- Locally-attached devices (e.g. personal printers, projectors);
- Daily health checks to End User Devices and Network attached devices as required
- Meeting room support as required.
- Provide effective Deskside Support Services in accordance with the appropriate Performance Standards;
- You will have a minimum 1-2 years' experience in Windows Desktop support.
- Experience in:
- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems (e.g. ServiceNow).
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting, and problem-solving skills.
- The ability to multi-task, effectively determine priorities and meet SLA's.
- Excellent communication, rapport building and internal customer service skills.
-
Support Engineer
2 weeks ago
Covenant Underwriters Crockett, United StatesThe Security and Support Engineer will oversee cyber security policy development and execution, review and remediate vulnerabilities, provide support for security incidents, training, end user technical support, and infrastructure support and maintenance. In addition, this role w ...
-
IT Support Engineer
2 weeks ago
RedRiver Systems, LLC Crockett, United StatesIT Support Engineer Tier 1 & 2 Bilingual Japanese and EnglishEmployment Type: · Direct-HIREWork Environment: · 100% ON-SITEWork Location: · Houston, TX Westheimer Rd & Sage Rd)Not accepting 3rd Party Candidates at this time / No Sponsorship is being offered Now or in the Futur ...
-
Support Engineer
3 weeks ago
Plastometrex Crockett, United StatesWorking within the Technical Support Team, you will carry out the training, installation and servicing of our innovative Portable PIP (Profilometry-based Indentation Plastometry) system. The successful candidate would need to be based in Houston, Texas, and be prepared to travel ...
-
Product Support Engineer
1 week ago
X4 Group Crockett, United StatesExciting Opportunity: Product Support Engineer (Houston, Texas) · If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. · Are you a skilled engineer with a passion for customer interaction and expert ...
-
IT Support Engineer
3 weeks ago
RedRiver Systems, LLC Crockett, United StatesIT Support Engineer Tier 1 & 2 Bilingual Japanese and English · Employment Type: Direct-HIRE · Work Environment: 100% ON-SITE · Work Location: Houston, TX Westheimer Rd & Sage Rd) · Not accepting 3rd Party Candidates at this time / No Sponsorship is being offered Now or in th ...
-
Technical Support Engineer
3 weeks ago
Premier Group Recruitment Crockett, United StatesTechnical Support Engineer · Ready to make your application Please do read through the description at least once before clicking on Apply. · Houston, TX (onsite) · $20 - $25 p/h · A software company located in Houston is now looking for a Technical Support Engineer to join th ...
-
Product Support Engineer
2 weeks ago
X4 Group Crockett, United StatesExciting Opportunity: Product Support Engineer (Houston, Texas) · If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. · Are you a skilled engineer with a passion for customer interaction and expert ...
-
Technical Support Engineer
3 weeks ago
Premier Group Recruitment Crockett, United StatesTechnical Support Engineer · Ready to make your application Please do read through the description at least once before clicking on Apply. · Houston, TX (onsite)$20 - $25 p/hA software company located in Houston is now looking for a Technical Support Engineer to join their grow ...
-
Product Support Engineer
3 weeks ago
Nobi Smart Lamps Crockett, United StatesAbout Nobi USANobi USA is a leading AgeTech company and developer of the Nobi Smart Lamp committed to empower elderly and their loved ones as well as senior care providers by providing discrete technology and smart solutions to deliver best care when needed and not when unwanted. ...
-
Application Support Engineer
3 weeks ago
Intec Select Crockett, United StatesApplication Support Engineer – Openlink Endur - $125,000 - $150,000 + Bonus (Total Comp - $170k - $180k) – Houston – Trading · All potential candidates should read through the following details of this job with care before making an application. · Overview: · A market leading ...
-
Product Support Engineer
3 weeks ago
Nobi Smart Lamps Crockett, United StatesAbout Nobi USA · Nobi USA is a leading AgeTech company and developer of the Nobi Smart Lamp committed to empower elderly and their loved ones as well as senior care providers by providing discrete technology and smart solutions to deliver best care when needed and not when unwan ...
-
Senior IT Support Engineer
2 weeks ago
The Phoenix Group Crockett, United StatesWe're seeking a Full-Time Senior IT Support Engineer to excel within an Onsite (hybrid schedule) work environment. This position is based in Houston, TX requiring employees to reach client locations within an hour. Candidates must exhibit exceptional problem-solving skills, adept ...
-
Onsite Technical Support Engineer
3 weeks ago
I.T. Matters, Inc. Crockett, United States"Whatever I.T. takes, we'll fix I.T." · If you think you are the right match for the following opportunity, apply after reading the complete description. · I.T. Matters, Inc. founded in 2012, is an MSP serving SMB in the greater Houston area. We are expanding and looking to gro ...
-
Onsite Technical Support Engineer
3 weeks ago
I.T. Matters, Inc. Crockett, United States"Whatever I.T. takes, we'll fix I.T." · If you think you are the right match for the following opportunity, apply after reading the complete description. · I.T. Matters, Inc. founded in 2012, is an MSP serving SMB in the greater Houston area. We are expanding and looking to gro ...
-
Technical Support Engineer L3
2 weeks ago
Park Place Technologies Crockett, United StatesThis role will be supporting east coast hours, EST, so EST residents are highly preferred. · Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. · Who We Are: · Park Place Technologies is a global da ...
-
Technical Support Engineer L3
2 weeks ago
Park Place Technologies Crockett, United StatesThis role will be supporting east coast hours, EST, so EST residents are highly preferred. · Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. · Who We Are:Park Place Technologies is a global data ce ...
-
Project Engineer
2 weeks ago
John Galt Staffing Crockett, United StatesProject Engineer (MULTIPLE OPENINGS) Sugarland, TX · *Project Engineering Openings in Each of the Following Disciplines: · Process/Mechanical Engineers · Electrical Engineers · Communication/Security Engineers · Piping/Plumbing Engineers · HVAC Engineers · If you are con ...
-
Sr. Structural Engineer
3 weeks ago
McDermott Crockett, United StatesJob Description: · Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. · Company Overview · People power our future. That is why advancing a dynamic, inclusive environment, where everyone grows and thrives ...
-
Integrity Engineer
3 weeks ago
COGNASCENTS Consulting Group, Inc. Crockett, United StatesIntegrity Engineer · Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. · Cognascents is seeking individuals for the position of Integrity Engineer specializing in pressure equipment and piping. We requir ...
-
Engineering Project Manager
2 weeks ago
Air Liquide Crockett, United StatesAir Liquide Global E&C Solutions is a technology partner of choice for the design, engineering and construction of leading-edge processing facilities and related infrastructures worldwide. We enable our customers to optimize the use of the planet's natural resources in order to p ...
Desktop Support Engineer - Crockett, United States - A&O IT Group
3 weeks ago
Description
The role:
About you:
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
If you are interested in the opportunity to work onsite with one of A&O IT Group's key clients, carrying out a wide range of IT related services, meeting a wide range of technical challenges and providing an excellent experience for our customers we would love to hear from you.
A&O IT Group
As a successful and growing global IT services provider, A&O IT Group deliver 'fully managed' IT solutions and cyber security services. Combining over 50 years expertise, and boasting an extensive global network, whilst remaining privately owned, A&O IT Group is a trusted IT services partner to clients globally.
This role is subject to a post-offer Background Verification in accordance with the local country legislation.
Learn more about life at A&O IT Group and our opportunities on our website IT Engineer Careers page.
NO AGENCIES
We encourage diversity and seek to attract individuals with unique backgrounds and perspectives. It is important that we build a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are committed to equal employment opportunity regardless of race, colour, religion, sex, sexual orientation, age, marital status, disability or gender identity.
