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    North America Communications Manager - San Francisco, United States - McKinsey

    McKinsey
    McKinsey San Francisco, United States

    2 weeks ago

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    Description

    You will be a member of McKinsey's Reach and Engagement function based in Seattle or San Francisco, collaborating with fellow communications professionals in geographic, central firm, and practice-based roles, along with senior firm leaders and external stakeholders in the region.


    You will help to shape and execute communications initiatives that strengthen McKinsey's reputation with external stakeholders across the firm's West Coast locations.


    In terms of creating effective communications: you will drive high-quality writing and editing by leading/enabling teams to develop clear, structured and engaging written communications that rigorously follow conventions of written English.

    With cell leaders, you will manage the firm's reputational risk by mapping strengths/weaknesses and handling opportunities/threats.

    You will anticipate, identify, and respond to reputational risk issues to protect and enhance McKinsey's reputation by reviewing materials and proactively shaping the narrative.

    You'll conduct strategic communications to support prioritization of communication campaigns and events (e.g., competitor insights, event speaker research), and collate them into digestible formats for leadership.

    You will be expected to establish high-quality and consistent branding (i.e., firm's signature voice, visuals, and narrative) across communications platforms and channels in support of relevant brand pivots.


    In terms of project management and creation: you will define and direct appropriate strategic communications objectives and strategies to achieve them, help radiate priorities and important topics across existing channels, and ensure appropriate positioning with key stakeholders.

    You will manage development and dissemination of external and/or internal websites and publications, and contact databases to maximize engagement.

    You'll develop and execute reputation-building programs through a mix of publishing activities (e.g., monitoring of media relations and public relations, targeted knowledge dissemination).

    You will advise and counsel partners in developing networking programs to strengthen relationships with clients, potential clients, and media.

    You will identify, secure, and manage appropriate partnerships with internal or external stakeholders, building a network of key editors, journalists, policymakers, senior executives, and academics.

    You will develop corresponding metrics to measure impact of communications strategies and help implement collection/reporting mechanisms.

    As a people leader, you will coach and support the immediate team and junior colleagues, enabling a collaborative and inclusive environment.

    Additionally, you will manage the communications team, including hiring and evaluating team members when necessary.


    • 8+ years of experience in a business communications-related field, ideally in professional services, corporate communications, government, or a communications agency
    • Bachelor's/university degree required
    • Experience creating and maintaining accurate budgets, schedules and timelines for projects
    • Mastery of Microsoft Office (Word, PowerPoint, Teams) and firm related tools (Box, Slack)
    • Proficiency and fluency in verbal and written English is required
    • Knowledge of managing integrated marketing and communications campaigns across multiple offices
    • Excellent skillset across relevant communication service lines and platforms (e.g., external/internal comms, media relations, events, executive comms)
    • Outstanding communication skills across formats (e.g., written, verbal/presentation, digital-ready content) and ability to apply them to develop and execute a strategy across portfolio of communications channels
    • Ability to manage various projects simultaneously and work independently as well as collaboratively in a fast-paced and ambiguous operating environment, while driving for quality implementation and excellence
    • Excellent ability to influence and direct colleagues, and manage needs of different stakeholders (including relevant senior leaders)
    • Outstanding critical reasoning and problem-solving skills, including ability to disaggregate issues, identify root causes, and recommend solutions
    • Ability to create psychological safety and inclusion within teams, enabling a collaborative environment
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