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BHOM Senior Service Manager - Minneapolis, United States - B Student Living
Description
Job DetailsLevel
Senior
Job Location
WaHu - Minneapolis, MN
Salary Range
$ $40.00 Hourly
Job Shift
Day - including weekend and oncall
Senior Service Manager
BHOM Student Living has an established foundation of experience, resources and partnerships which we acquired over the course of our 37-year history.
At BHOM, we understand that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members.
We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:3 Weeks of Paid Time Off
Birthday Paid Day Off
BHOM Gives Back (Paid Volunteer Time Off)
13Paid Holidays
BHOM Paid Leave
Sabbatical
Education Reimbursement
Employee Assistance Program
Senior Service Manager
The Senior Service Manager is responsible for the physical assets, general, major, emergency and preventive maintenance repairs, construction or rehabilitation, capex and insurance related projects for the property.
The Senior Service Manager assists with Due Diligence projects, oversees purchases, contracts, and provides strong leadership in coordinating resources to maximize the successful operations of property.
Essential Job Functions:
Manage and oversee assigned community's maintenance and preventive maintenance functions; including the general community appearance and physical condition of all structures; focus areas include HVAC, plumbing, electrical, appliances, carpentry, and community amenities .
Awareness of property financial performance and collaborate with the management team to ensure team is within budget and on task while delivering a high level of service.
Ensuring the successful execution of all company safety and environmental policies and procedures.
Delivering the highest level of resident satisfaction through responsive, consistent, and positive and professional interactions.
Forecasting maintenance needs and ensuring BHOM standards and goals are being met consistently across assigned region.
Travel as needed to meet business need.
Other duties as assigned.
Minimum Qualifications/Skills:
HVAC certification
E.P.A certification (type II - domestic HVAC systems)
E.P.A 410A certification
CPO certification
7 years of progressive maintenance experience including HVAC/all major types of heating and air conditioning
3-5 years experience in a supervisor role
Intermediate computer and technology skills
Strong leadership skills and ability to handle multiple project based workload
Valid driver's license may be required
Desired Qualifications/Skills:
CAMT or ability to obtain within 12 months of hire
Experience with Entrata and Compliance Depot preferred
Associate's degree in facilities/construction management or related
Working knowledge of Microbial growth
Work Schedule:
Generally,8am-5pm, Monday-Friday, or as needed to meet business needs.
Physical Requirements/Environment:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Conditions may include:
varying climate, moderate to high noise levels, vibration into hands, chemicals, blood/body fluids, various fumes, odors, vapors, dust, airborne particles, microbial growth, poor ventilation, moving objects, high elevations, slippery surfaces, carpeted, linoleum, hard surfaced floors or cement, cold temperatures below 32 and above 90 Fahrenheit.
While performing the duties of this job, employees must use safety equipment, PPE (Personal Protective Equipment) and be able to regularly sit or stand, have full range of motion with upper and lower body, continual movement to include, but not limited to, walking, bending, stooping, crawling, climbing stairs and ladders up to 18" feet, building heights up to two (2) stories as tolerated by associate, reaching above/below shoulder, crouching, kneeling, carrying, pushing, pulling a minimum of 50 lbs., up to 100 lbs.
This position requires close visual acuity to perform an activity such as reading, writing, viewing a computer terminal performing physical tasks, which may include operating motor vehicles.
BH/B.HOM is an Equal Employment Opportunity Employer.
We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.
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