Jobs
>
Minneapolis

    Service Manager - Minneapolis, United States - Turbo Tim's Anything Automotive

    Turbo Tim's Anything Automotive
    Turbo Tim's Anything Automotive Minneapolis, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    Turbo Tim's mission is to offer exceptional service in order to help our customers feel safe on the road and comfortable in our shop. We strive to fulfill this mission, daily, through compassionate listening, attention to detail, and excellent communication for both our customers and internally among team members. And we gotta have fun

    The Service Manager is responsible for the shop overall. The service manager works with the service advisors to maintain a 5-star customer experience during phone calls, check-in, and the repair process. The service manager works closely with the technician foreman. Making sure that technicians have what they need to be successful.

    Responsibilities:

    • Collect all contact and referral information for every customer
    • Send inspections and Estimates to customers. Sell work to set the example for Advisors
    • Manage appointment schedule daily and weekly to maximize customer satisfaction
    • Work to achieve 100% customer satisfaction
    • Notify Owners/Director of a difficult or unsatisfied customer
    • Make sure the loaner cars are maintained
    • Handle any comeback or misdiagnosed situations as needed.
    • Follow Warranty procedures using the proper spreadsheets
    • Coordinate shuttling of customers to and from shop to meet their needs
    • Set weekly, monthly and annual goals with service writers and fill out the proper spreadsheets
    • Monitor daily, monthly, and annual GP numbers to meet targeted goals using the proper spreadsheets
    • Work with Parts person to monitor and ensure tracking to ensure proper return and core credits.
    • Work with the Office Manager/Controller to ensure no unauthorized charges or expenses occur – all expenditures require a receipt.
    • Parking lot management – monitor front of building parking – relocate vehicles to maintain an open spot at all times for customers.
    • Follow up on payments from 3rd parties such as insurance or extended warranties
    • Make weekly bank deposits.
    • Weekly reconciliation of cash drawer.
    • Monitor facilities needs, notify the proper channels for work needed.
    • Work with accountants to follow up on any requests.
    • Write and track checks for accountants as needed.
    • Weekly phone audits and note what phone call needed work in Google Form and how you handled it. This will help the Leadership team make better decisions.
    • Work with the Director when doing Weekly RO audits and note what RO needed work in Google Forms and how you handled it.
    • Monitor Snack/Lunch/Redbull budgets so they do not get out of hand.
    • Assist in training in new hires and follow the training schedule.

    Other:

    • Attend training as directed and required
    • Attend and participate in networking and company events
    • Follow all company policies and procedures as outlined in handbook

    Other duties as assigned. Management reserves the right to modify this job description as needed to fit company needs

  • Fresenius Medical Care

    Acute Dialysis Services Program Manager

    2 hours ago

    Fresenius Medical Care Minneapolis, United States Full time

    Position requires RN licensure and experience working in a dialysis unit. · PURPOSE AND SCOPE: · Ensure the provision of quality patient care to all hospitalized patients in the most efficient manner in accordance with company policy. Provides direct supervision and coordination ...

  • Eurofins Food & Water Testing UK & IE Ltd

    Analytical Service Manager/Kundenbetreuer

    3 hours ago

    Eurofins Food & Water Testing UK & IE Ltd Minneapolis, United States

    **Analytical Service Manager/Kundenbetreuer (m/w/d) fr den Fachbereich Umweltanalytik** · Augsburg, Deutschland · Vollzeit · **Unternehmensbeschreibung** · MORE THAN A JOB - · COME TO THE LABS OF EXCELLENCE · Eurofins ist ein internationales Life-Science-Unternehmen, das fr ...

  • TravelCenters of America

    Truck Services Manager

    1 week ago

    TravelCenters of America Bloomington, United States

    There's never been a better time to join TravelCenters of America For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. · Driven by a passio ...

  • Richter+Frenzel GmbH + Co. KG

    SAP Service Manager fr den Bereich Logistik

    5 days ago

    Richter+Frenzel GmbH + Co. KG Minneapolis, United States

    **SAP Service Manager fr den Bereich Logistik (m/w/d)** · ** IT · Augsburg** · **Sie suchen eine neue Herausforderung****IT Servicemanagement** am **Standort Augsburg** in Vollzeit einen engagierten · **SAP Service Manager fr den Bereich Logistik (m/w/d)** · Richter+Frenzel biet ...

  • Richter+Frenzel GmbH + Co. KG

    SAP Service Manager fr den Bereich Logistik

    1 week ago

    Richter+Frenzel GmbH + Co. KG Minneapolis, United States

    **SAP Service Manager fr den Bereich Logistik (m/w/d)** · ** IT Augsburg** · **Sie suchen eine neue Herausforderung****IT Servicemanagement** am **Standort Augsburg** in Vollzeit einen engagierten · **SAP Service Manager fr den Bereich Logistik (m/w/d)** · Richter+Frenzel bie ...

  • PSG Global Solutions

    Service Manager

    1 week ago

    PSG Global Solutions Minneapolis, United States

    Requisition Number: 97403 Job Description Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leade Manager, Customer, Staffing ...

  • Blue Star Partners, LLC

    IT Service Manager

    5 days ago

    Blue Star Partners, LLC Minneapolis, United States

    Job Description · Job Description · Job Title: Service Catalog Manager · Location: · Hybrid in Minneapolis, MN; Richmond, VA; or Chicago, IL (Able to be in the office a couple days a week) · Start Date: · ASAP · Duration: · 12 months · Hours/Week: · 40 hours · Rate: · $50 ...

  • Goodyear

    Service Manager

    1 week ago

    Goodyear Minneapolis, United States

    Goodyear - Minneapolis, MN [Department Supervisor] As a Service Manager at Goodyear, you'll: Manage the service department; Assist Center Manager in achieving sales, units, and profited budgeted objectives; Assist with hiring, training, and managing associates; Communicate specif ...

  • Erik's Bike Shop

    Service Manager

    2 weeks ago

    Erik's Bike Shop Minneapolis, United States

    Service Manager · Position Profile · Reports To: · Store Manager · FLSA Status: · Full-Time Non-Exempt · Summary · The Service Manager is responsible for all operations of an Erik's Bike Shop service department. · Position Details · The primary responsibilities and areas ...

  • Concept Machine

    Service Manager

    1 week ago

    Concept Machine Minneapolis, United States

    SERVICE MANAGER · Reports to: Ted Gaul · Location: CMT- MN Office · FLSA Status: Exempt · POSITION SUMMARY · Performs a variety of complex support activities within the Field Service Department. Provides oversight and management level support to field service technicians. Asse ...

  • Turbo Tim

    Service Manager

    1 week ago

    Turbo Tim Minneapolis, United States

    Job Description · Job Description · Turbo Tim's mission is to offer exceptional service in order to help our customers feel safe on the road and comfortable in our shop. We strive to fulfill this mission, daily, through compassionate listening, attention to detail, and excellen ...

  • Cascade Innovations

    HR Service Management Configuration Manager"

    1 week ago

    Cascade Innovations Bloomington, United States

    Your future. What to expect · Responsibility for the technical implementation of customer requirements in the configuration of our HR-IT systems in the area of HR service management (employee portal, HR helpdesk, and others) and contribution to the continuous development of the s ...

  • Velocity Enterprises

    A Procurement Manager is responsible for overseeing the process of obtaining goods and services for a company or organization. This includes identifying suppliers, negotiating contracts, and ensuring that purchases are made in a cost-effective and timely manner

    1 week ago

    Velocity Enterprises Humphrey, United States

    "We are Ströer. We are a leading German media company and focus on the strengths of the Out of Home business, supported by the accompanying fields of Digital & Dialogue Media and DaaS & E-Commerce. With our "OOH plus" strategy, we make the most out of every communication concept ...

  • Concept Machine

    Service Manager

    1 week ago

    Concept Machine Minneapolis, United States

    Job Description · Job Description SERVICE MANAGER · Reports to: Ted Gaul · Location: CMT- MN Office · FLSA Status: Exempt · POSITION SUMMARYPerforms a variety of complex support activities within the Field Service Department. Provides oversight and management level support to f ...

  • Erik's Bike Shop Inc

    Service Manager

    5 days ago

    Erik's Bike Shop Inc Minneapolis, United States

    Job Description · Job DescriptionService Manager · Position Profile · Reports To: Store Manager FLSA Status: Full-Time Non-Exempt · Summary · The Service Manager is responsible for all operations of an Erik's Bike Shop service department. · Position Details · The primary respons ...

  • NovaTech Solutions

    Service Manager

    1 week ago

    NovaTech Solutions Marine on St. Croix, United States

    Service Manager / Workshop Manager Bicycle (m/f/d) · Marine on St. Croix · Craftsmanship · Full-time · With more than 35 locations nationwide and our successful online shop, we are one of the leading bicycle specialty stores in Germany. You can expect a team of bicycle enthusiast ...

  • Blue Star Partners LLC

    IT Service Manager

    1 week ago

    Blue Star Partners LLC Minneapolis, United States

    Job Description · Job DescriptionJob Title: Service Catalog Manager · Location: Hybrid in Minneapolis, MN; Richmond, VA; or Chicago, IL (Able to be in the office a couple days a week) · Start Date: ASAP · Duration: 12 months Hours/Week: 40 hours · Rate: $50-$55/hr · Contract Ty ...

  • Cura

    Food Service Manager

    3 days ago

    Cura Minneapolis, United States

    The Role at a glance:We are looking to add an experienced, motivated Food Service Manager to our Corporate Chefs team in Eden Prairie, MN. As a FSM, you will have the opportunity to assist with overseeing all culinary, safety and sanitation, and operations functions for the accou ...

  • Polaris Inc

    Manager, Technical Service

    1 week ago

    Polaris Inc Plymouth, United States

    At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible p ...

  • The Salvation Army in the Midwest

    Food Services Manager

    1 week ago

    The Salvation Army in the Midwest Minneapolis, United States

    (approximate time spent) - Oversee and manage all aspects of the commercial kitchen, meal service (3 meals per day, 7 days per week), and staff supervision ensuring licensing and dietary guidelines are met or exceeded(40%). - Plan menus and food util Food Service, Manager, Servic ...