- Understanding clients' products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need
- Keeping a record of customer interactions, processed orders, and service schedules
- Taking initiative and demonstrating a "can-do" mindset, meeting challenges head-on no matter how difficult or stressful situations become
- Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff
- Managing a team of Junior Customer Service Representatives
- Minimum of a high school diploma
- At least one year in Customer Service Representative roles or hospitality positions such as retail or restaurant
- Ability to recognize, apply and explain your product or service knowledge
- Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
- Be an effective problem solver
- Outgoing personality with a passion for helping others
- Passion for increasing in-person hospitality skill set to build better relationships
- Excellent communications skills
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Customer Service Representative
6 days ago
Melanie Villeneuve - State Farm Agent Palm Desert, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
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Agua Caliente Casino • Resort • Spa Palm Springs, United States**Job Description Summary** · To welcome guests, answer all questions, make appointments, sell services, reservations, maintain professional attitude at all times, especially on phones. Perform all desk duties explained in training, maintaining banks, finishing all paperwork per ...
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Spa Services Representative
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Agua Caliente Casino • Resort • Spa Palm Springs, United States**Job Description Summary** · To welcome guests, answer all questions, make appointments, sell services, reservations, maintain professional attitude at all times, especially on phones. Perform all desk duties explained in training, maintaining banks, finishing all paperwork per ...
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Cleaners in Palm Springs Palm Springs, United States**Job Types**: Full-time, Part-time · Pay: $ $19.00 per hour · Expected hours: per week · Shift: · - Day shift · - Evening shift · - Morning shift · Weekly day range: · - Monday to Friday · - Weekends as needed · Ability to Commute: · - Palm Springs, CA required) · Ability to Rel ...
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Williams Homes La Quinta, United States: Position is located the Low Desert, specifically La Quinta and Palm Desert, CA. · Summary/Objective: · The Warranty Service Representative is responsible for delivering quality warranty service to new homeowners in assigned communities/territory. They will work closely with hom ...
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Cascade Enterprises Anza, CA, United States Freelance**Your-Quereinstieg** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer service. We offer everyone the opportunity to enter the sales field · **We need your talent - Start your career in sales n ...
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customer service representative
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REI Palm Springs La Quinta, United StatesJob Description · Job DescriptionThe consumer comes first within the hospitality industry and that is no exception at Reigning Enterprise. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase th ...
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customer service representative
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REI Palm Springs La Quinta, United StatesJob Description · Job DescriptionThe consumer comes first within the hospitality industry and that is no exception at Reigning Enterprise. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase th ...
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Customer Service Representative
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Planet Fitness - PF Baseline Fitness La Quinta, United StatesJob Description · Job DescriptionJob Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and Resp ...
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Entry Level Customer Service Representative
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Supreme Concept Cathedral City, United StatesWe are currently hiring a full time Entry Level Customer Service Representative for our office based in Palm Springs. The primary responsibility of the Entry Level Customer Service Representative is to build and maintain strong relationships with existing clients to drive busines ...
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Entry Level Customer Service Representative
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Supreme Concept Desert Hot Springs, United StatesWe are currently hiring a full time Entry Level Customer Service Representative for our office based in Palm Springs. The primary responsibility of the Entry Level Customer Service Representative is to build and maintain strong relationships with existing clients to drive busines ...
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Customer Service Representative
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Proper Solutions Indian Wells, United StatesOur client is looking for a bilingual Customer Service Representative for a temporary assignment. · DUTIES/RESPONSIBILITIES: · Receives payments and fees from the public and/or other departments and processes payments at customer service locations; makes change as necessary and m ...
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Customer Service Representative by Phone
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Neptune Enterprises Palm Springs, CA, United States Freelance**Who we are**: · TelePower GmbH & Co. KG is a service company in the areas of telemarketing, sales, customer service, and training and consulting. We serve many renowned national and international companies at our locations in Pirmasens, Landau, and Pforzheim. · **We are current ...
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customer service representative
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Circle K Stores, Inc. Palm Desert, United StatesStore : 78005 Country Club Dr, Palm Desert, California 92211 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be chal Customer Service Representative, Cus ...
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Customer Service Representative
2 weeks ago
Melanie Villeneuve - State Farm Agent Palm Desert, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financi ...
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Customer Service Representative
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Borrego Health Palm Desert, United States Full time**Customer Service Representative - Temporary, Full Time** · Coachella Valley, Palm Desert, CA 92211, USA Req #1639 Monday, February 7, 2022 Borrego Health is determined to play a major role in vaccinating our communities with the COVID 19 or Coronavirus vaccine. · ***Come join ...
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Customer Service Representative
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Melanie Villeneuve - State Farm Agent Palm Desert, United StatesJob Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...
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Stellar Innovations Palm Springs, United StatesAbout the Company · The RVM Group is one of the leading technical industrial insurance brokers in Germany, specializing in customized insurance solutions for medium-sized companies from almost all industries. With more than 330 motivated employees, we serve around 4,500 companies ...
customer service representative - La Quinta, United States - REI Palm Springs
Description
Job Description
Job DescriptionThe consumer comes first within the hospitality industry and that is no exception at Reigning Enterprise. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Service Representative's hospitality will be the difference between their encounter being just average or an exceptional one.
Like the hospitality industry, the primary purpose of the Customer Service Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client's customers. As a Customer Service Representative, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.
The responsibilities and tasks of the Customer Service Representative consist of:
We want someone in the Customer Service Representative role whose qualifications include:
As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible. If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all Customer Service Representatives to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process.
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