Entry Level Customer Service Representative - Desert Hot Springs, United States - Supreme Concept

Supreme Concept

Verified Company

Desert Hot Springs, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

We are currently hiring a full time Entry Level Customer Service Representative for our office based in Palm Springs.

The primary responsibility of the Entry Level Customer Service Representative is to build and maintain strong relationships with existing clients to drive business growth and foster customer satisfaction.

The Entry Level Customer Service Representative plays a critical role in building and maintaining long-term relationships with our clients, driving business growth, and ensuring we deliver exceptional customer experiences on behalf of our clients.

Entry Level Customer Service Representative Responsibilities:

Identify and capitalize on opportunities to increase revenue generation and exposure for our clients through targeted residential marketing campaigns
Build and nurture strong relationships with our clients to understand their needs, preferences, and community based initiatives
Act as the primary point of contact between our clients and potential customers
Develop and test strategies to increase customer engagement
Maintain a deep understanding of our clients initiatives to effectively communicate their value to prospective donors and customers
Prepare and deliver in person presentations to potential customers, showcasing our clients impact and goals
Collaborate with different departments within the company, such as marketing, sales, product Development, and customer support, to ensure a seamless experience for both our clients and their customers

Entry Level Customer Service Representative Qualifications:

At least some experience in a client management role is preferred, but not required
At least 1 year of experience in a customer facing role is required
Superior communication skills, both written and verbal
The ability to think on your feet and maintain composure in a wide range of situations
The ability to work independently and as part of a team

Entry Level Customer Service Representative Overview:

Hours: This is a full-time position.

-
Days: Monday-Friday + some Saturdays

-
Training: Provided

-
Pay: Uncapped commission after training, average weekly pay range for new associates is $700-$1200
-
Work Location: This position will require commuting to our office in Palm Springs

Entry Level Customer Service Representative PERKS: