Joseph Bertone

A third-year Marketing undergraduate student at Cal State San Bernardino. Skilled in communication, human relations, and social media and passionate for businesses to express themselves through digital marketing in a genuine way. Eager to learn and ready to get started!

Whole Foods Market - In-Store Shopper - Part-Time

Jan 2022 - Present 1yr 6mos 

Palm Desert, California, United States

- Fulfilling personalized Amazon Prime orders for delivery and/or pickup
- Communicating with customers about exchanges of products they find unsuitable
- Learning and Staying up-to-date with consistent product availability and pricing
- Educating customers on products that are most suitable for their needs

Troon Golf Administration, L.L.C. - Host - Part-Time

Jun 2019 - Mar 2020 10 mos

Palm Desert, California, United States

- Optimized guest seating in different sections for an equal workload
- Monitored dining room and guest flow to maximize table usage and minimize wait estimates by 15%
- Observed guest's requests and alerted dining staff to ensure high-quality service
- Recorded available tables after seating guests using OpenTable software

California State University San Bernardino

Bachelor of Business Administration - BBA, Marketing

Aug 2022 - Dec 2024

GPA: 3.1

College of the Desert

Associates of Science - AS, Business Administration and Management, General

GPA: 3.0