- Check-in/Check-out hotel guests
- Process all payments according to established hotel requirements
- Provide information and assistance to all guests and vendors
- Prepares all necessary reports during each shift for the management team
- Highly motivated team player with strong initiative and desire for achievement
- Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
- Ability to work well in stressful situations
- Readily available and approachable for all guests while providing excellent guest service
- Healthcare including Medical, Dental, and Vision Insurance
- HSA & FSA plans available
- Dependent care FSA
- Identity Theft Protection Insurance Commuter benefits including transit & parking
- Pet Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
- Incentive based bonus program
- Free room nights at our hotels and employee discounts within your hotel brand
- Discounts for friends and family within your hotel brand
- Team Member of the Month, Quarter, and Year recognition and bonus
- Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
- Career Growth through our in-house training program with a path personalized to your desired goals
- Referral bonus program to ANY of our locations
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Front Desk Agent
3 weeks ago
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Front Desk Agent
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Front Desk Agent
2 weeks ago
Aimbridge Hospitality Jacksonville, United States Full timeJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
1 week ago
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Front Desk Agent
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Front Desk Agent
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Shaner Hotels Jacksonville, United StatesABOUT THE TEAM · Shaner has an immediate opportunity at our Holiday Inn (98 rooms) located in Jacksonville, Florida. The hotel is on the East Loop of I-295 and Baymeadows Road, Southeast of downtown Jacksonville. It is convenient located close to shops and eateries at the St. Joh ...
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Front Desk Agent
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Shaner Hotel Jacksonville, United StatesABOUT THE TEAM · Shaner Hotels has an amazing opportunity at our Courtyard Jacksonville I-295 / East Beltway. Located only minutes away from beaches, area corporations, cruise lines, and area attractions, Courtyard Jacksonville Northeast/Kendall Town is ideal for corporate travel ...
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Aimbridge Hospitality Jacksonville, United States Full timeAimbridge Hospitality - Fairfield Inn & Suites Jacksonville [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for inf ...
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Front Desk Agent
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Front Desk Agent
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Front Desk Agent
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Front Desk Agent
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Front Desk Agent
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Front Desk Agent
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Front Desk Agent
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Front Desk Agent
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Shaner Hotel Group Jacksonville, United StatesJob DescriptionBe available to work a flexible schedule, including weekends, holidays, and varied shifts. · Handle guest complaints ensuring guest satisfaction. · Process all check-ins and check-outs according to established hotel requirements. · Adhere to payment, cash handling ...
Front Desk Agent - Jacksonville, United States - Island Hospitality
Description
Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.
This position may require flexible scheduling availability.
Requirements
Job Requirements:
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Team Member Wellness Program: How We Thank You For All You Bring To The Team
Rewarding Benefits Package:
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.
Salary Description
13.50