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    Staff Resident Engineer - Baltimore, United States - Infoblox

    Infoblox
    Infoblox Baltimore, United States

    6 days ago

    Default job background
    Description
    This individual will be onsite in Brooklyn, NY 2 days a week.

    It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc.

    magazine's Best Workplaces for 2020, we are leading the way to next-level DDI with our Secure Cloud-Managed Network Services, bringing next-level security, reliability, and automation to cloud and hybrid systems-all managed through a single pane of glass.

    Our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies-and having fun along the way.


    We are looking for a Staff Resident Engineer to join our Federal Professional Services Team, reporting to the manager of Federal Professional Services.

    In this role, the main focus is to prepare and validate equipment configurations for new installations, troubleshoot network issues, and assess the overall health of the Infoblox infrastructure at the client's location.

    This role will be based out of Brooklyn, New York.


    You're the ideal candidate if you are a strategic thinker with solid networking and security background, work well independently and are results-driven.


    What you'll do:
    Implementation, integration, and migration planning
    Development and maintenance of fault diagnosis procedures to support effective fault resolution
    Network-related testing to ensure Infoblox products operate correctly
    Validation testing of Infoblox products
    Ongoing, informal, knowledge transfer
    Support and plan for Infoblox migrations, including assistance with:
    Authoritative DNS migration
    Developing strategy and planning for DNSSEC deployment
    Scripted cutover procedures
    Go/No-go criteria for migration and Infoblox cutovers
    Miscellaneous scripting support and Infoblox public API usage
    Participation in Architecture extensions for other functional areas
    Documenting how to migrate data to the Infoblox Grid
    Documenting the process for the bulk importing of data
    Leading project status meetings and wrap-up/post-mortem meetings

    Tools development, including:
    Record management process templates and documentation
    Develop tools as necessary to import/verify data


    What you'll bring:
    US Citizenship required
    8-10 years of experience
    Extensive experience with Infoblox or DDI
    CCNA certification
    Demonstrated expertise in Linux/UNIX, MS Windows/Active Directory/Exchange, networking, service management, and service desk
    Strong briefing skills; experience interacting with SES/general officer-level management
    Ad-hoc (as requested) written summary reports on equipment and network problems
    Equipment test plans and results
    Feature and functionality test plans
    Network diagrams
    Operations and support procedures
    Technical input to major service outage root cause analysis and corrective action reports
    Working knowledge of Microsoft Active Directory


    What success looks like:
    In the first six months, you will...
    Become integrated with your customer and Infoblox processes and procedures
    Understand your customer's technical needs and requirements and recommend solutions
    Work directly with your Infoblox sales team and manager on potential up-sell of products
    Complete all required Infoblox federal and technical training

    After the first year, you will...
    Receive successful customer satisfaction surveys
    Work toward renewal of the Resident Engineer


    We've got you covered:
    In the spirit of pay transparency, we are excited to share our compensation philosophy. At Infoblox, we believe in paying for performance.

    You can expect our employment offers to take many factors into consideration, including but not limited to the location of the role, internal equity, applicable past experience, individual skill set, education, and professional certifications.

    Please keep in mind that the range mentioned is the base salary range for the role. The typical base salary range for this position is $120,600 -$181,720 plus bonus potential.


    Our holisticbenefits package includes coverage of your health, wealth, and wellness-as well as a great work environment, employee programs, and company culture.

    We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life.

    We have a strong culture and live our values every day-we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.

    Why Infoblox?

    We've created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change.

    So, whether you're a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career.

    Check out what it's like to be a Bloxer. We think you'll be excited to join our team.

    #LI-ME
    #J-18808-Ljbffr
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