Jobs
>
Customer Service Representative
>
Pittsburgh

    Customer Service Representative - Pittsburgh, United States - Hannacareers

    Hannacareers
    Hannacareers Pittsburgh, United States

    23 hours ago

    Default job background
    Description

    **Location:** Pittsburgh, PA

    **Job Description:**

    Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Account Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.

    Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

    **Account Representative Job Responsibilities:**

    Reporting to the Operations Manager of Howard Hanna Insurance Services: service insurance policies and claims and advise policyholders on agency standard insurance coverage. Account Representatives are accountable for agency retention; cross-selling, and conducting in-depth policy reviews.

    Representatives must support all business needs as they may relate to the responsibilities of the business unit and support the Division Operations Manager in other duties and special projects assigned at the Managers discretion.

    **Account Representative Job Duties:**

    Services clients by answering product and service questions; proactively provide information relating to additional products and services as it relates to client needs.

    Maintains customer records by updating account information through Vertafore management system.

    Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

    Recommends potential products or services to management by collecting customer information and analyzing customer needs.

    Contributes to team effort by accomplishing related results as needed.

    Works with Insurance Sales team on new business matters and retention.

    **Customer Service Representative Skills and Qualifications:**

    Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking, Reliability, prior experience in professional office environment, ability to work with a team within a large organization. P&C license preferred.

    **Requirements:**

    Possess a genuine willingness to learn, be intuitive and resourceful and coachable.

    Possess an upbeat, positive and enthusiastic attitude.

    Be a great self-starter with a sense of urgency.

    Proficiency to multi-task, follow-thru and follow-up.

    Excellent Communication/interpersonal skills.

    Must have ability to multi-task.

    A Property & Casualty license is preferred but will train an individual willing to learn.

    Great Customer Service Skills.

    Works well with other employees and is a team player with a positive attitude.

    Ability to tactfully handle stressful and difficult situations.

    To apply, please send resumes to:

    Howard Hanna affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.

  • StandardAero

    Field Service Representative

    1 week ago

    StandardAero Pittsburgh, United States Full time

    Field Service Representative - Pennsylvania · Build an Aviation Career You're Proud Of · Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensatio ...

  • Franklin Fitch

    Customer Service Representative

    2 weeks ago

    Franklin Fitch Pittsburgh, United States

    Customer Service Representative | Hybrid in Pittsburgh PA | Up to $55k · Client: Cloud-based technology company specializing within the professional service & legal sectors. · What will I do? · Provide excellent customer service in order to resolve issues in a timely manner, via ...

  • Daniels Health

    Field Service Representative

    6 hours ago

    Daniels Health Pittsburgh, United States Full time

    Daniels Health is searching for a customer service oriented individual to join us as a Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for mainta ...

  • Calfo Heating & Air Conditioning

    Customer Service Representative

    2 weeks ago

    Calfo Heating & Air Conditioning Pittsburgh, United States

    *If you read through this description and feel passionate that you're right for this role, please do not hesitate to email me directly ) to share why I should hire you. Your email WILL be read by an actual human · Are you looking for a career with a purpose? Do you want to be a ...

  • Nothing Bundt Cakes

    Guest Service Representative

    2 weeks ago

    Nothing Bundt Cakes Pittsburgh, United States

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first p Guest Service, Representative ...

  • VCA Animal Hospitals, Inc.

    Client Service Representative

    17 hours ago

    VCA Animal Hospitals, Inc. Pittsburgh, United States

    VCA Met Vet West Animal Hospital is seeking an experienced Client Service Representative to join our team. Why We Need You. As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's Client Service, Representative ...

  • Rivers Casino

    Guest Services Representative

    4 weeks ago

    Rivers Casino Pittsburgh, United States

    Title: Guest Services Representative – Rivers Casino Call Center · Job Summary: Join our team at Rivers Casino as a Guest Services Representative in our fast-paced and dynamic call center. As a key point of contact for our guests, you will be responsible for handling incoming and ...

  • Henderson Brothers Inc.

    Account Service Representative

    3 weeks ago

    Henderson Brothers Inc. Pittsburgh, United States

    Job Description · Job DescriptionPOSITION SNAPSHOTTitle: Account Service Representative · Department: Commercial Lines · Location: Pittsburgh, PA · Responsibilities: Manage daily correspondences, maintain accurate client records in CRM, Expand working knowledge and continue educ ...

  • Lifeworks Services

    Customer Service Representative

    23 hours ago

    Lifeworks Services Pittsburgh, United States

    Customer Service Representative page is loaded **Customer Service Representative** · **Customer Service Representative** · locationsPittsburgh, Pennsylvania, USA time typeFull time posted onPosted 6 Days Ago job requisition idR-1763 **Build a meaningful career** · At LifeWorks ...

  • BNY Mellon

    Intermediate Representative, Client Service

    4 weeks ago

    BNY Mellon Pittsburgh, United States

    Bring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or ...

  • StandardAero

    Field Service Representative

    4 days ago

    StandardAero Pittsburgh, United States

    Field Service Representative - PennsylvaniaBuild an Aviation Career You're Proud OfYour work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensation and ...

  • Road Scholar Transport

    Customer Service Representative

    3 weeks ago

    Road Scholar Transport Dunmore, United States

    Job Description · Job DescriptionWe are seeking a Customer Service Representative to join our team You will be responsible for providing support to our customers and internal team. · Responsibilities: · Handle customer inquiries and complaints · Provide information about the prod ...

  • ACBA Federal Credit Union

    Member Service Representative

    1 week ago

    ACBA Federal Credit Union Pittsburgh, United States

    Job Description · Job DescriptionWe are seeking a Member Service Representative to join our team You will be the first point of contact for all membership related questions, requests and concerns. · Responsibilities: · Answer and direct phone calls · Assist with membership relate ...

  • Turner Dairy Farms Inc

    Customer Service Representative

    1 day ago

    Turner Dairy Farms Inc Pittsburgh, United States

    **JOB TITLE:** · Customer Service Representative · **JOB SUMMARY:** · Turner Dairy is once again excited to add more talent to our team. Turner Dairy Farms, a family-owned company is looking for a career minded individual to fill a part-time Customer Service Representative pos ...

  • Jim Shorkey Family Auto Group

    Service BDC Representative

    5 days ago

    Jim Shorkey Family Auto Group Pittsburgh, United States

    Jim Shorkey North Hills Toyota is in search of a BDC Service Representative to join our growing team In this position, you will be responsible for coordinating all incoming requests made via telephone or online, scheduling appointments, monitoring and contacting leads, and acting ...

  • ZOLL LifeVest

    Patient Service Representative

    3 weeks ago

    ZOLL LifeVest Pittsburgh, United States

    Job Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...

  • Mehta Marketing Inc

    Customer Service and Sales Representative

    3 weeks ago

    Mehta Marketing Inc Pittsburgh, United States

    Opportunity:We are looking for an enthusiastic Customer Services & Sales Representative to join our team Mehta Consulting. This "hands-on" marketing and sales opportunity is designed to give you a career in the most highly-esteemed management consulting firm. This opportunity pro ...

  • WHC World Wide LLC

    Customer Service Representative

    2 weeks ago

    WHC World Wide LLC Pittsburgh, United States

    Job Description · Job DescriptionPittsburgh Transportation Group is actively seeking to fill the position of a full-time a Customer Service Representative to assist with our daily transportation operation in Pittsburgh, PA. · We are looking for qualified individuals with dispatch ...

  • CRJ CONSULTING LLC

    Customer Service Representative

    2 days ago

    CRJ CONSULTING LLC Pittsburgh, United States

    Job Description · Job DescriptionJoin Our Team as a Customer Service Representative · Are you passionate about providing exceptional service to customers? Do you thrive in a dynamic and fast-paced environment? Look no further – our company is seeking a dedicated Customer Service ...

  • UPMC

    Patient Services Representative

    2 weeks ago

    UPMC Pittsburgh, United States

    University of Pittsburgh Physicians is hiring a full-time Patient Services Representative to support UPMC Optical Shop located at 3606 Forbes Avenue Pittsburgh, PA This position will work Monday through Friday 8am to 4:30pm- no weekends, holidays, or evenings. Minimal travel to o ...