Customer Service Representative - Pittsburgh, United States - Lifeworks Services

Lifeworks Services Pittsburgh, United States

6 days ago

Description

Customer Service Representative page is loaded **Customer Service Representative**

**Customer Service Representative**

locationsPittsburgh, Pennsylvania, USA time typeFull time posted onPosted 6 Days Ago job requisition idR-1763 **Build a meaningful career**

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to peoples lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

Customer Service Representative

US Administrative Solutions

Full Time

The Customer Service Representative demonstrates detailed knowledge of the clients benefit plans to ensure the maximum level of service when assisting with enrollments and other inquiries.

This position requires critical thinking skills, strong communication skills, the ability to multi-task, and the ability to convey ownership. The position requires the ability to work independently and in a team environment.**Responsibilities:**

Respond to participant inquiries regarding benefits that their Company offers to their employees

Assist participant with enrolling in their employer benefits

Ensure all communications and transactions with the call center are properly documented in appropriate systems

Perform research as needed to respond to complex participant inquiries Strong customer service skills

Attention to detail is critical

Identify trends and escalate appropriately

Must be able to use multiple systems while communicating effectively over the phone

**Technical Skills:**

Strong PC skills ability to navigate several applications at once

Excel, Word

**Professional Skills:**

Strong Communication written and verbal

Active listening

Procedure documentation

Sense of urgency

Problem solving

**Education:**

College degree preferred

Customer service experience preferred

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

LifeWorks is an Equal Opportunity Employer. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.

**Fulfilling work that matters**

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

At LifeWorks, we are committed to putting our people first. Our priority is to optimize the health and productivity of our people. In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees. Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions. We are excited to connect with you virtually, and look forward to receiving your application.

**A place to experience more**

Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded.

**Talented people who care**

Coming to work each day is an opportunity. Its a chance for you to work with smart, and driven people whose passion for their work matches your own.

**Work that matters**

Make a difference in the lives of our clients and their employees every day by providing meaningful solutions that help people and businesses perform at their best.

At LifeWorks, we offer more than great jobs, we provide career opportunities to make meaningful contributions to peoples lives. The extraordinary expertise of a 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. We work every day to optimize the health and productivity of people the heart of every successful organization. **By improving lives, we improve business**. Our approach spans services in employee and family assistance, health and wellness, recognition, pension and benefits administration, retirement consulting, actuarial and investment services. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces in over 160 countries. LifeWorks is a publicly traded company on the Toronto Stock Exchange (TSX : LWRK ).

for more information.

Customer Service Representative

2 days ago

Howard Hanna Real Estate Services Pittsburgh, United States

Customer Service Representative · Location: Pittsburgh, PA · Customer Service Representative Job Responsibilities: · Reporting to the Operations Manager of Howard Hanna Insurance Services: service insurance policies and claims and advise policyholders on agency standard insuran ...
Field Service Representative

2 weeks ago

StandardAero Pittsburgh, United States Full time

Field Service Representative - Pennsylvania · Build an Aviation Career You're Proud Of · Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensatio ...
Customer Service Representative

2 weeks ago

Franklin Fitch Pittsburgh, United States

Customer Service Representative | Hybrid in Pittsburgh PA | Up to $55k · Client: Cloud-based technology company specializing within the professional service & legal sectors. · What will I do? · Provide excellent customer service in order to resolve issues in a timely manner, via ...
Field Service Representative

6 days ago

Daniels Health Pittsburgh, United States Full time

Daniels Health is searching for a customer service oriented individual to join us as a Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for mainta ...
Customer Service Representative

9 hours ago

PNC Bank NA Pittsburgh, United States Full time

Description · Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners. · Receives, investigates and respond ...
Customer Service Representative

1 day ago

Help at Home Pittsburgh, United States

Help at Home is hiring a Care Supervisor (Customer Service Representative) · Help at Home is the nation's leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Ho ...
Customer Service Representative

5 days ago

PNG Companies LLC Pittsburgh, United States

delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. · Operating as the (water and wastewater services) and the and (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are ...
Customer Service Representative

3 weeks ago

Calfo Heating & Air Conditioning Pittsburgh, United States

*If you read through this description and feel passionate that you're right for this role, please do not hesitate to email me directly ) to share why I should hire you. Your email WILL be read by an actual human · Are you looking for a career with a purpose? Do you want to be a ...
Customer Service Representative

9 hours ago

TEKsystems Pittsburgh, United States Contract to Regular

Description: · Provide quality customer service and support BNY Mellon BTS Customer Service Department on a daily basis, including phone interaction, problem resolution, and account transaction processing in a timely manner. Provide product knowledge and technical assistance as n ...
Client Service Representative

3 days ago

BNY Mellon Pittsburgh, United States

The Client Service Representative is responsible for the servicing of the deposit and loan portfolio of consumer and business clients of National Banking. The CSR will provide premiere customer service via phone, fax and e-mail across all regions. This position supports the timel ...
Customer Service Representative

5 days ago

A-Line Staffing Solutions Pittsburgh, United States

Job Description · Job DescriptionA-Line staffing is hiring for a Remote Benefits Customer Service Representative in Pittsburgh, PA · If interested APPLY NOW for IMMEDIATE consideration · Brittney Blackman | · Benefits Customer Service Representative Summary and Highlights: · Thi ...
Client Service Representative

6 days ago

VCA Animal Hospitals, Inc. Pittsburgh, United States

VCA Met Vet West Animal Hospital is seeking an experienced Client Service Representative to join our team. Why We Need You. As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's Client Service, Representative ...
Guest Service Representative

3 weeks ago

Nothing Bundt Cakes Pittsburgh, United States

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first p Guest Service, Representative ...
Customer Service Representative

2 days ago

A-Line Staffing Solutions Pittsburgh, United States

A-Line staffing is hiring for a Remote Benefits Customer Service Representative in Pittsburgh, PA If interested APPLY NOW for IMMEDIATE consideration Brittney Blackman | Benefits Customer Service Representative Summary and Customer Service, Customer Service Representative, Repre ...
Member Service Representative

1 week ago

ACBA Federal Credit Union Pittsburgh, United States

Job Description · Job DescriptionWe are seeking a Member Service Representative to join our team You will be the first point of contact for all membership related questions, requests and concerns. · Responsibilities: · Answer and direct phone calls · Assist with membership relate ...
Customer Service Representative

2 days ago

Swipejobs Pittsburgh, United States

Job Description · Job DescriptionApply Today, Work Today · Weekly Pay · Job Description: · Only considering candidates with the following: · Associates Degree or Bachelors Degree OR 2 - 5 years of OTJ related experience · Must be able to communicate both orally and in written for ...
Customer Service Representative

3 weeks ago

WHC World Wide LLC Pittsburgh, United States

Job Description · Job DescriptionPittsburgh Transportation Group is actively seeking to fill the position of a full-time a Customer Service Representative to assist with our daily transportation operation in Pittsburgh, PA. · We are looking for qualified individuals with dispatch ...
Customer Service Representative

1 week ago

Turner Dairy Farms Inc Pittsburgh, United States

**JOB TITLE:** · Customer Service Representative · **JOB SUMMARY:** · Turner Dairy is once again excited to add more talent to our team. Turner Dairy Farms, a family-owned company is looking for a career minded individual to fill a part-time Customer Service Representative pos ...
Customer Service Representative

1 day ago

American Cybersystems Pittsburgh, United States

Innova Solutions is immediately hiring for a Customer Service Representative Position Type: Fulltime/ Contract to Hire Duration: 12 Months Location: Pittsburgh, PA 15272 Hybrid Role (3 Days Onsite, 2 Days Remote)As a Customer Service Representative, you will: Manages moderate to ...
On-Site Service Representative

5 days ago

W.W. Grainger, Inc. Pittsburgh, United States Part time

Work Location Type: Onsite · As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep ...

Customer Service Representative - Pittsburgh, United States - Lifeworks Services

Description