- Experience supervising or managing people
- History of delivering outstanding customer experiences
- Medical coverage and well-being programs including mental health support and coaching
- 401k Retirement Savings Plan and Employee Stock Purchase Plan
- Tax prep benefit - allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you
- Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more
- Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
- Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
- Serve as point of contact for onsite escalated client service concerns
- Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
- Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
- Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
- Lead daily huddles and communicate essential information to office associates
- Prior experience working in customer service or similar role
- Strong organizational skills and ability to plan and manage day-to-day office operations
- Customer-centric mindset and strong communication skills
- Computer proficient with the ability to use MS Office
- Demonstrated ability to work independently with minimal supervision
- Positive attitude
- Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
- High school diploma / equivalent or higher
-
Restaurant Team Leader
4 days ago
Whataburger Restaurants San Antonio, United StatesWelcome to Whataburger Careers · The Restaurant Team Leader assists in managing daily operations. They supervise a team to ensure customer service, quality operations, food safety and health code compliance, and inventory management. · - Supervises and coaches team members to pro ...
-
Team Leader
1 week ago
JMP Solutions Inc San Antonio, United States** Team Leader - Controls** · ** JMP Solutions San Antonio, Texas, United States (On-site)** · ** Posted 2 weeks ago** · Full-time · Engineering · Automation Machinery Manufacturing · Sign in to easily apply to **Team Leader - Controls** - **JMP Solutions** with your saved ...
-
Team Leader
4 weeks ago
Tractor Supply San Antonio, United StatesTractor Supply Co. - JobID: [Assistant Store Manager / Team Member] As a Team Leader at TSC, you'll: Execute assigned basic, promotional, and seasonal merchandising activities; Perform Opening/Closing procedures and transport and make deposits to bank; Assess store conditions and ...
-
Team Leader
1 week ago
SpinXpress Laundry San Antonio, United StatesSpinXpress is a fast-growing, state-of-the-art, laundry concept looking for a Team Leader that is ready to grow with us. We are on a mission to change the laundry industry by providing an ultra-convenient experience in a modern, friendly, and safe environment.Our service and our ...
-
Team Leader
3 weeks ago
Hunter Super Techs - TurnPoint San Antonio, United StatesPosition Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leaders responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assista ...
-
Team Leader
1 week ago
SpinXpress San Antonio, United States· SpinXpress is a fast-growing, state-of-the-art, laundry concept looking for a Team Leader that is ready to grow with us. We are on a mission to change the laundry industry by providing an ultra-convenient experience in a modern, friendly, and safe environment. · Our service a ...
-
Team Leader
5 days ago
The Escape Game San Antonio, United StatesPOSITION DESCRIPTION: Team Leaders exist to encourage, challenge, serve, and empower their team to uphold our service and hospitality standards. They are ultimately responsible for the success or failure of a shift. The ideal TL is excited to be flexible and creative in a fast-pa ...
-
Team Leader
1 week ago
SpinXpress Laundry San Antonio, United StatesSpinXpress is a fast-growing, state-of-the-art, laundry concept looking for a Team Leader that is ready to grow with us. We are on a mission to change the laundry industry by providing an ultra-convenient experience in a modern, friendly, and safe environment. · Our service and ...
-
Team Leader
1 week ago
WizeHire San Antonio, United StatesSpinXpress is a fast-growing, state-of-the-art, laundry concept looking for a Team Leader that is ready to grow with us. We are on a mission to change the laundry industry by providing an ultra-convenient experience in a modern, friendly, and safe environment. · Our service and o ...
-
Team Leader
1 week ago
SpinXpress San Antonio, United StatesJob Description · Job DescriptionSpinXpress is a fast-growing, state-of-the-art, laundry concept looking for a Team Leader that is ready to grow with us. We are on a mission to change the laundry industry by providing an ultra-convenient experience in a modern, friendly, and safe ...
-
Team Leader
1 week ago
SpinXpress San Antonio, United StatesSpinXpress is a fast-growing, state-of-the-art, laundry concept looking for a Team Leader that is ready to grow with us. We are on a mission to change the laundry industry by providing an ultra-convenient experience in a modern, friendly, and safe environment. · Our service and ...
-
Team Leader
1 week ago
Goodwill San Antonio San Antonio, United StatesJob Details · Job Location · Austin Hwy Austin Highway - San Antonio, TX · Position Type · Full Time · Education Level · High School · Salary Range · $ $15.00 Hourly · Travel Percentage · Negligible · Job Shift · Varies - Days/Nights/Weekends/Holidays · Job Category ...
-
Team Leader
2 weeks ago
Goodwill San Antonio San Antonio, United StatesJob Details · Job Location · DGR Ops Center N IH 35 - San Antonio, TX · Position Type · Full Time · Education Level · High School · Travel Percentage · Various Goodwill locations · Job Shift · Varies - Days/Nights/Weekends/Holidays · Job Category · Management · Descri ...
-
Team Leader
3 weeks ago
Goodwill San Antonio San Antonio, United States Full timeJob Details · Description · Work for GOOD at Goodwill · Do you want to make a difference in your community while earning a paycheck? · Would you like to help your community and environment every day that you come to work? · Looking for a job that provides meaning as well as ...
-
Team Leader
1 week ago
SpinXpress San Antonio, United StatesSpinXpress is a fast-growing, state-of-the-art, laundry concept looking for a Team Leader that is ready to grow with us. We are on a mission to change the laundry industry by providing an ultra-convenient experience in a modern, friendly, and safe environment. · Our service and ...
-
team leader
6 days ago
Maximus QSR LLC San Antonio, United StatesJob Description · Job Description · The · Shift Manager · takes ownership and responsibility for solving problems; seeks help from others when appropriate; and is willing to provide help and guidance to others. · Ensures that all Team Members complete their Shift Excellence t ...
-
team leader
1 week ago
MadRag San Antonio, United States Part timeJ ob Summary: · TheTeamLeadisresponsibleforsupportingtheManagementTeamby demonstratingaSellingBehavior,FloorLeadershipandpromoteaPositiveWorkenvironment. · ESSE N T I A L FUNCTIONS: · AssisttheStoreManager/AssistantManagerwithdailyoperations,activitiesof employeesand othertask ...
-
Specialty Team Leader
2 weeks ago
Whole Foods Market San Antonio, United StatesJob DescriptionProvides overall leadership to the Specialty team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads and develops Associate Team Lea ...
-
Specialty Team Leader
1 week ago
Whole Foods Market San Antonio, United StatesWhole Foods Market - JobID: 92DFF45C4E3940A8AA9B8BF92691C2A8 [Assistant Store Manager] As a Department Manager at Whole Foods, you'll: Consistently, communicate and model Whole Foods vision and goal; Make hiring and termination decisions with guidance of Store Team Leader; Manage ...
-
Training Team Leader
1 week ago
Carenet Healthcare Services San Antonio, United States** Training Team Leader - A Mind Crusader** · **Job Category****:** Operations - Non-Exempt **Requisition Number****:** TRAIN01714 Showing 1 location **Job Details** · **Description** · At Carenet Health we are seeking a true leader. Someone who can train and develop our front ...
Associate Team Leader - San Antonio, United States - H&R Block
Description
Job Description:
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.
Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.It would be even better if you also had...
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.What you'll bring to the team...