User Support Specialist 1st Level in the Digital Sector - New Houlka, MS, United States - Apex Ventures

Apex Ventures

Verified Company

New Houlka, MS, United States

2 weeks ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Join us in shaping the digital future of our country together.

As the IT system house of the Bundeswehr and IT service provider for the federal government, we offer comprehensive IT services from a single source.

With over 6,500 employees, we are one of the top ten IT service providers in Germany.

We are looking for authentic IT enthusiasts who want to share their passion with us, are seeking challenging IT opportunities, and want to shape Germany's IT landscape.

The Military IT business unit is responsible for coordinating and fulfilling deliveries and services in the field of military IT orders for the Bundeswehr at BWI, which have a high level of security.

The Command & Control Information Systems department in the Military IT business unit is responsible for the integration and operation of services, especially those classified higher than VS-NfD.

Sebastian Lemmen

Recruiter

Phone:
Apply

Your tasks:

Receiving service requests through various communication channels
Qualifying and responding to general inquiries, and forwarding them if necessary
Identifying, recording, and classifying disruptions, and forwarding them to the appropriate responsible parties for further processing
Informing the customer about the identified disruption and the developed solution
Taking on projectspecific tasks and technical user support tasks

Your profile: