Jobs
>
Magstatt-le-Bas

    Senior Client Services Supervisor - Omaha, United States - National Indemnity Company

    National Indemnity Company
    National Indemnity Company Omaha, United States

    2 weeks ago

    Default job background
    Description

    Company:
    NICO National Indemnity Company

    As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and "large company" benefits, in addition to an exciting, friendly, "small company" atmosphere.

    Want to work for a company with unparalleled financial strength and stability that also offers "large company" benefits with an exciting, friendly, and "small company" atmosphere? As a member of the Berkshire Hathaway Group of Insurance Companies you will find that as well as outstanding opportunities for professionals looking to grow in their careers.

    The Client Services Specialist - Technology Support will deliver excellence in customer service to agents, insureds, claimants and others business partners for support of our digital products. They will provide customers support for company products including assistance in accessing and navigating the website applications and software programs, online access set up, basic underwriting questions and troubleshooting all products.

    This position will be with National Indemnity Company in Omaha, NE, and can be hybrid after the 12 week training period on site. This position is NOT eligible for employer visa sponsorship.

    What will you do?

    • Serves as the Client Services Supervisor responsible for supervising, answering questions and assisting in the instruction with others pertaining to technology support, basic usage of retail software products, and other customer service processes related to NICO primary and BHHC property and casualty operations.
    • Directs and trains staff on key job duties, answers questions and assists in the instruction with others in the customer service processes and underwriting related activities relating to commercial lines of insurance policies for the NICO primary and BHHC property and casualty operations.
    • Supervises the training of staff personnel, interviews job candidates, initiates or recommends personnel actions including hiring, promotions, transfers, discharges, disciplinary methods, performance appraisals, salary adjustments, and staffing levels.
    • Answers questions and supervises others in handling first level technical issues related to direct bill, binding, and basic usage of the Company's rating and policy servicing products for retail agents.
    • Participates in various customer service processes: supervises, answers questions, and/or performs the daily workflow transactions including responding to agents and policyholders regarding inquiries to technology support, access and trouble shooting, connecting the individual with the appropriate higher level support.
    • Reviews customer service interactions and monitors the performance of staff personnel for quality assurance purposes.
    • Performs related duties as situation dictates such as evaluating internal Company processes, designing training material, participating in special projects, etc.
    What are we looking for?
    • Bachelor degree in business or related field or equivalent
    • 3-5 years related work experience
    • Preferred knowledge of commercial automobile rating and policy coverages and endorsements
    • Preferred insurance coverages and rating and insurance products
    • Preferred company guidelines on acceptability and profitability for applications/accounts/policies
    Who would excel in this role?
    • Someone who can work independently and organize time and resources to handle multiple priorities.
    • Someone who can work with detail and accuracy
    • Someone who has excellent written and oral communication skills and can provide excellent customer service.
    • Someone who leads by example and provides professional support to those members of the Client Services team.
    A comprehensive benefits package is available for regular, full-time employees, including health, vision, dental, life and disability insurance as well as a 401(k) with company match. We also proudly offer 100% upfront tuition reimbursement to regular, full-time employees, to further your education. Our Omaha office boasts a complimentary state-of-the-art, on-site gym, a robust wellness program, low-cost downtown parking, and numerous volunteer and networking opportunities with other emerging professionals.
  • The Reserves Network, Inc.

    Client Services Supervisor

    3 weeks ago

    The Reserves Network, Inc. Omaha, United States

    Client Services Supervisor Fantastic opportunity with a Fortune 500 company in Omaha, NE. The organization offers amazing benefits, onsite gym, and much more. What You Will Do: - Direct and train staff on their responsibilities - Supervise training a Client Service, Supervisor, B ...

  • CentiMark

    Service Field Supervisor

    1 week ago

    CentiMark Omaha, United States

    CentiMark Corporation, the national leader in the commercial roofing industry, has an exceptional opportunityfor an experienced Service Field Supervisor in · Omaha, NE · CentiMark Corporation is North America's largest commercialroofing contractor with 95 offices and over 3,500 ...

  • ABM Industries

    Special Services Supervisor

    1 week ago

    ABM Industries Omaha, United States

    Overview · Position Summary Details · Troubleshoot, repair, maintain, and install HVAC and related equipment as assigned. Assume day to day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost effective manner · R ...

  • ABM Industries

    Special Services Supervisor

    1 week ago

    ABM Industries Omaha, United States

    Position Summary Details · Troubleshoot, repair, maintain, and install HVAC and related equipment as assigned. Assume day to day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost effective manner · Responsibili ...

  • Canon U.S.A., Inc.

    Supervisor, Client Service

    1 week ago

    Canon U.S.A., Inc. Omaha, United States

    · Supervisor, Client Service · Location · US-NE-Omaha · Company · Canon Solutions America, Inc. · Requisition ID · 31959 · Category · Customer Service/Support · Position Type · Full-Time · About the Role · Responsible for all on-site business activities for a specifically assign ...

  • Canon U.S.A., Inc.

    Supervisor, Client Service

    3 weeks ago

    Canon U.S.A., Inc. Omaha, United States

    · Supervisor, Client Service · Location · US-NE-Omaha · Company · Canon Solutions America, Inc. · Requisition ID · 31959 · Category · Customer Service/Support · Position Type · Full-Time · About the Role · Responsible for all on-site business activities for a specifically assign ...

  • Canon Solutions America

    Supervisor, Client Service

    2 weeks ago

    Canon Solutions America Omaha, United States

    Supervisor, Client Service · US-NE-Omaha · Job ID: 31959 · Type: Full-Time · # of Openings: 1 · Category: Customer Service/Support · NE - Omaha-Creighton-MS · About the Role · Responsible for all on-site business activities for a specifically assigned customer account. Responsibi ...

  • Canon USA & Affiliates

    Supervisor, Client Service

    3 weeks ago

    Canon USA & Affiliates Omaha, United States

    **About the Role** · Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as ...

  • National Indemnity Company

    Senior Client Services Supervisor

    4 weeks ago

    National Indemnity Company Omaha, United States

    Company: · NICO National Indemnity Company As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and "large com ...

  • Omaha Henry Doorly Zoo

    Evening Shift Supervisor Guest Services

    3 weeks ago

    Omaha Henry Doorly Zoo Omaha, United States

    Job Details · Job Location · Omaha Zoological Society - Omaha, NE · Evening Shift Supervisor Guest Services · Job Title: Evening Shift Supervisor Guest Services · FLSA Status: Non-exempt · Hours: Part-time (flexible schedule including weekends and holidays for evening Zoo eve ...

  • CentiMark

    Service Field Supervisor

    3 weeks ago

    CentiMark Omaha, United States

    CentiMark Corporation, the national leader in the commercial roofing industry, has an exceptional opportunity for an experienced Service Field Supervisor in Omaha, NE · CentiMark Corporation is North America's largest commercial roofing contractor with 95 offices and over 3,500 ...

  • Canon Solutions America, Inc.

    Supervisor, Client Service

    2 weeks ago

    Canon Solutions America, Inc. San Francisco, United States Permanent

    · Supervisor, Client Service · US-NE-Omaha · Job ID: 31959 · Type: Full-Time · # of Openings: 1 · Category: Customer Service/Support · NE - Omaha-Creighton-MS · About the Role · Responsible for all on-site business activities for a specifically assigned customer account. Respon ...

  • Canon Solutions America

    Supervisor, Client Service

    2 weeks ago

    Canon Solutions America Omaha, United States

    Supervisor, Client Service US-NE-Omaha Job ID: 31959 Type: Full-Time of Openings: 1 Category: Customer Service/Support NE - Omaha-Creighton-MS About the Role Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include mai ...

  • National Indemnity Company

    Client Services Supervisor II

    4 weeks ago

    National Indemnity Company Omaha, United States

    Company:NICO National Indemnity CompanyAs a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and "large company" ...

  • Mutual of Omaha

    Supervisor Dental Customer Service

    4 weeks ago

    Mutual of Omaha Omaha, United States

    **Supervisor Dental Customer Service - Omaha, NE or Remote** · **Location:** Various Locations · **Work Type:** Full Time Regular · **Job No:** · **Categories:** Customer Service, Leadership, Remote Work · **Application Closes:** Open Until Filled · Plans, organizes, staffs ...

  • Omaha's Henry Doorly Zoo & Aquarium

    Evening Shift Supervisor Guest Services

    3 weeks ago

    Omaha's Henry Doorly Zoo & Aquarium Omaha, United States

    Omaha's Henry Doorly Zoo & Aquarium is seeking a Shift Supervisor of Guest Services to collaborate with the Senior Guest Services Manager, the Full-time Supervisors, and other Shift Supervisors to ensure that all operations are working efficiently, o Guest Service, Shift Supervis ...

  • Office Depot

    Retail Print and Client Services Supervisor

    3 weeks ago

    Office Depot Omaha, United States

    **Retail Print and Client Services Supervisor** · Stores · 2809 South 125th Ave, Omaha , NE · Jan 31, 2022 · 51782 · **Overview** · At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client Ser ...

  • MaintenanceRecruiter

    Maintenance Planner

    2 weeks ago

    MaintenanceRecruiter Omaha, United States

    Job description · Maintenance Planner for a Nationally Recognized Manufacturing Company · Location: Omaha, NE · Annual Salary: $80K-$120K · Shift: 1st (8am-5pm) · Schedule: Monday-Friday · Job Qualifications: · 5 years of maintenance planning experience in a manufacturing environ ...

  • Sun Auto Tire & Service

    Sr. Automotive Technician

    2 weeks ago

    Sun Auto Tire & Service Omaha, NE, United States

    Overview · T.O. Haas Tire serves the community We have been in business since 1947, T.O. Haas Tire has 24 locations across Nebraska, Kansas and Iowa and we're growing fast We sell many tire brands for cars, pickups, SUVs, tractors, trailers, ATVs, pivot irrigation systems, and mo ...

  • Nebraska Methodist Health System

    Community Counseling Supervisor

    2 weeks ago

    Nebraska Methodist Health System Omaha, United States

    Nebraska Methodist Health System is hiring for a Supervisor in Community Counseling · Join the Nebraska Methodist Health System's Community Counseling team as a Supervisor of Mental Health Practitioners In this dynamic role, you will oversee the planning and coordination of our o ...