Jobs
>
Grand Rapids

    Customer Service Representative- Logistics - Grand Rapids, United States - Pridgeon & Clay Inc

    Pridgeon & Clay Inc
    Pridgeon & Clay Inc Grand Rapids, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    Objective: The Logistics Coordinator acts as a liaison between Customer Service, Shipping, and Distribution to ensure product logistics meets customer demands by accurately completing domestic and international paperwork and all relevant billing functions in an exemplary manner according to the company quality policies.

    Qualified candidates will possess the following Minimum Requirements:

    • Proficiency with Windows-based software, specifically Microsoft Outlook, Excel, and Word
    • Excellent problem solving and communication skills
    • Ability to effectively and professionally interact with internal and external customers
    • Exceptional organizational skills and attention to detail
    • Excellent work record, including attendance
    • Familiarity with the automotive industry and QAD are desired.

    (Minimum requirements are updated annually to meet the demands of various positions; employees hired prior to the latest revision update may not meet all current requirements)

    Essential Functions:

    Customers/Orders:

    • Provide printed bills of lading for parts shipped from the distribution center. Prepare any paperwork necessary to accompany the bills of lading, both domestic and international. Produce a truck list and call carriers as bills are completed.
    • Interact with Customer Service and Shipping to modify pick lists, expedite orders, and note specific information on bills of lading. Maintain records showing customer usage of skids, lids and cardboard so that customers are billed accordingly.
    • Perform advance shipping notification and confirm orders. Maintain and update a current ASN list to ensure customers are given pertinent information.
    • Ensure shipping documents are complete and accurate. This includes alerting shipping of any errors, entering missing information into QAD, and confirming orders.
    • Generate and complete all international bills of lading, specifically Mexico and Canada, and ensure all the proper NAFTA paperwork is attached.
    • Call trucking companies to obtain quotes for standard and expedited shipments, when needed.

    Productions:

    • Assist pack line and shipping/receiving in decision making processes when team leaders are off grounds or on vacation.
    • Receive and send all mail, forms and paperwork between the distribution center and the main office. This includes all paperwork such as invoices, bills, quality information, overtime/vacation list slips, pick-list and subcontractors (manifest).
    • Communicate with shipping, after hours to answer questions pertaining to shipments.
    • Train all new shipping clerks on how to run and confirm ASN bills of lading, when needed.
    • Maintain production numbers for pack line and produce all necessary charts as needed. Identify trends with packer abilities or issues that may arise and communicate that information to the Team Leader. Make changes to monthly and yearly charts to represent trends.

    Inventory:

    • Verify the number of totes, specifically Tenneco totes, on a daily basis to ensure we have an adequate supply of totes for packing.
    • Audit inventory to help ensure part quantities are accurate throughout the year at USDC. Make any necessary adjustments.
    • Enter all stock and maintenance orders into EAM. Orders all the necessary supplies for safety and USDC break room.

    Organization/Communication/Professionalism:

    • Effectively communicate with co-workers and management personnel to enhance teamwork and communication initiatives.
    • Provide necessary, accurate, and timely feedback of all pertinent information to co-workers and management.
    • Consistently exhibit appropriate attendance habits, working the hours necessary to perform the job.
    • Organize and maintain efficiency of personal work area.
    • Consistently adhere to, and support, company policies and procedures, including ISO, IATF 16949, and safety regulations.
    • Accept instructions and duties in a positive manner.
    • Treat all co-workers with dignity and respect.
    • Exhibit all the attributes of a positive role model (including professionalism, personal integrity, and positive attitude) for employees and managers to emulate.
    • Assist in maintaining company values (Integrity, People, Customers, Safety, We Can If...Do What It Takes, and Ownership) daily, through thoughts and actions.
    Job Posted by ApplicantPro
  • Pridgeon & Clay

    Customer Service Representative- Logistics

    3 weeks ago

    Pridgeon & Clay Grand Rapids, United States

    Objective: The Logistics Coordinator acts as a liaison between Customer Service, Shipping, and Distribution to ensure product logistics meets customer demands by accurately completing domestic and international paperwork and all relevant billing functions in an exemplary manner a ...

  • Ramsoftsystems inc

    Human Resources Generalist

    2 weeks ago

    Ramsoftsystems inc Grand Rapids, United States

    **Job Title: Administrative Assistant** · **Location (Onsite, Remote, or Hybrid?): Grand Rapids, MI (ONSITE)** · **Contract Duration: contract until 10/22/2024** · **Working Hours: 1st Shift** · **HR Related Administrative Duties - 25%**- Facilitate management of time clock syste ...

  • Workhorse Irons

    Shipping and Receiving

    3 weeks ago

    Workhorse Irons Grand Rapids, United States

    Position: · Responsibilities include, but are not limited to: · - Manages the shipment of all products, materials, and supplies. · - Collaborates and communicates with logistics technicians, customer service representatives, service providers, and others involved in the shipment ...

  • Infosoft, Inc

    Administrative Assistant

    3 weeks ago

    Infosoft, Inc Grand Rapids, United States

    **Job Title: Administrative Assistant** · Pay Rate**:$20 to $21.64/HR** · Duration**:6 Months** · Location**:Grand Rapids, MI (Onsite)** · **Shift - 1st Shift (AM)** · This position is for an international **manufacturer of specialty materials**. · We are looking for **Administra ...

  • Invio Automation

    Buyer

    2 weeks ago

    Invio Automation Grand Rapids, United States

    **Department: Administration** · **Reports To**:Director of Purchasing** · **FLSA Status**:Exempt** · **Location: Grand Rapids, MI** · **Updated**: ** · **THE COMPANY** · - Invio Automation is an Industry 4.0 automation leader that serves a variety of high-growth end-markets incl ...

  • BlueLinx

    General Manager

    1 week ago

    BlueLinx Grand Rapids, United States

    BlueLinx is looking for a General Manager for our Grand Rapids, MI facility. This is an opportunity to advance your career in this highly marketable business segment. The position will report directly to the Regional Vice President and be held accountable for all sales initiative ...

  • Kentwood Public Schools

    Transportation Routing Coordinator

    4 days ago

    Kentwood Public Schools Kentwood, United States

    JobID: 6512 · **Position Type**: · Transportation/Transportation Routing Specialist**Date Posted**: · 5/28/2024**Location**: · Transportation Department**Closing Date**: · 06/04/2024 · **Position**: Transportation Routing Coordinator -Transportation 52 weeks · **Schedule**: 8 hou ...

  • BLY Transport

    Fedex Delivery Driver

    1 week ago

    BLY Transport Grand Rapids, United States

    **BLY Transport Inc. **is currently in pursuit of a dependable Delivery Driver to ensure the prompt distribution of products to our clientele. Your role as our representative demands professionalism and efficiency to bolster our profitability and elevate customer satisfaction. · ...

  • SpartanNash

    HR Support Center Representative

    2 weeks ago

    SpartanNash Byron Center, United States

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, **_"I c ...

  • BPV Environmental

    Shipping Supervisor

    2 weeks ago

    BPV Environmental Byron Center, United States

    **Summary**: · The Shipping Supervisor will be responsible for directing effective and efficient warehousing and outbound shipping operations. Overall responsibility of all functions that occur within the physical warehouse. Supervisor should be able to ensure that productivity t ...

  • Inontime

    Transportation Customer Service Rep/dispatcher, 1st

    2 weeks ago

    Inontime Zeeland, United States

    Do you excel in a fast-paced environment? Are you skilled at multitasking and handling customer inquiries with ease? Do you have a knack for resolving issues and providing exceptional customer service? If so, we want you on our team · Inontime is not just any logistics company. W ...

  • SAMSCREEN INC

    Industrial Customer Service Representative

    2 weeks ago

    SAMSCREEN INC Conklin, United States

    **Benefits**: · - 401(k) matching · - Competitive salary · - Dental insurance · - Health insurance · - Paid time off · - Vision insurance · **SAMSCREEN INC. **has a opening for a Customer Service Representative. This position reports directly to the Customer Service Manager and w ...

  • BlueLinx Corporation

    General Manager

    2 weeks ago

    BlueLinx Corporation Kent, United States

    BlueLinx (NYSE: BXC) is a leading wholesale distributor of building and industrial products in the United States with over 70,000 branded and private-label SKUs, and a broad distribution footprint servicing 40 states. BlueLinx has a differentiated distribution platform, value-dri ...

  • W.W. Williams Company

    Parts Delivery Driver

    3 days ago

    W.W. Williams Company Byron Center, United States Part time

    **Parts Delivery Driver Opportunity Summary**: · The Parts Delivery Driver is responsible for assisting customers in obtaining parts accurately and efficiently to ensure all orders scheduled are delivered safely and timely to the customer's satisfaction. · This is a Part Time pos ...

  • SpartanNash

    Inventory Control Lead

    4 days ago

    SpartanNash Byron Center, United States

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, **_"I c ...

  • Ally Logistics

    After-Hours Customer Service Representative

    3 weeks ago

    Ally Logistics Grand Rapids, United States

    **After-Hours Customer Service Representative** · Grand Rapids, MI · Full-Time · Sales · After-Hours Customer Service Representative · Ally Logistics is a fast growing, full service freight transportation / logistics company. We are looking for candidates who not only work h ...

  • Ally Logistics

    Customer Service Representative

    2 weeks ago

    Ally Logistics Grand Rapids, United States

    **Customer Service Representative** · Grand Rapids, MI · Full-Time · Sales · Customer Service Representative · Ally Logistics is a fast growing, full service freight transportation / logistics company. We are looking for candidates who not only work hard but also share our v ...

  • Insight Global

    Bilingual Customer Service Representative

    1 week ago

    Insight Global Kent, United States

    Title: CSR Representative · Company: RXO Logistics · Location: Kent, WA 98031 · Duration: 6 month Contract-to-hire · Hours/Shift times: · Need to be open to an 8 hour shift between 5am and 7pm. 5 days a week. · Payrate: $18.92/hr · Must Haves: · HS Diploma · 1 year of customer ...

  • Net2Source Inc.

    Human Resources Administrative Assistant

    6 days ago

    Net2Source Inc. Grand Rapids, United States

    HR Related Administrative Duties – 25% · Facilitate management of time clock system for payroll · Create new employee personnel files and ensure new hire paperwork completion · Track the site recognition program and ensure recognition cards are ordered · Learning Management Syste ...

  • Total Quality Logistics

    Sales Manager

    3 weeks ago

    Total Quality Logistics Grand Rapids, United States

    About the role:TQL is looking for an established logistics sales leader, who has a history of success leading a team in a fast-paced environment. You will be leading a mid-to-large team of highly motivated logistics sales representatives, responsible for driving revenue and provi ...