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    IT Systems Engineer - Salisbury, United States - Xactus, LLC

    Xactus, LLC
    Xactus, LLC Salisbury, United States

    3 weeks ago

    Default job background
    Description
    3 months ago

    Be among the first 25 applicants

    THIS IS A REMOTE ROLE


    The IT Systems Engineer is essential in maintaining and enhancing the IT infrastructure, reporting directly to the Vice President of Enterprise Services.

    This role will be instrumental in ensuring the seamless operation and security of the company IT systems and contributing significantly to the overall efficiency and success of the organization.

    Contribute to the comprehensive maintenance and management of network and server hardware, ensuring all systems are up-to-date and functioning optimally.

    Provide current firmware and operating system updates, along with the management of desktop application packages.

    Oversee the administration of Microsoft Entra ID/Azure Active Directory, Office 365, Azure IaaS, Application Proxy, and Windows 365 guaranteeing a high level of performance and reliability.

    Administer cloud services to include Microsoft Azure and Amazon AWS ensuring a robust and scalable cloud infrastructure.
    Provide planning and implementation of new technology projects and initiatives.
    Assist in implementing and overseeing IT Service Management (ITSM) processes, such as Change Management, Problem Management, and Incident Management.
    Ensure compliance with established ITSM standards and practices to maintain integrity and efficiency of IT services.

    Summary


    THIS IS A REMOTE ROLE


    The IT Systems Engineer is essential in maintaining and enhancing the IT infrastructure, reporting directly to the Vice President of Enterprise Services.

    This role will be instrumental in ensuring the seamless operation and security of the company IT systems and contributing significantly to the overall efficiency and success of the organization.

    Essential Duties And Responsibilities

    Contribute to the comprehensive maintenance and management of network and server hardware, ensuring all systems are up-to-date and functioning optimally.

    Provide current firmware and operating system updates, along with the management of desktop application packages.

    Oversee the administration of Microsoft Entra ID/Azure Active Directory, Office 365, Azure IaaS, Application Proxy, and Windows 365 guaranteeing a high level of performance and reliability.

    Administer cloud services to include Microsoft Azure and Amazon AWS ensuring a robust and scalable cloud infrastructure.
    Provide planning and implementation of new technology projects and initiatives.
    Assist in implementing and overseeing IT Service Management (ITSM) processes, such as Change Management, Problem Management, and Incident Management.
    Ensure compliance with established ITSM standards and practices to maintain integrity and efficiency of IT services.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    _________________________________________________________________________________________________________

    Xactus job descriptions are neither implied nor explicit employment agreements or contracts. The above description represents the

    essential functions of the position, requirements/qualifications, work conditions and physical demands at the time of the effective date,

    but any or all aspects of the description are subject to change at anytime and without advance notice.

    Education And/Or Experience

    Relevant certifications in Microsoft technologies and cloud services are highly desirable.
    Minimum of 3 years in Systems Administration or Engineering roles.

    Knowledge, Skills And Competencies

    Technical Expertise:
    Proficiency in Microsoft Entra ID/Azure Active Directory, Office 365, Azure (IaaS, Application Proxy, Windows 365), and Microsoft Intune.

    Additional Skills:
    Familiarity with Atlassian Jira Service Management, Confluence, Amazon AWS, and advanced Microsoft 365 products.

    ITSM Knowledge:
    Solid understanding of ITSM processes, including Change Management, Problem Management, and Incident Management.

    Communication Skills:
    Excellent verbal and written communication skills.

    Problem-Solving:
    Strong analytical and problem-solving abilities.

    Team Player:
    Ability to work effectively in a team and independently.

    PHYSICAL DEMANDS These physical demands are representative of the physical requirements necessary for a team member to successfully perform the essential functions of the job.

    Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. While performing the responsibilities, the team member is required to talk and hear. Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight pounds).
    Seniority level

    Seniority level

    Entry level
    Employment type

    Employment type

    Full-time
    Job function

    Job function

    Information Technology
    Industries

    Information Services
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