IT Systems Engineer - Salisbury, United States - Xactus

Description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category
Information Technology

Description

SUMMARY:

THIS IS A REMOTE ROLE

The IT Systems Engineer is essential in maintaining and enhancing the IT infrastructure, reporting directly to the Vice President of Enterprise Services. This role will be instrumental in ensuring the seamless operation and security of the company IT systems and contributing significantly to the overall efficiency and success of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Contribute to the comprehensive maintenance and management of network and server hardware, ensuring all systems are up-to-date and functioning optimally.

• Provide current firmware and operating system updates, along with the management of desktop application packages.

• Oversee the administration of Microsoft Entra ID/Azure Active Directory, Office 365, Azure IaaS, Application Proxy, and Windows 365 guaranteeing a high level of performance and reliability.

• Administer cloud services to include Microsoft Azure and Amazon AWS ensuring a robust and scalable cloud infrastructure.

• Provide planning and implementation of new technology projects and initiatives.

• Assist in implementing and overseeing IT Service Management (ITSM) processes, such as Change Management, Problem Management, and Incident Management.

• Ensure compliance with established ITSM standards and practices to maintain integrity and efficiency of IT services.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Xactus job descriptions are neither implied nor explicit employment agreements or contracts. The above description represents the
essential functions of the position, requirements/qualifications, work conditions and physical demands at the time of the effective date,
but any or all aspects of the description are subject to change at anytime and without advance notice.

EDUCATION AND/OR EXPERIENCE

• Relevant certifications in Microsoft technologies and cloud services are highly desirable.

• Minimum of 3 years in Systems Administration or Engineering roles.

KNOWLEDGE, SKILLS AND COMPETENCIES:

Technical Expertise: Proficiency in Microsoft Entra ID/Azure Active Directory, Office 365, Azure (IaaS, Application Proxy, Windows 365), and Microsoft Intune.

• Additional Skills: Familiarity with Atlassian Jira Service Management, Confluence, Amazon AWS, and advanced Microsoft 365 products.

• ITSM Knowledge: Solid understanding of ITSM processes, including Change Management, Problem Management, and Incident Management.

• Communication Skills: Excellent verbal and written communication skills.

• Problem-Solving: Strong analytical and problem-solving abilities.

• Team Player: Ability to work effectively in a team and independently. PHYSICAL DEMANDS These physical demands are representative of the physical requirements necessary for a team member to successfully perform the essential functions of the job. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. While performing the responsibilities, the team member is required to talk and hear. Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight pounds).

Position Requirements

Qualifications

Experience: Minimum of 3 years in Systems Administration or Engineering roles.

Technical Expertise: Proficiency in Microsoft Entra ID/Azure Active Directory, Office 365, Azure (IaaS, Application Proxy, Windows 365), and Microsoft Intune.

Additional Skills: Familiarity with Atlassian Jira Service Management, Confluence, Amazon AWS, and advanced Microsoft 365 products.

ITSM Knowledge: Solid understanding of ITSM processes, including Change Management, Problem Management, and Incident Management.

Certifications: Relevant certifications in Microsoft technologies and cloud services are highly desirable.

Communication Skills: Excellent verbal and written communication skills.

Problem-Solving: Strong analytical and problem-solving abilities.

Team Player: Ability to work effectively in a team and independently.

WORKING CONDITIONS:

Traditional office environment with low-to-moderate office noise (computers, phones and business
conversations). In some cases, the position may be remote from main offices.

PHYSICAL DEMANDS:

Xactus promotes an equal opportunity workplace, which includes reasonable accommodations of
otherwise qualified disabled applicants and employees. Please contact your supervisor or Human
Resources with questions regarding the physical demands of this position.

• Lifting/carrying up to 10 lbs.
• Manual dexterity for computer work
• Speaking, hearing and vision are required to perform essential functions

Full-Time/Part-Time
Full-Time

Shift
Days

City
Remote

Position
IT Network Administrator

Number of Openings
1

Exempt/Non-Exempt
Exempt

Req Number
INF

Open Date
1/12/2024

Location
Salisbury

This position is currently accepting applications.