- Primary contact for customers, assuring superior customer service levels are met and exceeded. Including timely processing and communication of all inquiries, orders, complaints, returns and corrections.
- Optimize route coordinating for service appointments
- Extensive knowledge of account requirements and special situations; the ability to get results for customers.
- Adjust and follow through on customer inquiries and complaints involving related services.
- Gain specialized technical knowledge about our products and applications.
- Present and maintain knowledge of all aspects and options available within SX.e (Infor SX.e (webui) distribution software) and able to apply it accordingly to each opportunity
- Maintain knowledge of and utilize vendor portals
- Gather and provide information to sales and management team
- Work cooperatively with other associates; be a Team player. Offer assistance when requested/required..
- Provide trouble-shooting assistance; assist with shipment issues; resolve product related problems
- Follow up with customers to ensure that issues are resolved to their satisfaction
- Develop and maintain list of suppliers for goods and services
- Proactively review direct ship purchase orders for required products/services and track scheduled delivery dates
- Collect and distribute required purchase order documentation (i.e.. Material certifications, MSDS information, etc.) from suppliers.
- Manage and track material returns with customers/suppliers
- Plan, track and coordinate delivery of purchased products
- Expedite purchase orders as necessary.
- Enter and maintain customer sales orders into SX.e distribution software system.
- Communicate any order issues with Accounting Department
- Perform all tasks assigned by the Inside Sales Manager
- Associate Degree or equivalent from two-year College or technical school; or High School Diploma with two (2) years related experience.
- Experience and knowledge of electrical and automation distribution.
- Excellent customer relation and problem solving skills
- Ability to work in fast paced environment
- Highly organized and the ability to multi-task
- Strong verbal, written, and interpersonal communication skills
- Detail oriented, including accurate data entry skills
- Capable of working independently, as well as a team member
- High level office computer skills required. Microsoft Office knowledge a must.
- Interact with co-workers with a positive attitude to maintain a friendly and productive work environment
- A commitment to "doing it right the first time."
- Valid driver's license and satisfactory driving record required.
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Customer Service/sales Coordinator/sales
4 days ago
Adientone Franklin, United StatesJob Description: Job Description: This is a short term need that requires someone with the ability to handle customer calls and scheduling deliveries of appliances. · **Responsibilities**: · Coordinates appliance phone support for inquiries from sales. · Incoming and outgoing cal ...
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Service Coordinator
1 week ago
Franklin County Board of Developmental Disabilities Columbus, United States Part time· Performs Service Coordinator duties in order to assist department in managing caseloads when there are short-term vacancies. Provides Service Coordination services for individuals with developmental disabilities; identifies, refers, accesses and/or links eligible individuals w ...
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Service Coordinator
6 days ago
Franklin County Board of Developmental Disabilities Columbus, United States· License / Certification Required: · Service and Support Administrator Certification - Franklin County Board of Developmental Disabilities (can be obtained upon hire). · Minimum Qualifications: · Bachelor's Degree in field of Human Services; valid Ohio Driver's License - Oh ...
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Service Coordinator
2 weeks ago
AireCom Inc Columbus, United StatesPosition: Service Coordinator · Our Service Coordinator plays a key support role within our Service & Installation team, responsible for supporting all facets of our service and installation jobs, projects and customers. · Responsibilities: Answer calls and provide excellent cu ...
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Service Coordinator
2 weeks ago
AireCom Inc Columbus, United StatesPosition: Service CoordinatorOur Service Coordinator plays a key support role within our Service & Installation team, responsible for supporting all facets of our service and installation jobs, projects and customers. Responsibilities:Answer calls and provide excellent customer s ...
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Service Coordinator
2 weeks ago
Concord Counseling Services Inc Columbus, United StatesConcord Counseling Services is seeking a Service Coordinator to assist individuals with mental health and/or drug/alcohol issues who have experienced homelessness and now live in supportive housing. As a Service Coordinator, you will have the opportu Coordinator, Service, Retail ...
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Service Coordinator
2 days ago
Romanoff Group Columbus, United StatesJob Description · Job DescriptionSalary: · The Romanoff Group of Companies, headquartered in Columbus, Ohio, with offices in eleven markets covering seven states, are a blend of commercial and residential, electrical, and heating & cooling companies primarily serving the new hou ...
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Service Coordinator
1 week ago
Franklin County Board of Developmental Disabilities Columbus, United StatesJob Description · Job Description License / Certification Required: · Service and Support Administrator Certification – Franklin County Board of Developmental Disabilities (can be obtained upon hire). Minimum Qualifications: Bachelor's Degree in field of Human Services; valid Ohi ...
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Sales & Service Coordinator
52 seconds ago
Aloft OSU Columbus, United StatesJob Description · The Aloft at OSU (Grandview Ohio) is hiring a Sales & Service Coordinator. · This position will pay $16.00-$18.00/hour depending on experience · Full time Sales and Service Coordinator benefit package offered: · Benefits begin 30 days after you start · Medical · ...
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Client Service Coordinator
1 week ago
Banfield Pet Hospital Upper Arlington, United StatesSUMMARY OF JOB PURPOSE AND FUNCTION · The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates a ...
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Service Coordinator/Dispatcher
1 day ago
DH Pace Company, Inc. Columbus, United StatesDH Pace Company, Inc. in Columbus, OH, is seeking to hire a Service Coordinator (Dispatcher) who will effectively coordinate field employees. This individual will ensure that our services will meet or exceed the customer's satisfaction. If you have s Dispatcher, Coordinator, Disp ...
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Service Desk Coordinator
1 week ago
Paul Mitchell Schools Columbus, United StatesPaul Mitchell The School Columbus is seeking a qualified Service Desk Coordinator to join our family With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning e ...
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patient services coordinator
1 week ago
Starkey Laboratories, Inc. Columbus, OH , USA, United StatesAt Audibel, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on h ...
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Patient Services Coordinator
1 week ago
Starkey Laboratories Inc Columbus, United StatesAt Audibel, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on h ...
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Sales and Service Coordinator
1 day ago
Sephora Columbus, United States Full timeJob ID: 248123Store Name/Number: OH-Easton Town Center (0768)Address: 4174 The Strand, Columbus, OH 43219, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Coordinator, you'll be ...
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Patient Services Coordinator
1 day ago
Starkey Laboratories Inc Columbus, United StatesAt Audibel, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on h ...
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Service Coordinator-NaviGuide
1 week ago
United Church Homes, Inc. Columbus, United StatesCommunity Name: · Ravines Edge The Service Coordinator is responsible for coordinating programs and services to assist clients or residents in maintaining the highest practicable level of independence and physical, mental, and psychosocial well-being. Essential Functions Stateme ...
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Service Coordinator-NaviGuide
3 days ago
United Church Homes, Inc. Columbus, United StatesCommunity Name:Ravines EdgeThe Service Coordinator is responsible for coordinating programs and services to assist clients or residents in maintaining the highest practicable level of independence and physical, mental, and psychosocial well-being.Essential Functions Statement(s)G ...
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resident services coordinator
1 week ago
Capital Property Solutions Columbus, OH , USA, United StatesYour Position: Resident Services Coordinator · Why You Should Join the Team: CPS core values highlight Professional, Personal and Social growth and improvement. CPS supports their staff to grow and to achieve those goals in their professional and personal lives. We want our team ...
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Service Coordinator/Dispatcher
1 week ago
DH Pace Columbus, United StatesDH Pace Company, Inc. in Columbus, OH, is seeking to hire a Service Coordinator (Dispatcher) who will effectively coordinate field employees. This individual will ensure that our services will meet or exceed the customer's satisfaction. If you have service coordination or schedul ...
Service Coordinator - Columbus, United States - Ohio Transmission Corporation
Description
Position: Service Coordinator
Location: Columbus, OH
Brand: Corporate
Segment: Air Supply Group
Job Responsibilities:
For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products, technical application expertise, and services at the lowest possible costs.
Working with OTC Industrial Technologies is perfect for purpose-driven individuals motivated to be part of an exciting transformational company.
Perks of Working with OTC Industrial Technologies:
As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan - Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition.
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