- Chinese
-
Patient Experience Specialist
1 week ago
Houston Methodist Willowbrook Hospital Houston, United StatesAt Houston Methodist, the Patient Experience Specialist position is responsible for design, implementation, and evaluation of tools, products, processes/tactics to enhance the patient experience. Responsibilities for this position include, but are not limited to, rounding, report ...
-
Customer Experience Specialist
5 days ago
Percepta Houston, United States**Requisition Title**: : Customer Experience Specialist - Inquiry (03VMT) · US-TX-Houston · **Description**: · Summary · The Customer Experience Specialist - Inquiry (CXSI) will work with customers to earn and retain their loyalty by quickly and accurately addressing their inquir ...
-
Quoting Specialist with Industry Experience
2 weeks ago
Boro Park Mktg & Mfg Inc Houston, United States**Quoting Specialist with Industry Experience** · Boro Park is more than just a sheet metal fabrication company; we're dedicated leaders and forward-thinking individuals. Our mission is fueled by a client-first approach, aiming to meet and exceed expectations while fostering an e ...
-
Seasonal Customer Experience Specialist
1 week ago
The Peach Truck - Houston Houston, United StatesJoin The Peach Truck as a Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resolution, an ...
-
Employee Experience Specialist
1 week ago
County of Harris Texas Houston, United StatesHarris County Engineering Department is seeking a highly motivated candidate to join the team as an Employee Experience Specialist- Payroll. The organization's physical workspace, culture and technology are all important components of the employee ex Specialist, Experience, Emplo ...
-
Patient Experience Specialist
2 weeks ago
Houston Methodist Houston, United StatesAt Houston Methodist, the Patient Experience Specialist position is responsible for design, implementation, and evaluation of tools, products, processes/tactics to enhance the patient experience. Responsibilities for this position include, but are not limited to, rounding, report ...
-
Patient Experience Specialist
2 weeks ago
Houston Methodist Houston, United StatesOverview · At Houston Methodist, the Patient Experience Specialist position is responsible for design, implementation, and evaluation of tools, products, processes/tactics to enhance the patient experience. Responsibilities for this position include, but are not limited to, roun ...
-
patient experience specialist
2 weeks ago
Houston Methodist Houston, TX , USA, United StatesAt Houston Methodist, the Patient Experience Specialist position is responsible for design, implementation, and evaluation of tools, products, processes/tactics to enhance the patient experience. Responsibilities for this position include, but are not limited to, rounding, report ...
-
patient experience specialist
2 weeks ago
Houston Methodist Houston, TX , USA, United StatesAt Houston Methodist, the Patient Experience Specialist position is responsible for design, implementation, and evaluation of tools, products, processes/tactics to enhance the patient experience. Responsibilities for this position include, but are not limited to, rounding, report ...
-
patient experience specialist
2 weeks ago
Houston Methodist Houston, TX , USA, United StatesAt Houston Methodist, the Patient Experience Specialist position is responsible for design, implementation, and evaluation of tools, products, processes/tactics to enhance the patient experience. Responsibilities for this position include, but are not limited to, rounding, report ...
-
HTX Experience Specialist
1 week ago
Color Factory LLC Houston, United States Part timeJob Description · Job DescriptionTITLE: Experience Specialist · REPORTS TO: General Manager, Assistant General Manager, and onsite leadership · DIRECT REPORTS: N/A · COMPANY: Color Factory · WHO YOU ARE · A dedicated team player who values artistic concepts, has a strong sense of ...
-
Patient Experience Specialist
5 days ago
Houston Methodist Houston, United StatesAt Houston Methodist, the Patient Experience Specialist position is responsible for design, implementation, and evaluation of tools, products, processes/tactics to enhance the patient experience. Responsibilities for this position include, but are not limited to, rounding, report ...
-
patient experience specialist
2 weeks ago
Houston Methodist Houston, TX , USA, United StatesAt Houston Methodist, the Patient Experience Specialist position is responsible for design, implementation, and evaluation of tools, products, processes/tactics to enhance the patient experience. Responsibilities for this position include, but are not limited to, rounding, report ...
-
Customer Experience Specialist
2 weeks ago
Baylor Genetics Houston, United States** Customer Experience Specialist** · **Job Category****:** Client Support **Requisition Number****:** CUSTO001277 Showing 1 location **Job Details** · **Description** · Job Summary: · Under general supervision, you will provide daily customer support to all BG customers, pro ...
-
Employee Experience Specialist
1 week ago
Harris County Houston, United StatesHarris County Engineering Department is seeking a highly motivated candidate to join the team as an Employee Experience Specialist- Payroll.The organization's physical workspace, culture and technology are all important components of the employee experience. The employee experien ...
-
Patient Experience Specialist
3 weeks ago
Houston Methodist Houston, United StatesOverview · At Houston Methodist, the Patient Experience Specialist position is responsible for design, implementation, and evaluation of tools, products, processes/tactics to enhance the patient experience. Responsibilities for this position include, but are not limited to, roun ...
-
Employee Experience Specialist
1 week ago
Harris County Houston, United StatesHarris County Engineering Department is seeking a highly motivated candidate to join the team as an Employee Experience Specialist- Payroll. · The organization's physical workspace, culture and technology are all important components of the employee experience. The employee exper ...
-
Employee Experience Specialist
2 weeks ago
Roman Health Pharmacy LLC Houston, United StatesWe are a young, hypersonic transportation company focused on doing what people once thought was impossible. We are a tech haven for engineers with vision who want more than just a job. And we have a place for you if you want to be part of the People & Culture (P&C) team. We provi ...
-
Customer Experience Specialist
2 days ago
GoHealth Urgent Care Houston, United States· Position at GoHealth Urgent Care · At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. · The Customer E ...
-
Guest Experience Specialist
2 days ago
Tootsies Houston, United StatesEssential Job Responsibilities: · Greet and acknowledge all customers promptly to ensure a positive experience. · Constantly engage all arriving and waiting customers in conversation. · Offer to contact the customer's "regular or preferred" stylist if requested. · Ensure first-t ...
Customer Experience Specialist - Houston, United States - Balfour Beatty Campus Solutions
Description
Balfour Beatty Investments - North AmericaBalfour Beatty Investments - North America
Customer Experience Specialist
Balfour Beatty Investments - North America
Customer Experience Specialist
Sheppard AFB, TX 76311
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home.
We believe exceptional living experiences can only be created whenWe Care —about our residents, our partners, our communities and each other.
Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy and creativity.
Discretionary bonusesMedical and Dental Insurance 1st of the month following employment
Health, Flexible Spending and Dependent Care Accounts
401K plan with employer matching
Robust PTO to include, sick, floating holidays, vacation, and personal days
2 Volunteer Days per year
Company paid short-term and long- term disability, parental leave.
And more
About the role
A Customer Experience Specialist is integral to delivering exceptional living experiences, with responsibility for a wide variety of property marketing, sales, and customer engagement activities.
First impressions about our communities often start with our Customer Experience Specialists—the community ambassadors creating buzz and excitement about the property and the exceptional living experience we deliver.
In this customer experience and sales role you will be working with prospects, applicants, and current residents to assist finding the absolute best home for their unique needs and create exceptional living experience during their residency with robust engagement.
In addition, guiding them through the application, leasing, move-in, renewal, or move-out processes.You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck
What you'll be doing
Manage and respond to all community inquiries, in accordance to our Exceptional Living Policies
Deliver the highest level of resident experience and satisfaction through responsive, consistent, positive, and professional interactions.
Create Exceptional Living experiences during every customer and resident encounter.
Attract new prospects to become future residents, through outreach and advertising using our unique selling features. Manage and respond to all community inquiries.
Follow up with all qualified prospects, in accordance to our company Exceptional Living policy.
Responsible to renew residents at end of lease terms where required.
Monitor, communicate and manage the prospective resident waitlist, in accordance with company policy.
Inspect the property on a regular basis to identify any deficiencies or issues that need to be addressed.
Create memorable first impressions by preparing property for daily showings, including opening/closing model units and amenities.
Conduct pre-inspections on move-ins to ensure homes ready for occupancy, as well as move-out inspections using company software.
Create, coordinate, attend and assist with Lifeworks events and activities as required
Be knowledgeable of community lease agreement and community policies so you can assist with resident needs and inquiries.
Conduct Market Surveys to compare competition weaknesses and advantages.
Understand company software usage and policies.
Typical Physical Demands:
Regularly use hands to manipulate tools, controls, phones and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 20 lbs.
Typical Work Conditions:
Work is performed in an office. Employee frequently interacts directly with community management, facilities management, residents and other staff members during the workday.
Who we're looking for
High School diploma or GED required.
Minimum of one (1) year of customer service skills. Property Management or Hospitality experience preferred
Strong people management and leadership skills
Solid interpersonal, customer relations and communication skills
Experience in Microsoft Office – Outlook, Word Excel
Possession of a valid state issued Driver's License and safe driving record are required.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.
Accessibility:
If you need an accommodation as part of the employment process, please contact Human Resources at:
Phone:
Email:
Equal Opportunity Employer,
including people with disabilities and veterans.
If you want to view the "EEO is the Law" poster, please choose your language: English
– Spanish
– Arabic
– Spanish
– Chinese
If you want to view the "Pay Transparency" policy statement, please click the link: English
#J-18808-Ljbffr