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Guest Experience Specialist
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Customer Experience Specialist
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Customer Experience Specialist
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Experience Intake Specialist
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Customer Experience Specialist
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Customer Experience Specialist
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guest experience specialist
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Customer Experience Specialist
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Guest Experience Specialist
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Employee Experience Specialist
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Customer Experience Specialist
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V/o Guest Experience Specialist
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Employee Experience Specialist - Houston, United States - Harris County
Description
Harris County Engineering Department is seeking a highly motivated candidate to join the team as an Employee Experience Specialist- Payroll.
Job Duties/Responsibilities:
Including but not limited to calculating wages, deductions, and overtime accurately.
Ensuring compliance with local, state, and federal regulations.
Addressing payroll discrepancies and resolving payroll-related issues promptly.
Implementing and maintaining timekeeping software.
Monitoring employee attendance and time-off requests.
Generating reports and analyzing data to identify trends and improve efficiency.
Strive for operational excellence while keeping the employee at the center.
Assisting with recruitment and onboarding processes.
Conducting employee orientations and exit interviews.
Collaborate with cross-functional teams, such as Finance and IT, to streamline processes and enhance the overall employee experience.
Stay updated on relevant laws, regulations, and industry best practices related to payroll, timekeeping, and HR.
Answer employee inquiries and suggest new initiatives that support employee engagement and experience.
Harris County is an Equal Opportunity Employer
If you need special services or accommodations, please call or email
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Bachelor's degree from an accredited college or university in HR, accounting, business, communications, or project/event management-related fields
Experience:
4+ Years of experience as Employee Experience professional, Payroll and Timekeeping.
Knowledge, Skill & Abilities (KSAs):
Ability to handle highly sensitive and confidential information at all times.
Ability to self-start; assume ownership in setting goals.
Requires strong knowledge using Microsoft office-related software (Outlook, Word, Excel).
Utilize good time management skills and effectively prioritize and manage multiple tasks/initiatives.
Use good phone etiquette and effectively communicate with coworkers, vendors, general public, industry and/or governmental representatives.
Read/comprehend written materials, write/record legible notes and correctly complete required forms.
NOTE :
Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation
but
ONLY information stated on the application will be used for consideration. "See Resume"
will not be accepted for qualifications
.
Education:
Master's degree from an accredited college or university in HR, accounting, business, communications, or project/event management-related fields
Proficient with software programs including PeopleSoft, Microsoft Excel, PowerPoint, Word and Outlook.
Experience:
5+ Years of experience as Employee Experience professional, Payroll and Timekeeping.
Position Type
Regular / Full Time
Salary Information
N/A
Typical Hours of Work
Typical work hours are 40 Hr./week, with typical work hour starting from 8:00 AM and ending at 5:00 PM
Location
1111 Fannin St. Houston TX 77002
Physical Demands
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This position requires bending, stooping and lifting up to 25 lbs., frequent walking, standing, sitting, reaching, and ascending/descending stairs. Extensive use of a video display terminal (computer monitor). Occasional sorting, filing, shelving, and handling of documents, files, materials, and equipment.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.