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    Retail Supervisor - New Orleans, United States - Paradies Na

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    Description

    ** Retail Supervisor - Zone Manager MSY New Orleans**

    **Job Category****:** Supervisor (Hourly) **Requisition Number****:** RETAI008295 Showing 1 location **Job Details**

    **Description**

    **Position Description Summary:**

    Zone Managers at Paradies Lagardre are responsible for the daily execution of the companies Mission Statement, which includes providing First Class Service to every customer. Zone Managers perform training functions, direct execution of merchandising standards and provide overall Zone supervision within the shops. A Zone Manager is assigned specific leadership responsibilities within Zone(s), terminal(s), or other support areas. They provide assistance and support to the management team in achieving the goals in sales and service.

    **Duties and Responsibilities:**

    Exceed First Class Service standards and behavior with every customer, business partners and peers

    Perform all register/cash handling/ Loss Prevention functions in accordance with Standard Operating Procedures.

    Facilitate opening and closing procedures for all stores

    Direct the replenishment of merchandise/supplies, maintain stockroom organization and engage in receiving functions procedures

    Ensure store merchandising standards are consistently executed per the company guidelines

    Coordinate and monitor staffing levels to maximize sales and service potential

    Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events

    Direct, coach, and train Associates in their daily job assignments

    Represent and support the company by fostering strong business relationships within the airport community

    Contribute feedback on Associate reviews and provide input on Associate counseling

    **Position Qualifications:**

    High school diploma or equivalency required / Bachelors degree preferred

    Ability to work various shifts in a 7/365 day team oriented environment

    Ability to work anytime within the hours of operation (3am - 11pm) 7/365

    Excellent customer service skills and ability to communicate effectively using the English language

    Strong interpersonal/organizational skills with ability to motivate others

    Self-starter able to prioritize various tasks and adapt to unexpected situations simultaneously

    Proficiency required in reading, writing, mathematics, cash handling/ reporting

    Computer literacy and working knowledge of MS Office preferred

    Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirements

    Standing for long periods of time and the ability to work in environments with varying temperatures

    Ability to lift a minimum of 40 lbs., perform essential job functions such as standing, bending, reaching, climbing a ladder, and walking long distances

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**



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