Health Services Systems Software Analyst - Santa Rosa, United States - County of Sonoma (CA)

Description

Position Information

Join the Sonoma County Department of Health Services as a Health Services Systems Software Analyst, multiple positions are available

Starting salary up to $71.25/hour ($148,707/annually) and a competitive total compensation package*About the Position

The Health Services Systems Software Analyst (SSA) is within the Department of Health Services Information Technology unit and will provide software support to Program Managers within the department's divisions of Public Health, Behavioral Health, and Administration.

The SSA will also be responsible for:

• Designing schema for relational databases using principles and best practices in Management Information Systems (MIS), including setting up databases on the network, and recommending appropriate security profiles for system users
• Performing administrative tasks for relational databases, including developing access strategy, recommending storage structure, testing for system vulnerabilities, and implementing security protocols
• Developing extracts and reports from database systems and creating database queries
• Supporting users of Electronic Health Record (EHR) systems and other systems used within the department by identifying best use to support business needs, creating business requirements, functional specifications, design documents, and analyzing user-reported issues

The ideal candidate will possess:

• Proven experience in Enterprise application support, business analysis, project management, technical support, and customer service.
• Working knowledge of database systems including Microsoft SQL Server or similar databases, Visual Studio or other Integrated Development Environments (IDEs), reporting tools, and EHR systems
• Understanding of the latest trends in security issues affecting relational database systems in general, and Microsoft SQL Server in particular
• The ability to effectively communicate technical solutions to all levels of personnel

The Department of Health Services (DHS)

DHS is one of the County's largest and most complex departments.

DHS consists of the Administration, Behavioral Health, Public Health, and Homelessness Services Divisions and is driven by its mission to promote, protect, and ensure access to services that support the health, recovery, and well-being of all in Sonoma County.

These ideas are the basis for how DHS operates and delivers services:

• Excellence - Strive to create a culture of learning, innovation, and data-driven practices to guide internal operations, improve performance, and build staff expertise
• Collaboration - Engage and work collaboratively with partners, communities, and staff to maximize its impact across the County
• Equity - Work to reduce disparities and ensure fairness, compassion, and social justice

For more information regarding the department, its programs, services, and partnerships, visit the DHS website.

What We Offer

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities.

You can also look forward to flexible work arrangements and excellent benefits* including:

• Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment
• Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
• Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
• Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities
• Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits
• Retirement - A pension fully integrated with Social Security
• Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
• Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education
• Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory.

This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list.

Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service Title for this position is Systems Software Analyst.

APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.

Minimum Qualifications

Education:
Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed.

Normally, graduation from a four year college or university with major coursework in computer science, information systems, or a closely related field would provide this opportunity.

Experience:
Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities listed.

Normally, three years of technical professional experience involving systems analysis, programming, systems engineering, or similar field in a multi-platform information systems environment including experience installing and maintaining systems software and working with database structures.

Additional, highly relevant professional level experience may be substituted for the required education.

License:

Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.

Knowledge, Skills, and Abilities

Considerable knowledge and understanding of:

operating systems and software products; database principles and design; data collection and classification procedures; database and systems problem identification, tracking, resolution, and vendor support; structured coding and analysis; application development products; specific programming techniques and languages; mainframe, mid-size, and client-server network systems capabilities and operations; methods and techniques of troubleshooting hardware, software and inter-connectivity problems; principles of data security; methods and techniques of providing support to staff and end users.

Working knowledge and understanding of:

local and wide area network design, management, and operation; the inter-relationship of mainframe, PC, LAN, Network and telecommunications systems including hardware components, software applications, operating systems, and documentation; principles, methods, and techniques of systems analysis.

Ability to:

plan, design, upgrade, install, and tune systems software; create systems specifications; provide technical support related to systems software; write and modify instructions, procedures, manuals, documentation; analyze systems problems, develop effective solutions, and prepare cost estimates; work cooperatively and effectively with staff, customers, and vendors; perform a variety of tasks in a consistent and accurate manner; analyze and evaluate information, problems, and situations and develop an effective course of action; prepare clear, concise and accurate oral and written reports.

Selection Procedure & Some Helpful Tips When Applying

• Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
• You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
• You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
• Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.

Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination:

An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position.

Each applicant will be evaluated based on the following criteria:

• Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination.

Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

ADDITIONAL INFORMATION
A background investigation is required prior to employment.

Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation.

Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position.

If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter.

You may also review the Job Classification Screening Schedule to determine the requirements for this position.


HOW TO APPLY

Applications are accepted online at Paper applications may be submitted by person, fax , email, or through the mail.

All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement.

Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging.

We are committed to having a diverse workforce that is representative of the communities we serve.

The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst:

BH

HR Technician:

RR