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    Employee Relations Specialist - St Louis, United States - American Dental Partners

    American Dental Partners
    American Dental Partners St Louis, United States

    1 day ago

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    Description

    Position Summary:

    • Join our growing Human Resources team where you will play a critical role supporting the department activities, specifically with workforce investigations.
    • Our ideal fit will be meticulous with details, strive for efficiency and process improvements, and committed to excellent customer service.
    • This individual will also support key initiatives and goals of the department.
    • To give you an idea of team structure, this position will work on a team with other Employee Relations Specialists, reporting to the Employee Relations Manager.

    Overview of Duties and Responsibilities:

    • Assist Employee Relations Department with a wide variety of employee relations matters, with a focus area of Workforce Investigations
    • Promptly conduct thorough and objective investigations of alleged policy violations, misconduct, conflicts of interest, and other work-related issues
    • Conduct impartial, fact-based interviews with managers and employees in a timely manner
    • Prepare written investigative reports and documentation, including interview notes and summary of findings
    • Collaborate with HR leadership and Legal department to ensure investigations are conducted in accordance with company policies and legal requirements
    • Develop and maintain confidential procedures for the handling and processing of complaints and allegations
    • Create insights from data to inform process and improvements as they relate to workforce investigations
    • Advise/counsel employees at all levels to resolve conflict and provide advice on the proper procedure/process in handling personnel matters
    • Assist managers with performance management including coaching and counseling, training, disciplinary actions, and terminations
    • Occasional administrative work as necessary to support the activities of the department
    • Special Projects as assigned by Employee Relations Manager and Director Employee Relations
    • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

    Minimum Requirements:

    • Completion of one of the following: 3+ years of legal or human resource experience OR associate's degree and not less than one year of in-house experience as a human resource representative OR bachelor's degree
    • Excellent customer service skills
    • Practical knowledge of human resource concepts
    • Strong computer skills, including experience with Microsoft Word and Outlook
    • Strong organizational skills, accuracy, and attention to detail
    • Ability to answer telephone calls and communicate information to callers
    • Ability to work well under pressure and prioritize multiple tasks
    • Strong verbal and written communication skills
    • High level of confidentiality, maturity, personal initiative, and sound judgment

    Desirable Qualifications:

    • Human resource experience
    • Knowledge of Local, State and Federal laws and regulations relating to employment issues
    • Experience working with matter management system and human capital management systems

    Physical Requirements:

    • Ability to perform essential duties satisfactorily with or without reasonable accommodation Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
    • Prolonged periods sitting at a desk and working on a computer
    • Must be able to lift up to 15 pounds at times

    We put our people first at Heartland Dental, and that shows in our generous benefits package. Company retains the sole discretion to change the duties of the position at any time. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

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