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    Account Executive/ Account Advocate - Virginia Beach, VA, United States - Intrepid USA

    Intrepid USA
    Intrepid USA Virginia Beach, VA, United States

    3 weeks ago

    Intrepid USA background
    Full time
    Description

    We are a top 10 national home healthcare company with an overall 50 year history of excellence driving our future vision forward.

    We are putting a dent in the homecare universe through our commitment to providing affordable, personalized, patient and family centered medical home healthcare, home hospice, private duty homecare and independent living support services delivered in a concierge style, on-demand to create an exceptional patient experience.

    Our clinical teams are at the top and our CEO is at the bottom supporting our organization
    Our Care Centers are not franchises. We have a National Support Center helping our Care Center leaders manage and drive their local "family business" style of operations, clinical and patient experience
    Our teams manage their local Care Centers where they are embedded in the fabric of the communities they serve
    Industry leading online training system and modules for continuing education thru Intrepid University
    Clinician centric WellSky EHR to improve clinical documentation quality and patient care
    Competitive pay with healthcare, dental, vision, pharmacy, Flexible Spending Account, Dependent Care Account benefits with affordable premiums for Full-time team members
    Supportive time away through PTO time and company paid holidays for Full-time team members
    6 telemedicine access, health education library and health cost estimator for Full-time team members.

    Company paid Life Insurance up to $50K and AD&D insurance with the option of additional affordable voluntary life and AD&D available for Full-time team members.

    Short and long term disability insurance available at affordable rates for Full-time team members.
    Talent science that improves the quality of our talent acquisition, recruiting process and team members

    The Patient Advocate will develop relationships with community referral base and potential referral sources to meet targeted financial objectives and annual budget.

    Complete a market analysis to use in developing and implementing marketing plans. Collaborate with the Administrator and Regional Director of Sales to develop monthly sales plan that will assist in maintaining current client base and identifying potential referral sources
    Develop and implement sales plans that are consistent with market analysis and reflect current potential referral sources
    Maintain a weekly call plan of targeted referral sources and manage time and resources to complete the plan
    Provide ongoing recommended enhancements to current services and development of new service/niche offerings
    Develop and maintain Physician, Hospital and Assisted Living Facilities profiles including background, contact history, objectives, referral trends etc.
    Maintain open communication with the Administrator and Regional Director of Sales towards goals and challenges in the industry
    Act as a liaison between referral sources and agency staff to resolve service problems and maintain positive relations
    Participate in Weekly Sales/Operations meeting with Administrator and agency staff to discuss sales activity, potential problems and new opportunities
    Build relationships through networking with colleagues, clients and community organizations
    Promote Services through conventions, trade shows, public relations etc.
    Passion and commitment to clinical excellence, quality and integrity
    Outstanding business skills possessing superb leadership, strategic planning, and operations oversight
    Commitment to clinical documentation excellence and quality along with ability to educate and inspire others
    Experience with CRM and EHR systems
    Proficiency with federal, state and governing agency regulations for homecare and hospice
    Proven background providing clinical education and training to both clinical and non-clinical teams
    Knowledge and comfort level working with technology and enterprise wide support systems and tools
    Understanding and knowledge of statistical methods, Lean Six Sigma in Healthcare and TQM methods
    Successful management of a heavy volume of work, changing priorities as needed
    Excellent project management, program development and management skills
    Appropriate judgment and critical thinking in decisions that requiring consideration of regulatory compliance, customer service, patient welfare and company interests
    Outstanding presentation, writing and communication skills
    Strong ability to be the public face of the organization, and serve as an advocate for Home Healthcare, Home Hospice and other service lines
    Creative thinker who embraces thought leadership
    Bachelor's Degree in Marketing, Business, a health-related science (e.g., nursing, pharmacy) or the equivalent.
    Two (2) years' of progress growth experience in sales and/or healthcare marketing, preferably in Hospice

    SALES
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