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    Staffing Supervisor - Minneapolis, United States - Home Health Care

    Home Health Care
    Home Health Care Minneapolis, United States

    1 week ago

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    Description
    Job Description
    Staffing Supervisor

    Home Health Care, Inc.

    Salary: $24 - $27 DoE

    Full Time Golden Valley, MN

    Position Overview:

    We are seeking a highly organized and compassionate Staffing Supervisor to join our team here in Golden Valley. As a critical member of our team, you will play a pivotal role in ensuring the smooth and efficient delivery of care to our clients. The ideal candidate possesses exceptional communication skills, an ability to multitask in a fast-paced environment, and a genuine passion for providing high-quality care to individuals in need. As the Staffing Supervisor, you will be responsible for coordinating schedules, managing caregiver assignments, and maintaining strong relationships with both clients and caregivers.

    Responsibilities:

    Schedule Coordination:
    • Create and manage client and caregiver schedules, ensuring optimal care coverage and continuity.
    • Work closely with clients and their families to determine care needs and preferences.
    • Collaborate with the Care Manager and Nursing staff to develop personalized care plans for clients.
    • Handle schedule changes, last-minute requests, and emergencies promptly and effectively.
    Caregiver Management:
    • Conduct regular performance evaluations for caregivers and provide constructive feedback.
    • Maintain accurate and up-to-date records of caregiver certifications, training, and availability.
    • Foster a positive and supportive work environment for caregivers, addressing their concerns and providing necessary support.
    Client Relations:
    • Establish and maintain strong relationships with clients and their families, demonstrating empathy and understanding.
    • Conduct periodic check-ins with clients to assess satisfaction with services and address any issues.
    • Act as the primary point of contact for client inquiries, concerns, and service requests.
    Documentation and Reporting:
    • Maintain comprehensive and organized records of clients and caregiver information, schedules, and changes.
    • Prepare reports on caregiver availability, hours worked, and client satisfaction as required.
    Quality Assurance:
    • Monitor the delivery of care to ensure it aligns with agency standards and client expectations.
    • Participate in quality assurance initiatives, identifying areas for improvement and implementing necessary changes.
    Team Collaboration:
    • Collaborate with the administrative team, including Care Managers and HR, to ensure smooth operations.
    • Communicate effectively with all staff members to facilitate seamless care transitions.
    Requirements:
    • High school diploma or equivalent (Bachelor's degree preferred).
    • Proven experience in scheduling, preferably in a healthcare or home care setting.
    • Excellent organizational and time-management skills.
    • Strong interpersonal and communication skills, both written and verbal.
    • Ability to handle stressful situations and solve problems effectively.
    • Proficient computer skills, including experience with scheduling software and Microsoft Office.
    • Empathy and compassion for individuals requiring home care services.
    • Knowledge of state and federal regulations pertaining to home care services is a plus.
    • Must be able to work on-site and occasionally flexible hours based on client needs.
    About Home Health Care, Inc.:

    At Home Health Care, Inc., we employ self-driven individuals who are passionate about providing quality health care like nursing, therapy, and home health aide services to residents of 21 Minnesota counties. With over 25 years as a locally-owned Medicare-certified home health agency, we have grown into a family of services, continuing to find new ways to bring the best care to wherever our clients call home. Joining our team as a Scheduling Supervisor offers an exciting opportunity to make a meaningful impact on the lives of our clients and caregivers. If you are dedicated, detail-oriented, and passionate about delivering exceptional care, we invite you to apply for this rewarding position.

    Applicable MOC Codes:
    Military Occupational Classification that relates to this role may include: 16GX, 46NXD, 41A, 01, 1955, 3985. All Active Duty, Reservists, Guard Members and Veterans are encouraged to apply
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