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Qualification for Customer Service Representative
Found in: Orion Innovations US - 5 days ago
Aurora Solutions Winfield, IL, United States Freelance**Qualification for Customer Service Representative (m/f/d) - future locations in Minden, Bielefeld, and Paderborn** · You can start your new future on August 7, 2023. In approximately five months, you will learn the theoretical foundations of the profession **on-site in Minden** ...
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Customer Service Representative
Found in: Orion Innovations US - 5 days ago
Cascade Enterprises Plano, IL, United States FreelanceAs a joint venture between Deutsche Bank and ManpowerGroup, we have been successfully filling vacancies in the banking, finance, and insurance industry since 1998. We create connections and are well-connected within this specialized industry. Benefit from our network We support y ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 4 days ago
Merchants Metals Elgin, United StatesJob Type · Full-time · Description · No Nights, No Weekends · Position Summary: · The Inside Sales Representative is responsible for providing customer interface and provides a variety of services, solutions, support, and information in a manner that builds trust, confidence, ...
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customer service representative
Found in: Lensa US 4 C2 - 16 hours ago
Family Dollar Elgin, United StatesFamily Dollar - 9 CLOCKTOWER PLAZA [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ca ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 2 days ago
TEKsystems Elgin, United States OTHERDescription: · Ensure customer satisfaction by maintaining a positive, empathetic, and professional attitude toward customers always. · Interacts with customers via telephone, email, online chat, to provide support and information on products or services. · Responding promptly to ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 6 days ago
Brightwork Elgin, United States**Customer Service Representative Jobs & Vacancies** · Posted January 25th, 2022 by · Elgin · 9.32 per hour · Brightwork are excited to be recruiting for Seasonal Tour Guides to join Glen Moray Distillery, a prestigious and world-renowned visitor centre in Moray for their upc ...
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Customer Service Representative
Found in: ZipRecruiter Test10S US C2 - 2 days ago
Hopkins Ford Elgin, United StatesJob Description · Job DescriptionJob Summary: As a Customer Service Representative, your responsibilities include answering phone calls, texts, online chats, and emails from customers interested in buying a vehicle at your car dealership. In many positions, you are the first poin ...
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Customer Service Representative
Found in: Appcast US C2 - 14 hours ago
Caldic North America Elgin, United StatesPosition function: Reporting to the Supply Chain Supervisor the individual will be responsible to receive and process customer orders, inquiries, concerns to provide outstanding client service and satisfaction. · Scope: This position provides a full spectrum, on-going day-to-day ...
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Customer Service Representative
Found in: ZipRecruiter Test10S US C2 - 11 hours ago
Chantal -Farmers Insurance Agency Elgin, United StatesJob Description · Job DescriptionIMMEDIATE OPENING · Our Customer Service Representatives will be responsible for providing customer service to our current clients. Processing policy change requests, maintaining knowledge of our products, and answering any questions our clients m ...
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Customer Service Representative
Found in: ClickTrader US C2 - 1 day ago
TEKsystems Elgin, United States OTHERDescription: · -Handling inbound calls and correspondence efficiently and professionally (900 calls a week split between 14 reps.) · -Accurate and detail-oriented order entry · -Resolve customer needs and provide answers to questions in a timely manner · -Effective time managemen ...
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Customer Service Representative
Found in: Ziprecruiter Test15 US C2 - 1 day ago
TEKsystems Elgin, United StatesJob Description · Job DescriptionDescription: · Ensure customer satisfaction by maintaining a positive, empathetic, and professional attitude toward customers always. · Interacts with customers via telephone, email, online chat, to provide support and information on products or s ...
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Customer Service Representative
Found in: ClickTrader US C2 - 1 day ago
TEKsystems Elgin, United States OTHERDescription: · -Handling inbound calls and correspondence efficiently and professionally (900 calls a week split between 14 reps.) · -Accurate and detail-oriented order entry · -Resolve customer needs and provide answers to questions in a timely manner · -Effective time managemen ...
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Customer Service Representative
Found in: Careerbuilder One Red US C2 - 2 days ago
TEKsystems Elgin, United StatesDescription: · -Handling inbound calls and correspondence efficiently and professionally (900 calls a week split between 14 reps.) · -Accurate and detail-oriented order entry · -Resolve customer needs and provide answers to questions in a timely manner · -Effective time managemen ...
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Customer Service Representative
Found in: Talent US C2 - 2 days ago
John Sutton - State Farm Agent Elgin, United States Full time· Are you passionate about delivering exceptional customer service and making a positive impact? State Farm is excited to present an outstanding career opportunity as a Customer Service Representative (CSR) on John Sutton's team. We believe that John Sutton's team is the perfect ...
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Customer Service Representative
Found in: Ziprecruiter Test15 US C2 - 2 days ago
TEKsystems Elgin, United StatesJob Description · Job DescriptionDescription: · -Handling inbound calls and correspondence efficiently and professionally (900 calls a week split between 14 reps.) · -Accurate and detail-oriented order entry · -Resolve customer needs and provide answers to questions in a timely m ...
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Customer Service Representative
Found in: Ziprecruiter Test15 US C2 - 2 days ago
TEKsystems Elgin, United StatesJob Description · Job DescriptionDescription: · -Handling inbound calls and correspondence efficiently and professionally (900 calls a week split between 14 reps.) -Accurate and detail-oriented order entry -Resolve customer needs and provide answers to questions in a timely manne ...
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Service BDC Representative
Found in: ZipRecruiter Test10S US C2 - 2 days ago
Hopkins Ford Elgin, United StatesJob Description · Job DescriptionJob Summary: The Service BDC Representative will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of conta ...
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Customer Service Representative for the Area
Found in: Orion Innovations US - 5 days ago
Nexus Innovations Aurora, IL, United States FreelanceThe **Mobene Group** is a leading German trading company for heating oil, fuels, lubricants, natural gas, and electricity, with its subsidiaries. With approximately 500 employees at nearly 30 locations nationwide, we serve around 15,000 commercial and government consumers, as wel ...
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Telephone Customer Service Representative
Found in: Orion Innovations US - 5 days ago
Oceanic Ventures Stone Park, IL, United States FreelanceAre you looking for a position where not only your skills are welcome, but also you as a person? · Together with our clients (a dynamic and future-oriented company in the customer service sector), we are filling an exciting position in Offenburg, Schutterwald, St. Ingbert, and Ha ...
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Customer Service Representative Service Center Inbound
Found in: Orion Innovations US - 5 days ago
Aurora Solutions Hillside, IL, United States Freelance**We are looking for Customer Service Representatives (m/f/d) in Telecommunications (preferably career changers) in Hillside, IL:** · **We offer:** · - Hourly wage starting at 16 € + allowances according to collective agreement · - Christmas and vacation bonuses · - Tailored trai ...
Dispatch & Customer Service Representative - South Elgin, United States - Ozinga
Description
Overview:
Summary: Located in ELgin, IL, the
Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete fromplant locations to job sites according to customer requests and expectations while using the most efficient and cost-effective processes possible. This position involves computerized dispatching of company trucks and tendering of loads to outside trucking companies.
Principal Duties and Responsibilities:
Customer Service:
Receives customer order from order taker or telephone call Effectively communicates with customer for information to determine proper quantity, mix, delivery time and job site location for each order.
Also makes note of any special or unusual customer requests Suggests value-added products to customers to enhance product performance based on the nature of the customers job Enters the customer order timely, accurately, and completely into the dispatch system Advises customer of any potential issues/concerns regarding product order such as load limits, scheduling conflicts, vehicle weight limitations, etc.
Dispatching:
Schedules mixer trucks to ensure maximum utilization and efficiency while meeting the needs and expectations of customers Generates accurate and complete delivery tickets to the plant manager in a timely manner Communicates with mixer drivers, plant managers, production managers and operations manager on a frequent and regular basis to avoid or address issues, concerns, or problems Monitors mixer truck status on a constant basis to ensure customer satisfaction and maximum equipment and labor utilization Works closely with operations to ensure drivers are in compliance with local, state and federal DOT guidelines and regulations Works closely with remote dispatch offices to move equipment and people to meet customer demands.
Attends sales meetings to get/give information regarding scheduling of plants and equipment to meet customer needs Adjusts dispatch schedule as needed to reflect current and accurate information Communicates with plant manager daily to advise of mixer driver start and finish times Global Responsibilities:Regular attendance and physical presence at the office or jobsite is an essential function of this position, this would not apply if specifically hired to work remotely This job may require additional duties not listed above and the employee may be asked to perform those duties to meet business needs
Qualifications: Education/Specialized Knowledge/
Professional Certifications:
High School Diploma or equivalent required Knowledge of geographic area where dispatching is strongly preferred Experience: Minimum three years of work experience required with construction or concrete industry experience preferred Experience working with personal computer Skills/Abilities: Demonstrated ability to work with basic mathematics to include addition, subtraction, multiplication, and division (including fractions)
Must be able to read, write, speak, and understand English Ability to read and interpret maps and directions Effective oral and written communication skills Ability to handle multiple competing tasks Ability to work independently and with minimal supervision
Working Conditions: Professional environment within a climate-controlled office environment Extended eye exposure to CRT screen Long hours may be required as business deems necessary Possible early morning start times according to the season or weather demands Customer contact may result in stressful situations
Physical Requirements:
Extensive radio and phone communication Extended periods of sitting in chair, occasional standing, bending, kneeling, stooping, reaching, grabbing, and pulling Frequent use of fingers, wrists, and hands to enter data using a keyboard Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Ozinga is an Equal Opportunity Employer.We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.
