- Effectively evaluate, coach and develop service personnel, included but not limited to: assigned territory route personnel & Territory Managers (TMs)
- Sets clear expectations for customer service and leads by example
- Manages day to day activities of Customer Service Program(s) for Service Department
- Ensure compliance with customer visitation program: Personal visits & Territory Manager visits each quarter to evaluate execution of S.
- Ensure service requests are responded to and resolved in a timely manner
- Coordinate collections for accounts receivable with their assigned routes & TMs
- Ensures compliance with route performance meetings (RPMs): personal RPMs with assigned routes & TMs RPMs with their routes once per week to review trend performance, coach, and identify opportunities for improvement.
- Proactively follow up on accounts in jeopardy and resolve service concerns expeditiously
- Negotiate and secure renewal agreements with existing customers that protect pricing and profitability
- Recruit, select and hire route sales employees
- Analyze reports and initiate proper corrective actions for unacceptable trends
- Collaborate and coordinate Together in
- Growth (TIG) opportunity and TIG days between Sales Manager, Account Executives, Territory Managers and Route Sales Representatives
- Coordinate and direct assistance in the new account installations as directed by General Manager
- Complete one on one meeting with each Territory Manager once per week to review trend performance, coach and identify opportunities for improvement.
- Deliver and participate in training to ensure customer retention and service goals are met
- Conduct performance evaluations for Territory Managers providing specific and detailed feedback on their management and leadership skills and the attainment of their respective goals and objectives.
- Ensure Territory Managers protect and manage merchandise control processes
- Promote and sustain a safety culture
- Investigates and reports on all accidents or incidents, within 24 hours of notification
- Maintain high moral character and business ethics that coincide with Aramark Corporate Standards for business conduct
- Directly resolve or elicit expertise of company staff personnel in resolution of all matters pertaining to the profitable, safe, and efficient operation of the Market Center.
- Maintain compliance with all federal, state and local laws and regulations that affect Market Center.
- Considerable knowledge of financial information relating to profit and loss sales and capital expenses.
- Demonstrated ability to successfully interface with a variety of organizational functions to get the job done.
- Considerable negotiation skills.
- Computer proficiency.
- Exposure to sales function preferred.
- Strong operations management background.
- Considerable skills in management, human relations, and communication.
- Majority of time will be driving your own vehicle to call on customers and supervise employees in the assigned service territory.
- Customer visitations may require walking, climbing stairs, pushing/pulling carts, exposure to weather conditions.
- Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance.
- Time will also be spent in a company office environment; with exposure at the loading dock, production and warehouse areas, exposure to vehicles for loading/unloading, and exposure to vehicle maintenance.
- Bachelor's degree in related field or equivalent experience.
- Production management and customer service experience.
- Profit and loss responsibility.
- Significant customer interface and service responsibilities.
- Production planning, maintenance, or warehouse operations preferred.
- Driver's license
- Automobile insurance on personal vehicle
-
Senior Territory Manager
3 weeks ago
VESTIS Chattanooga, United StatesDescription · Overview: · The Sr. Territory Manager has responsibility of an assigned service territory with direct supervision of a minimum of five (5) routes. Responsible for Territory and Market Center (MC) service results, including but not limited to, customer retention, g ...
-
Territory Sales Manager
3 weeks ago
e-Dealer Chattanooga, United States**Territory Sales Manager - Chattanooga** · Sales Chattanooga, Tennessee Minimum Experience **Manager/Supervisor** EBlock is a rapidly growing technology company in the automotive space. We are an engaged and energetic team of technology, automotive and sales professionals and w ...
-
Territory Sales Manager
4 days ago
e-Dealer Chattanooga, United States**Territory Sales Manager - Chattanooga** · Sales · Chattanooga, Tennessee · Minimum Experience · **Manager/Supervisor** · EBlock is a rapidly growing technology company in the automotive space. We are an engaged and energetic team of technology, automotive and sales professi ...
-
Senior Territory Manager
3 weeks ago
Aramark Uniform Services Chattanooga, United StatesOverview:The Sr. Territory Manager has responsibility of an assigned service territory with direct supervision of a minimum of five (5) routes.Responsible for Territory and Market Center (MC) service results, including but not limited to, customer retention, growth of the busines ...
-
Senior Territory Manager
2 weeks ago
Aramark Uniform Services Chattanooga, United StatesOverview: · The Sr. Territory Manager has responsibility of an assigned service territory with direct supervision of a minimum of five (5) routes.Responsible for Territory and Market Center (MC) service results, including but not limited to, customer retention, growth of the bus ...
-
Senior Territory Manager
3 weeks ago
VESTIS Chattanooga, United StatesThe Sr. Territory Manager has responsibility of an assigned service territory with direct supervision of a minimum of five (5) routes. Responsible for Territory and Market Center (MC) service results, including but not limited to, customer retention, growth of the business, loss ...
-
Territory Sales Manager
3 weeks ago
Swedish Match Chattanooga, United StatesSwedish Match North America LLC, develops, manufactures, and sells quality products with market-leading brands such as ZYN nicotine pouches and other smokeless tobacco products. Our vision is " A world without cigarettes ," and our mission is to provide adult consumers with alter ...
-
Territory Account Manager
1 week ago
EquipmentShare Chattanooga, United StatesEquipmentShare is Hiring a Territory Account Manager · EquipmentShare is searching for a Territory Account Manager for our Core Solutions rental location in Chattanooga, TN to be responsible for expanding our existing customer base by building relationships with contractors and ...
-
Territory Sales Manager
3 weeks ago
Page Mechanical Group Inc Chattanooga, United StatesBUILT TO CONNECT · At Astec, we believe in the power of connection and the importance of building long-lasting relationships with our employees, customers and the communities we call home. With a team more than 4,000 strong, our employees are our #1 advantage. We invest in skill ...
-
Territory Sales Manager
3 weeks ago
UPG Enterprises Chattanooga, United StatesHere at UPG, our motto is "Stronger Together" Our success continues to be driven from within, starting with our dedicated employees who operate with a sense of urgency, commitment to customers and flexibility to do what is right.Founded in 2014, UPG Enterprises, LLC is a high gro ...
-
Territory Sales Manager
3 weeks ago
Top candidate search group Chattanooga, United StatesTitle: Territory Sales Manager - Diabetes medical device · Territory: Chattanooga and surrounding · Company: Medical device manufacturer improving peoples lives with diabetes by offering them cutting edge technology-based solutions They specialize in a best-in-class diabetes de ...
-
Territory Manager, Parts
3 weeks ago
Page Mechanical Group Inc Chattanooga, United StatesAt Astec- Manufacturers Rd, formerly known as Roadtec, our mission is to design, build, and capitalize on the most innovative solutions and products for the industries and customers we serve globally. Our employees thrive in a safe and team-oriented work environment where they ar ...
-
Territory Sales Manager
2 weeks ago
UPG Enterprises Chattanooga, United StatesHere at UPG, our motto is "Stronger Together" Our success continues to be driven from within, starting with our dedicated employees who operate with a sense of urgency, commitment to customers and flexibility to do what is right.Founded in 2014, UPG Enterprises, LLC is a high gro ...
-
Territory Sales Manager
3 weeks ago
Top candidate search group Chattanooga, United StatesTitle: · Territory Sales Manager - Diabetes medical device · Territory: · Chattanooga and surrounding · Company: · Medical device manufacturer improving peoples lives with diabetes by offering them cutting edge technology-based solutions They specialize in a best-in-class di ...
-
Territory Business Manager
1 week ago
UroGen Chattanooga, United StatesJob Description · Job DescriptionSalary: 160K to 170K Annual · Job Summary · The Territory Business Manager will be responsible for all sales activities and execution of marketing strategies within their defined geography. Their focus will be on key urology accounts and relevant ...
-
Territory Sales Manager
3 days ago
Swedish Match AB Chattanooga, United StatesSwedish Match North America LLC, develops, manufactures, and sells quality products with market-leading brands such as ZYN nicotine pouches and other smokeless tobacco products. Our vision is "A world without cigarettes," and our mission is to provide adult consumers with alterna ...
-
Territory Manager
3 weeks ago
Painters Supply & Equipment Ringgold, United StatesTERRITORY MANAGER- AUTOMOTIVE · Why Work for Painters Supply & Equipment? Position offers a competitive base pay, commission program, and Motus vehicle reimbursement program. · Weekends off · Weekday schedule 8am-5pm · 401(k) program with company match · Generous benefits pac ...
-
Territory Manager
3 weeks ago
Painters Supply & Equipment Ringgold, United StatesTERRITORY MANAGER- AUTOMOTIVEWhy Work for Painters Supply & Equipment?Position offers a competitive base pay, commission program, and Motus vehicle reimbursement program.Weekends offWeekday schedule 8am-5pm401(k) program with company matchGenerous benefits package for full time e ...
-
Territory Manager
3 weeks ago
Mannington Mills Dalton, United StatesPhenix Flooring is a wholly owned subsidiary of Mannington, one of the world's leading manufacturers of fine flooring, Mannington Mills, Inc., is based in Salem, New Jersey (USA). The company manufactures and markets residential and commercial carpet, sheet vinyl, luxury vinyl, l ...
-
Outside Sales Representative
2 weeks ago
Alleviation Enterprise LLC Chattanooga, United StatesOur company's unwavering commitment has been to not only elevate the experience of clients but also to cultivate personal and professional growth amongst our team members. We've seen double-digit new sales growth each year; and as we continue to expand into fresh local markets, w ...
Senior Territory Manager - Chattanooga, United States - VESTIS
Description
Overview:
The Sr. Territory Manager has responsibility of an assigned service territory with direct supervision of a minimum of five (5) routes.
Responsible for Territory and Market Center (MC) service results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, Aramark direct sales, customer satisfaction, route sales and credits.
60% of the time managing and executing processes for assigned Territory & Route Performance40% of time spent managing, coaching, and developing Territory Manager's and overall Service Performance
Responsibilities/Essential Functions:
Knowledge/Skills/Abilities:
Working Environment/Safety Requirements:
Experience/Qualifications:
License Requirements/Certifications:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)
