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    Associate Patient Care Coordinator - GEORGETOWN, United States - Optum

    Optum background
    Description
    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

    The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

    Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

    Come make an impact on the communities we serve as you help us advance health equity on a global scale.

    Join us to start Caring. Connecting. Growing together.

    The Associate Patient Care Coordinator is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.


    Schedule:
    Monday to Friday from 8:00am to 5:00pm CST

    Location:
    Rosewood Clinic Rosewood Ave, Austin, TX

    Primary Responsibilities:
    Greets patients as they arrive and manages wait time
    Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents
    Collects co-payments, co-insurance, and deductibles and issues receipts
    Manages cashier box and daily deposits according to company policies
    Processes walk-in patients and visitors
    Answers phones and schedules appointments
    Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
    Manages medical records (maintains, files/scans, prepares for schedule)
    Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
    Establish and maintain effective working relationships with patients, employees, and the public
    Performs all other related duties as assigned


    What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.


    Some of our offerings include:
    Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
    Medical Plan options along with participation in a Health Spending Account or a Health Saving account
    Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
    401(k) Savings Plan, Employee Stock Purchase Plan
    Education Reimbursement
    Employee Discounts
    Employee Assistance Program
    Employee Referral Bonus Program
    Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

    More information can be downloaded at:
    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in

    Required Qualifications:
    High School Diploma/GED (or higher)
    1+ years of experience with Medical office procedures and medical terminology
    1+ years of customer service experience with strong communication skills both in person and via phone


    Preferred Qualifications:
    1+ year of related medical office work experience, including data entry
    ICD 10 and CPT coding experience
    Prior experience with EMR computer applications


    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

    We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life.

    Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

    We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.


    Diversity creates a healthier atmosphere:

    UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

    #RPO, #Red


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