Customer Service Representative - Chicago, United States - Jim Tom - State Farm Agent

Jim Tom - State Farm Agent

Verified Company

Chicago, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

State Farm Insurance Agency is hiring a Customer Service Representative/Agent Team Member to provide our insurance customers service and sales support for our personal/commercial insurance products.

BENEFITS:

Base comp (doe)
Bonus based on production
Professional office work environment
Growth potential/opportunities for advancement within my agency
M-F 95 schedule (no evenings or weekends)
Profit Sharing Plan
Paid time off
Health prem allowance
Training & development

DUTIES:

Use an insurance customerfocused, needsbased review process to educate insurance customers about insurance options.
Understanding and offering recommended additional insurance coverages to existing and new customers
Quote insurance proposals for lines of insurance products and find a way to close the sale.
Answer calls from customers promptly and provide a high level of service.
Review accounts during all communication to maximize discounts and address all gaps in coverages
Confirms insurance policies for accuracy in a timely fashion.
Performs timely followup and resolution related to potential insurance cancellations
Completes all insurance items accurately and timely.

QUALFICATIONS:

Property and Casualty and Life and Health Insurance Licenses preferred or able to obtain asap
Sales and Customer Service experience in the insurance industry.
Ability to market insurance products and insurance services based on customer needs
Ability to set priorities and manage workflow to ensure efficient, timely and accurate processing of insurance transactions and other responsibilities.
Proactive in problem solving
Strong Communication skills both with Customers and Coworkers

This opportunity is with an independent State Farm Agent., not State Farm Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

keywords:
Insurance, Insurance Producer, Insurance Sales, Insurance Customer Service Representative, Insurance Agent, State Farm, State Farm Insurance, State Farm Agency, State Farm Agent,, Agent Team Member, State Farm Customer Service Representative - CSR, Sales, Sales representative, Property and Casualty License, Property & Casualty License, Life Insurance License, Health Insurance License, Life and Health License