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Fresno

    Family Specialist II - Fresno, United States - Pacific Clinics

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    Description
    Hiring opportunities for Both ACT AND Bright Beginning's program

    Who We Are

    Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports.

    Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

    What We Offer


    • Salary Range $21.39 to $24.08 Actual offers will be determined by the candidate's creditable years of experience in conjunction with internal equity considerations and based on the organization's current compensation practices
    • We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more
    • Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.


    The Assertive Community Treatment (ACT) program provides intensive mental health services to youth 10-18 years of age with severe mental health/substance abuse issues.

    These youth are at risk for greater hospitalization or homelessness and may be experiencing their first onset of a serious mental health condition.

    Others may have been in traditional mental health treatment services but now require a more extensive program

    The Bright Beginnings program is a collaboration between Uplift Family Services, Exceptional Parents Unlimited and Comprehensive Youth Services.

    The program serves children who have complex behavioral health needs (birth through age 10) and aims to build stronger families.

    Services include behavioral management and positive parenting strategies, referrals and connections to community services and 24/7 crisis support.

    Job Summary

    Works within the vision, mission and philosophy of the agency. The Family Specialist II

    trains or oversees the development of a strength based relationship with youth and

    caregivers. Models how to implement positive behavior change through the creation of

    behavioral strategies that will support stabilization in the home and community. Does

    whatever it takes to meet the needs of the family in a strength based approach while

    also preserving the family unit. Assists in transitioning kids to the lowest level of care.

    Provides staff with morale building, leadership development, role modeling, and overall

    support to the Family Specialist I to ensure that needs are met for families and each

    other. Continues to bring creativity and strength-based philosophy to the office and our

    families. Works independently in the family's home and a variety of community and/or

    treatment settings. This position works directly with children and adults.

    Essential Duties


    • Demonstrates mastery of Family Specialist I job description.
    • Provides direct billable mental health services, documents in alignment with MediCal
    regulations and achieves set productivity expectations.


    • Coaches and mentors others in the principles and concepts of functional behavior
    analysis and the development of individualized engagement processes.


    • Teaches others how to utilize strengths of children, families, and others to assist in
    the implementation and achievement of goals and outcomes.


    • Initiates and leads groups in developing resources within the community to serve
    children and families.


    • Mentors, coaches and trains Family Specialists I.
    • Coaches others on how to engage caregivers in building youth specific parenting
    responses that support positive behavior change and overall family relationships.


    • Documents interactions and practices and maintain administrative expectations in a
    timely manner and provides documentation coaching to others.


    • Provides leadership in developing program responses to needs identified across a
    number of youth and families where natural community resources are not available or

    appropriate.


    • Engages and builds alignment and relationships with parents, youth, and others in
    the normal course of working with the families.


    • Utilizes strengths of youth, families, and others to assist in the implementation and
    achievement of goals and outcomes.


    • Works with youth and family teams to support family driven, strength based planning
    and interventions.


    • Engages caregiver, family members, and other natural supports in building youth
    specific parenting responses that support positive behavior change and overall family

    relationships.


    • Supports families in bridging to and or building on natural resources and accessing
    community based program supports that will continue support over time.


    • Acts as a neutral facilitator of pre-scheduled CFT meetings and provides support to
    the child and family team to problem solve and make decisions regarding the child's

    needs and/or stabilization. Provides strength-based family centered facilitation

    methodology during CFT meetings and supports the CFT to develop creative methods

    to ensure individualized and culturally sensitive care.


    • Understands interactions of Child Protective Services, Probation, Mental Health
    Providers, Educational System and other complex systems in the context of a family's

    life, service delivery structures and the community's resources.


    • Ensures that all voices are heard and the CFT meeting is a sharing of all information
    about the family that relates to the safety of the child.


    • Meets with caregivers and children in the home and community settings, developing
    a helping relationship and ensuring needed supports and services are provided.


    • Maintains ongoing communication and provides pertinent information to and
    coordinates with authorized representatives and other team members, participating in

    meetings, such as child/family teams.


    • Completes Outcome measures to inform youth's treatment.
    • Performs other responsibilities, as assigned, to support department/business needs.
    Other Duties and Responsibilities


    • Practices self-care, remains aware that others may be contending with stress, and
    treats other with grace.


    • Driving to appointments with clients and their families or other key contacts.
    • Physical interactions with children of variable ages such as but not limited to games,
    sports, and other activities.


    • Position specific duties and responsibilities may very depending upon program.
    Introduction to Core Competencies

    At Uplift Family Services certain principles and values shape and influence all of our

    decisions and actions. Our Agency Core Competencies express our expectations relative to

    behaviors to be modeled by our leaders and engrained in the practices of our employees.

    These Agency-wide competencies are the foundation for the success of our employees

    across the organization, while job specific competencies provide expectations for individual

    positions.

    Agency Core Competencies

    Title and Definition

    Continuous Quality Improvement and Continuous Learning


    • Focuses on quality of work and accomplishes tasks by considering all of the areas
    involved

    • Understands the level of quality expected in the job
    • Continuously builds and
    leverages technical and professional expertise

    • Establishes and adheres to procedures
    to improve work and skills

    • Innovation and Change Management
    Ethics and Values


    • Adheres to the principles of ethical practices and values
    • Acts with integrity and is
    widely trusted

    • Is seen as a direct, truthful individual
    • Can present the unvarnished truth
    in an appropriate and helpful manner

    • Maintains confidentiality
    • Admits to mistakes
    • Demonstrates the following values: - Innovation - Communication
    Service Excellence


    • These principles: Strengths-based - Family Centered - Individualized
    • Community-based - Team-based - Culturally Competent - Sensitivity to working with
    people from diverse geographic, demographic, socioeconomic, cultural, ethnic and

    linguistic groups - Collaborative and Integrative - Natural Supports - Persistence -Flexible and Accessible - Outcomes Driven - Needs Driven - Customer Service - Are

    what we adhere to in our work with each other, those we serve, and the communities in

    which they live.

    Position Specific Competencies

    Title and Definition

    Conflict Resolution

    Takes actions that resolve conflicts in a manner that is best for

    both the organization and the individuals involved. Addresses

    complaints and problems quickly and effectively and keeps all

    parties informed of the status of any negotiations required.

    Encourages employees to report problems or concerns, and

    negotiates outcomes that are viewed as fair and even-handed.

    Documents Clearly and Accurately

    Documents, in a legible manner, pertinent information related

    to the child's treatment plan, including interventions and

    outcomes in accordance with established policies and

    procedures and guidelines for charting.

    Encouraging Customer Focus

    Consistently conveys that customers are the highest priority.

    Respects customer needs and expectations and lets

    customers know if their expectations cannot be met. Refrains

    from complaining about (or speaking negatively about)

    customer behavior or expectations. Communicates in a

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty

    satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

    ability required. Reasonable accommodations may be made to enable individuals with

    disabilities to perform the essential functions.

    All employees are responsible for keeping job requirements up to date. This can include but

    are not limited to certifications, licensure, and maintaining a clear criminal record.

    Education

    Degree/Diploma Obtained Major Required/Preferred

    Bachelors AND two (2) years

    experience working with

    children preferred.

    Education Requirements


    • Bachelor's Degree (BA/ BS) in related field AND two (2) years experience working with
    children preferred.

    Experience

    Years of Experience Type of Experience Required

    Two (2) years experience Healthcare/Medical -Psychology/Behavioral/Mental working with children preferred.


    • Two (2) years experience working with children preferred.
    Highly Desirable Qualifications


    • Speak, read, and/or write another lang

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