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    Office Manager - Saint Louis, United States - Star Insurance Agency Inc.

    Star Insurance Agency Inc.
    Star Insurance Agency Inc. Saint Louis, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Job Title: Office Manager

    Company: Star Insurance Agency

    Location: St. Louis, MO

    About Star Insurance Agency:

    Star Insurance Agency is a distinguished insurance brokerage located in St. Louis, Missouri, renowned for its excellence and recognized as an award-winning leader in the state's insurance market. With a steadfast commitment to delivering exceptional service to our clients, we've garnered a reputation for integrity, reliability, and innovation. At Star Insurance Agency, professionalism is paramount, and we pride ourselves on maintaining a supportive and collaborative office culture where every member is empowered to succeed.

    Office Manager Responsibilities:

    Administrative Support:

    · Assist with the onboarding of the new agency management system, EZLynx, including participating in training sessions, data migration, and system setup.

    · Maintain organized electronic and physical filing systems, including client records, policies, and other documents.

    · Prepare and proofread documents, correspondence, and reports with a high level of accuracy.

    Customer Service:

    · Answer incoming calls from clients promptly and courteously, addressing inquiries, providing information, and directing calls to the appropriate staff member.

    · Assist clients with insurance policy inquiries, including coverage options, premiums, and claims processing.

    · Provide exceptional customer service by actively listening to client needs, offering solutions, and ensuring client satisfaction.

    Rating and Quoting:

    · Utilize EZLynx Agency management system to assist with rating and quoting of insurance policies for clients.

    · Input client information accurately into the system to generate accurate insurance quotes.

    · Assist with comparative analysis of insurance policies to ensure clients receive the best coverage at competitive rates.

    Advancement Opportunity:

    This position offers the opportunity for advancement within the company. As Star Insurance Agency continues to grow, we plan to hire additional Customer Service Representatives (CSRs) to support our day-to-day operations. The Office Manager who demonstrates exceptional performance, leadership qualities, and a strong understanding of our business may have the opportunity to advance into a management role, overseeing the CSR team. This advancement opportunity reflects our commitment to recognizing and rewarding talent within our organization.

    Salary and Benefits:

    Salary Expectations:

    · $45,000 - $55,000 per year, depending on experience.

    · Annual Raise: The Office Manager position includes an annual raise of 5% based on performance and company discretion.

    · Paid Vacation: Two weeks of paid vacation per year. Employees will begin accruing vacation days immediately upon starting employment, with approximately 3.08 hours of paid vacation time accrued for each bi-weekly pay period.

    Work Experience Requirements:

    · Minimum of 2 years of relevant experience in administrative support, customer service, or office management roles.

    · Prior experience in the insurance or financial services industry is preferred but not required.

    How to Apply:

    · Please email

    · In the body of the email, please write a few paragraphs about yourself, your family and your interests outside of the work environment. Resume's will be reviewed, and we will do our best to reply within 48 hours of receipt.

    Join our team at Star Insurance Agency and be part of a supportive and collaborative work environment dedicated to serving our clients' insurance needs with integrity and excellence. If you have the skills and qualifications required for this position, we encourage you to apply today

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