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Public Service Representative
5 days ago
Illinois Secretary of State Plano, United States**Office of the Illinois Secretary of State · **Alexi Giannoulias** · **Job Title**:Public Service Representative - Spanish Speaking · **Division**: Drivers Services · **Union**:SEIU · **Location**:712 E South St, Plano, Illinois - Kendall County · **Salary**:Starting salary for ...
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Customer Service Representative
1 day ago
PROSPERITY BANK Plano, United States Full time**Position Overview**: · An enthusiastic individual who can provide excellent customer service for inbound calls regarding products, services and inquiries. Guides customers how to use our products and services and provides technical troubleshooting. Builds sustainable relationsh ...
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Guest Service Representative
1 day ago
Pappy's Pet Lodge Richardson, United States**Guest Service Representative** · Guest Service Representatives are vital to the success of Pappy's Pet Lodge. They are the face of the company, handle our clients with exceptional customer service, and ensure that proper care instructions are taken. They are also active and kno ...
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Customer service representative
2 weeks ago
Yobalia Dallas, United States". · | | Customer service representative (INGLS Y SAP) ** Customer service representative (INGLS Y SAP)** · Descripcin de la oferta Publicada el: 21/12/ :15h Ubicacin: Barcelona Categora: Atencin al pblico (Atencin al cliente) Vacantes: 1 Nivel: Empleado Buscamos Customer servi ...
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Financial Services Representative
1 week ago
Charles Schwab Mckinney, United States Full timePosition Type: RegularYour opportunity · Your opportunity · At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. · Schwab's servic ...
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Customer Service Representative
2 weeks ago
DB Roberts Plano, United States**Customer Service Representative** · **Department:** Customer Service **Location:** Plano, TX · DB Roberts Co. is a recognized leader in fastener distribution. Since inception, we have been focused on providing solutions for fastener applications in Sheet Metal Fabrication, Me ...
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Customer Service Representative
2 weeks ago
EPITEC Plano, United States**Customer Service Representative posted 13 hours ago** · **JOB TYPE:** Full-time, contract **LOCATION:** Ridgefield Park, NJ **JOB SUMMARY FOR Customer Service Representative:** · Epitec is looking for a Customer Service Representative for a global Electronic company, located ...
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customer service representative
2 weeks ago
Family Dollar Plano, United StatesFamily Dollar TH ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register tra ...
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Customer Service Representative
2 weeks ago
Prosperity Bancshares Plano, United States Part timeAn enthusiastic individual who can provide excellent customer service for inbound calls regarding products, services and inquiries. Guides customers how to use our products and services and provides technical troubleshooting. Builds sustainable relat Customer Service, Customer Se ...
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Customer Service Representative
3 weeks ago
Circle K Plano, United StatesCircle K W Spring Creek Pkwy [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation o ...
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Customer Service Representative
2 weeks ago
Randstad North America, Inc. Plano, United StatesDelivers straightforward administrative and/or other basic business services in Provider Data. Maintains current provider data for the largest, most complex account structures. Maintains provider data to ensure the quality of the network. Coordinates Customer Service Representati ...
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Customer Service Representative
3 weeks ago
Handyman Connection Plano, United StatesHandyman Connection - JobID: [Customer Service Representative] As a Customer Service Representative at Handyman Connection, you'll: Provide excellent customer service; Manage time and responsibilities to include scheduling, customer support, job tracking, billing, staff communica ...
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Customer Service Representative
3 weeks ago
State Farm Insurance Plano, United StatesState Farm Insurance - JobID: [Customer Service Representative] As a Customer Service Rep at State Farm Insurance, you'll: Assist customers with inquiries, complaints, and policy changes; Provide accurate and timely information regarding insurance products and services; Process p ...
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Aqua-Tots Development Plano, United StatesWe are looking for year-round Customer Service Representatives/Sales Representatives in Plano · This is a great company, with a supportive and fun culture · They will uphold the Aqua-Tots Core Values in every interaction, whether with children, parents or staff members. We offe ...
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Guest Service Representative
2 weeks ago
NewcrestImage Plano, United States** Guest Service Representative** · **Job Category****:** Hourly Field Positions **Requisition Number****:** GUEST003665 Showing 1 location **Job Details** · **Description** · NewcrestImage is hiring a Guest Service Representative for our Hyatt Place Plano property · Newcrest ...
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Member Service Representative
2 weeks ago
YMCA of Metropolitan Dallas Plano, United States· Imagine going to work knowing that what you do each day positively influences the lives of people in your community. At the Y, strengthening community is our cause. We are looking for dedicated and friendly faces to create a welcoming environment for members of all backgrounds ...
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Patient Service Representative
2 weeks ago
Solis Mammography Washington Radiology Plano, United StatesUnderstands, promotes and demonstrates the Solis Way. Greet patients in a professional and friendly manner;Completely and accurately register patients including input of demographic and insurance information into our ERAD (Radiology Information Syste Patient, Representative, Serv ...
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Aqua-Tots Development Plano, United StatesWe are looking for year-round Customer Service Representatives/Sales Representatives in Plano This is a great company, with a supportive and fun cultureThey will uphold the Aqua-Tots Core Values in every interaction, whether with children, parents or staff members. We offer:Daily ...
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Customer Service Representative
2 weeks ago
Rug Doctor Plano, United States** Customer Service Representative** · **Job Category****:** Operations **Requisition Number****:** FIELD01096 Showing 1 location **Job Details** · **Description** · **Job Description** As a Customer Service Representative, in a call center environment at the corporate office, ...
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Patient Service Representative
2 weeks ago
Smile Brands Group Inc. Plano, United States**Patient Service Representative** · Location Plano, TX Category Corporate **Ref #:** Job Type Full-Time Plano JOB DESCRIPTION **Company Overview:** · **Job Description:** · ** This position is responsible for effectively responding inbound New and Current Patient calls for Sm ...
Bilingual Customer Service Representative - Plano, United States - The Hire Solution
Description
Job Description
Job DescriptionThe Hire Solution has partnered with an international travel organization for two immediate positions on a contract to hire basis for bilingual Member Services Representative. The ideal candidate would be a native level Spanish or Portuguese speaker, who is strong with customer service, data entry and writing. This is a customer supporting role, so great phone etiquette and customer service orientation are very important. Duties include:
Effectively communicate using languages English, Spanish and/or Portuguese, to assist global clients operations and relationships.
Greet customers warmly and ascertain problem or reason for calling
Responsible for servicing and logging high volume customer inquiries and requests in a fast-paced call center environment
Able to multi-task handling telephone calls, emails, faxes, mail and various projects assigned by management
Proactively market and enroll products to new members over the phone
Support and retain existing member relationships
Support various activities such as research charge disputes, process return mail, route voicemails, faxes and mail as needed
Maintain membership services standards. Meet performance standards including effectiveness, efficiency, attendance and quality objectives.Support center operational and service level goals
Maintain positive attitude and professionalism at all times in what can sometimes be a stressful environment
Consistently demonstrate effective and professional handling of inbound and outbound telephone call activity.
REQUIREMENTS:
Legally eligible to work in the US without sponsorship
High school graduate with some college preferred
1+ years customer service/call center experience
Type 50+ WPM
Fluent in English along with fluent Spanish and/ or Portuguese. Verbal and Written required.
Excellent customer service skills. Strong track record of providing excellent customer experiences, and building lasting customer relationships.
Customer orientation and ability to adapt/respond to different types of characters. Ability to communicate successfully with employees and clients
Strong phone contact handling skills and active listening.
Ability to multi-task, prioritize and manage time effectively
Must be disciplined, self-motivated and able to multi-task
Willingness to work in a team environment
Strong computer skills, proficient using internet and email (Microsoft Office Word and Excel a plus). Technically savvy with experience navigating multiple computer systems.
Ability to work 7:00 a.m. to 4:00 p.m. shift
Ability to work other shifts if necessary to cover the language requirement (call center is open Monday Friday, from 7:00 a.m. to 8:00 p.m. NO WEEKENDS)
Ability to work most holidays