Jobs
>
Plano

    Quantitative Design Researcher - Plano, United States - Capital One

    Capital One
    Capital One Plano, United States

    3 days ago

    Capital One background
    Description

    Plano Town Center , United States of America, Plano, Texas

    Quantitative Design Researcher

    This is a Hybrid position located in Plano, TX. Relocation to Plano, TX is required if you're not located in the Dallas, TX area.

    We are currently seeking a Quantitative Design Researcher to join the Financial Services Design Research team, as a workstream Lead for our Data Insights application. We are looking for someone with expertise and demonstrated experience in data-centered projects, data migration/ingestion user experiences, and knowledge of quantitative user experience research methodologies. You will be responsible for leading mixed methods research that drives UI's which enable data exploration, data collection, and the analysis of a variety of different data sets and complex visualization design.

    You will work in close partnership with teams and executives in Design, Product, Tech, Operations, and Analytics to achieve high-value results that position design effectively to pursue and deliver innovative, connected, world-class customer-centered experiences. We believe using empathy, curiosity and asking questions to understand our customers is core to delivering best in class products and services.

    The Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.

    What You'll Do:

    You'll be asked to handle a variety of research responsibilities, including:

    Collaboration & Connecting

    • Collaborate with technology, product, and business teams to inform intuitive and engaging customer experiences
    • Deeply knowledgeable of data, analytics, and measurement with a knack for tying data together into compelling insights and stories that drive action
    • Excellent at understanding, conducting, and discussing quantitative research approaches such as descriptive research, correlational research, experimental research
    • Agile collaborator with the ability to quickly gather, distill and act on feedback from partners in a rapidly changing environment
    • Excellent problem solver, with a research toolkit that goes beyond 'out of the box' methods to meet the changing and rapid needs of a growing start up environment
    • You're comfortable tackling ambiguous/nebulous challenges in complex areas - preferably in a regulated industry such as data science or finance
    • You have proven acumen in analytics, measurement, statistics, and operations
    • You're a systems thinker and orchestrator. You can effectively connect the dots between data science, design and insights to orchestrate strong recommendations that improve customer experiences, find efficiencies across shared products and common service moments, and unlock higher order value across the enterprise
    • Translate complex insights or ideas into understandable concepts that evolve and enhance the product experience
    • Advocate for the customer through human-centered design research methodologies
    • Champion prioritization of design centered product enhancements grounded in research and analysis
    • Actively teach and mentor designers who do research alongside you
    • Working with partners and teams across various geographies
    • Embrace and advocate for an experience mindset - that research is one input in the design process, in coordination with other factors/considerations
    • Participate in hiring by reviewing resumes, conducting interviews and attending consensus
    Discovery & Delivery
    • Expert in quantitative research and data analysis such as:
      • Cluster & factor analysis
      • Decision logic, conjoint, or kano model analysis
      • Statistics, sampling, inference testing, and data modeling
      • Data visualization (making the complex, simple)
      • Root cause analysis & time series analysis
    • Demonstrate fluency with design research tools and techniques to measure success, present opportunities, and support decision-making and prioritization
    • Practice and help evolve the team's research techniques and toolset to work effectively in cross-team collaboration
    • Participate in the end-to-end product design process by:
    • Conducting in-person and remote research studies at all stages from discovery to validation, using a variety of methods to understand customer needs and define opportunities such as usability studies, card sorting, field studies, cognitive walk-throughs, contextual inquiry, participatory design.
      • Conducting quantitative design research such as surveys (Kano, UMUX, etc.), data analysis (web analytics, usage metrics), and other quant UXR methods (benchmarking, tree testing, etc.)
      • Helping designers and non-designers on project teams understand and apply research findings by framing problems, defining insights, and designing new methodologies/practices to serve customer needs
      • Distilling findings into clearly articulated and actionable insights to influence the direction of research for stakeholders
      • Facilitating and participating in workshops with internal and external stakeholders to align with business needs
      • Participate in presenting research and analysis clearly and effectively across various organizations by supporting, explaining, and demonstrating usability approaches and research to a variety of audience types from design experts to non-designers
    Basic Qualifications
    • At least 4 years of experience with human centered research
    Preferred Qualifications
    • Masters Degree in social sciences, human factor, cognitive science, human computer interaction, or behavioral economics
    • Experience researching internal enterprise software, especially for business analysts or data algorithm tools or workflows
    • Comfortable working with a variety of business partners and delivering outcomes
    At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

    Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

    This role is expected to accept applications for a minimum of 5 business days.

    No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

    If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    For technical support or questions about Capital One's recruiting process, please send an email to

    Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

    Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
  • Capital One National Association

    Quantitative Design Researcher

    6 days ago

    Capital One National Association Plano, United States

    Plano Town Center , United States of America, Plano, TexasQuantitative Design Researcher This is a Hybrid position located in Plano, TX. Relocation to Plano, TX is required if you're not located in the Dallas, TX area.We are currently seeking a Quantitative Design Researcher to j ...

  • Capital One National Association

    Quantitative Design Researcher

    1 week ago

    Capital One National Association Plano, United States

    Plano Town Center , United States of America, Plano, TexasQuantitative Design Researcher · This is a Hybrid position located in Plano, TX. Relocation to Plano, TX is required if you're not located in the Dallas, TX area. · We are currently seeking a Quantitative Design Researche ...

  • USAA

    GCP Cloud Security Engineer, Senior

    2 days ago

    USAA Plano, United States Full time

    Why USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to g ...

  • USAA

    Product Development Manager

    2 days ago

    USAA Plano, United States Full time

    Why USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to g ...

  • Page Southerland Page

    Healthcare Design Researcher

    2 weeks ago

    Page Southerland Page Dallas, United States

    Overview: · At Page, we promise design that makes lives better. Were actively seeking talented people to join an empowered employee environment. Page provides architecture, engineering, interiors and consulting services on large, complex projects around the world. We credit the ...

  • Johnson, Mirmiran, and Thompson Inc.

    Architectural Designer Iii

    1 week ago

    Johnson, Mirmiran, and Thompson Inc. Hunt Valley, United States

    Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm of more than 2,000 professionals that provides a full range of multi-disciplined architecture, engineering, information technology, and related services for K-12 schools, higher education, and to publi ...

  • McCormick & Company

    Scientist I, Product Development

    2 days ago

    McCormick & Company Hunt Valley, United States

    You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we're only getting started. At McCormick, we're always looking for new people to bring their unique flavor to our team. · McCormick employees - all 14,000 of us across the world - are what makes ...

  • Teledyne e2v Semiconductors

    Manufacturing Technician

    5 days ago

    Teledyne e2v Semiconductors Hunt Valley, United States

    Be visionary · Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, e ...

  • Pyramid Consulting, Inc

    UX Designer

    2 weeks ago

    Pyramid Consulting, Inc Plano, United States

    Immediate need for a talented UX Designer. This is a 12+ months Contract opportunity with long-term potential and is located in Plano, TX (Remote). Please review the job description below and contact me ASAP if you are interested. · Job ID: · Pay Range: $60 - $65/hour. Employee ...

  • Envision Physician Services

    Physician Assistant

    1 week ago

    Envision Physician Services Plano, United States Full time

    JOB DETAILS · Envision Physician Services is seeking experienced physician assistants for our established Hospitalist program at Medical City Plano. · Details of the Position: · *Nights Only* · Must be either a PA-C · Hospitalist experience preferred · Competitive compensation - ...

  • Penske Truck Leasing

    Diesel Technician/Mechanic III

    3 days ago

    Penske Truck Leasing Rockwall, United States Full time

    Location: 2890 South Goliad Rd, Rockwall, TX 75032 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best ma ...

  • Penske Truck Leasing

    Diesel Technician/Mechanic III

    1 week ago

    Penske Truck Leasing Rockwall, United States Full time

    Location: 2890 South Goliad, Rockwall, Tx 75032 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maint ...

  • Baylor Scott & White Health

    Director of Cardiovascular Research Administration

    1 week ago

    Baylor Scott & White Health Plano, United States Full time

    JOB SUMMARY · Director of Cardiovascular Research Administration is responsible for planning, directing, and coordinating the administrative operations of the clinical research function for Baylor Scott and White Health (BSWH), which includes clinical research support activities, ...

  • Medical City Plano

    Nurse Manager of Emergency Services

    6 days ago

    Medical City Plano Plano, United States

    Description · IntroductionAre you ready to manage in a new era as a Nurse Manager of Emergency Services where building a healthier tomorrow is more than a job? Our Medical City Plano team is committed to partnership, innovation, legacy and improving more lives in more ways. Shar ...

  • Medical City Plano

    Nurse Manager Neuro ICU

    6 days ago

    Medical City Plano Plano, United States

    Description · IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Nurse Manager Neuroscience ICU opening with Medical City Plano today and find out what it truly means to be a part of the HCA Healthcare team. · ...

  • Medical City Plano

    Nurse Manager Labor and Delivery

    6 days ago

    Medical City Plano Plano, United States

    Description · IntroductionDo you want to join an organization that invests in you as a(an) Nurse Manager Labor and Delivery? At Medical City Plano, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course ...

  • Peyton Resource Group

    User Experience Designer

    2 weeks ago

    Peyton Resource Group Plano, United States

    This candidate will be responsible for improving the user's experience of insurance products on Mobile Web and Apps and Desktop by making them easier to use, using human-centered design practices. You'll conduct unmoderated user research using prototypes designed in Figma, defini ...

  • Medical City Plano

    Nurse Manager Burn Trauma ICU

    6 days ago

    Medical City Plano Plano, United States

    Description · IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Nurse Manager Burn Trauma ICU opening with Medical City Plano today and find out what it truly means to be a part of the HCA Healthcare team. · ...

  • Baylor Scott & White Health

    RN Clinical Observation

    1 week ago

    Baylor Scott & White Health Plano, TX, United States Nursing

    · Baylor Scott & White Medical Center Plano- Make YOUR move · Are you looking to increase your knowledge base? Are you seeking a place that fosters an environment of dynamic learning, mentoring, and supporting each team member. Are you looking to build on your skills as a nurs ...

  • Medical City Plano

    Nurse Educator- Critical Care

    6 days ago

    Medical City Plano Plano, United States

    Description · IntroductionDo you have the career opportunities as a(an) Nurse Educator- Critical Care you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you t ...