- Collaborate with vendors and IT support teams to respond to hardware and software issues.
- Create and maintain our company's comprehensive IT policies.
- Ensure security and privacy of our computer systems.
- Maintain and safeguard user accounts on computer systems (network, email, phone, security, etc.).
- Maintain system patches and updates for optimal performance.
- Design and implement software training programs.
- Work with vendors to help resolve technical issues effectively.
- Keep meticulous documentation of IT processes.
- Manage camera surveillance and Cloud-Based phone systems.
- Monitor and respond to cybersecurity threats and breaches.
- Oversee alarm and access systems.
- Other duties as assigned.
- Outstanding interpersonal, verbal, and written communication skills.
- Strong diagnostic and problem-solving abilities.
- Proficiency in current Microsoft applications and Active Directory.
- Experience with Cloud-Based phone systems.
- Ability to work collaboratively and independently, with excellent multitasking skills.
- Exceptional customer service and documentation skills.
- Previous IT Support experience is mandatory.
- Certificate or Diploma from a Technical School desired.
- Experience managing IT budgets.
- Proficiency with Microsoft Server 2012/2019 and Windows OS.
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Information Technology Manager - California, United States - Jay Nolan Community Services
Description
Location: Mission Hills, CA 91345
Schedule: Flexible 30-40 hours per week, (with onsite requirements for the initial three months)
We are hiring a full-time IT Manager/Systems Administrator to support and troubleshoot day-to-day technology issues, recommend new methods for using software and hardware that can increase the company's efficiency and fortify our network security.
Responsibilities:
Qualifications:
Requirements:
About us: Jay Nolan Community Services is a registered 501(c)(3) nonprofit with a mission to provide individualized support to children, teens, and adults with autism and other developmental disabilities so that they may live, work and thrive in their own homes and in their community. We are an inclusive, supportive, and community-oriented workplace.
Jay Nolan Community Services, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
