Clearinghouse Site Representative - California, United States - Sierra Management and Technologies, Inc

Sierra Management and Technologies, Inc

Verified Company

California, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The Organization:
Sierra Management and Technologies, Inc.

Sierra is a small, disadvantaged, minority-owned business that values its employees who provide superior services and solutions to our customers.

Sierra has a proud history of hiring veterans and encourages those who have served in the armed forces to apply.

Sierra is an honored recipient of the following awards:

Top Workplaces Regional Award
HIRE Vets Medallion Award
VETS Indexes Employer Award

About the Role:

Interface daily with all JDRS NAVAIR Deficiency Reporting stakeholders including the Fleet/Supply, FST Engineering, FRC (Q/Ts, DMAs, PMI) teams, CSRs, PMAs, contractors/vendors, FRC production personnel, competencies, DLA, NAVSUP, and all NAMDRP team members in a professional and constructive manner.
Able to independently resolve conflicts/issues that emerge because of these interfaces in a professional and constructive manner.
Able to listen and quickly and independently comprehend complex workflow issues from any stakeholder to accurately document exchanges and initiate appropriate corrective action using the established systems in a timely manner.
Responsible for monitoring workflow related to each stakeholder and independently intervening when established metrics are not being met.
Will independently perform as nonregistered units as needed on the website to receive exhibits, approve exam plans, execute material dispositions, and ensure proper reporting of exhibits in NAVSUP WSS Carcass Tracking system.
Will independently track shipments worldwide and employ a variety of tools and resources to locate missing exhibits.
For the National Clearinghouse only: Responsible for the daily reconciliation of DFAS FedEx payment program, Syncada, by confirming website receipt of all exhibits.
Will independently and periodically review assigned user population and update appropriately.
Will extract, analyze, and provide periodic metrics in response to stakeholder data requests.
Monitor NAMDRP process and intervene as necessary to provide fluid process flow, assist Aircraft Mishap Board (AMB) and Fleet Support Teams (FSTs) with aviation mishap investigations.
Responsible for independently managing workload by appropriate prioritization and efficient organizational skills.
Respond promptly and appropriately to varying stakeholder requests.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Must haves:

Bachelor's degree in management, business, or related field from an accredited college or university and two (2) years of experience.
Allowable Substitution: Four (4) years of combined education and experience related to management analysis functions.

Must be familiar with the NAVAIR Enterprise environment and have experience/knowledge of naval aviation maintenance practices.

Applicant must be a US Citizen and be able to obtain a security clearance.

What to expect in our process

Interview with the Hiring Manager
Reference checks and Degree Verification
Offer

We take care of our employees by providing the following perks and benefits:

Compressed Work Schedules (CWS), Flexible Work Schedules, and Remote Opportunities (depending on the role)
Medical, Dental, and Vision insurance
Flexible Spending Account and Health Savings Account
Dependent care Flexible Spending Account
Education reimbursement & personal development stipend
Shortterm disability, Hospital Indemnity, Critical Illness, and Accidental Insurance
100% Companypaid Life + AD&D and Longterm disability
Generous Paid Time Off policy
Paid Maternity Leave (after 6 months of employment)
11 federally recognized holidays
401(k) retirement plan with Sierra contribution
Employee Assistance Program

Equal Opportunity Statement

Building an inclusive, high-performing team that is diverse across lines of personal identity is integral to our success and we are proud to be an equal-opportunity employer.

This means we do not discriminate against any job applicant or employee because of their race, ethnicity, color, religion, national origin, sex, disability status, genetics, protected veteran status, gender identity or expression, sexual orientation, age, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment.

E-Verify Statement

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS