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The Bronx

    Senior Manager, Business Intelligence - Bronx, United States - AEG

    AEG
    AEG Bronx, United States

    2 weeks ago

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    Description
    DEPARTMENT: Business Intelligence

    REPORTS TO: Executive Director, Strategy & Business Intelligence

    JOB STATUS: Full-Time, Exempt

    Description:

    Built upon our storied legacy, the New York Yankees look to attract the best possible talent not just on the field but in the front office as well. It is our shared responsibility to maintain the first-class reputation associated with the franchise in all aspects of our business.

    The Senior Manager, Business Intelligence position will be responsible for managing the day-to-day performance of the BI department. This position will oversee the implementation and maintenance of the Yankees business tech stack, as well as lead the evaluation and presentation of data analysis to create actionable insights to drive revenue.

    Primary Responsibilities:

    • Develop and implement strategies and best practices for data collection and analysis, with an emphasis on data sourcing, data visualization, statistical analysis, insight generation, database querying, and implementing new vendors (where applicable)

    • Own the overall Yankees data and analytics roadmap, and manage the current relationships with our data warehouse, CRM, and CDP providers along with all other relevant analytic vendors

    • Manage, grow, and develop a team of Senior Analysts/Analysts in the BI department

    • Create dashboards to support data-driven decision making in the Ticket Sales, Digital Marketing, Sponsorship, Yankee Stadium Events and various other NYY departments

    • Utilize data insights to identify trends and opportunities for optimization across various marketing channels, including digital media, social media, email, and traditional marketing

    • Automate reports and provide custom reports and metrics to senior leaders across various departments

    • Create custom and proprietary renewal models for all ticket types, as well as upgrade probability models

    • Collaborate on ad-hoc projects and analyses as assigned

    Qualifications and Experience:

    • Bachelor's degree, preferably in Economics, Finance, or Statistics (MBA a plus)

    • Minimum of 7 years' work experience in Business Analytics or Intelligence, preferably in professional sports and/or ticketing

    • Experience managing and reviewing work performed by junior staff members preferred

    • Experience with targeted digital and social media platform advertising and analytics preferred

    • Must have excellent written, verbal, organizational, and interpersonal skills with the ability to communicate effectively throughout all levels of the organization

    • Highly skilled with data manipulation, database modeling, and computer applications including SQL, Tableau, and Microsoft Excel

    • Proficiency with MS Dynamics CRM and Archtics ticketing system preferred

    • Familiarity with statistical software and programming languages such as Python and R is a plus

    • Willingness to work extended hours, including games on nights, weekends, and holidays

    This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required of the employee. The New York Yankees are an Equal Opportunity Employer. The Company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

    The base annual salary for this position is $140,000 - $180,000, plus a comprehensive benefits package.

    Job Questions:
    1. What are your salary requirements? Please be specific
    2. Do you have at least 7 years' work experience in Business Analytics or Intelligence, preferably in professional sports and/or ticketing?
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