Business Intelligence Manager - Queens, United States - NYC Careers

NYC Careers
NYC Careers
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Queens, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

Business Intelligence Manager:


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Business Intelligence Manager:


  • Agency: NYC HOUSING AUTHORITY


  • Posted on: 05/14/2024

  • Job type: Fulltime
Location


QUEENS

  • Title Classification: No exam required
Department

Business Intelligence

  • Salary range: $103, $130, Organization
  • The New York City Housing Authority (NYCHA) is the nation's oldest and largest public housing authority with more than 176,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 200,000 additional tenants. NYCHA's mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.
  • NYCHA's Asset & Capital Management (A&CM) Division integrates and aligns the Authority's existing development, modernization, and asset management work being carried out by the Capital Projects, and Comprehensive Modernization departments. This includes a $4.5 billion capital program one of the largest in NY State as well as a historic real estate transaction portfolio. The A&CM Division delivers comprehensive repairs to NYCHA buildings and apartment through innovative financing models, strong partnership with residents and other stakeholders, strategic, datadriven portfolio planning, and costeffective project delivery and management. The Division also positions NYCHA's housing portfolio for the future by incorporating innovative building materials, construction methods, and technology, improving residents' quality of life while enhancing building performance and management systems.
  • Position Description
  • The A&CM Division's Strategic Services Department seeks a Business Intelligence Manager to help lead its Business Intelligence (BI) unit.
The BI unit has two primary areas of responsibility:
providing analytical support across the division and leading execution of routine and ad hoc A&CM reports.

The unit works closely with NYCHA's Chief Asset & Capital Management Officer (CACMO) to assess strategic reporting and data transparency needs for non-A&CM stakeholders and ensure fidelity of A&CM reports.


  • The BI Manager holds a leadership position within the Business Intelligence Department, with substantive contributions to Authoritywide research and policy. Reporting to the Head of BI and with very wide latitude for independent judgment, decisionmaking and initiative, the BI Manager oversees the planning of new initiatives with an eye to enabling robust program evaluation as well as oversees outcome reporting and program evaluation of all Business Intelligence initiatives. The position routinely champions new ideas and strategic initiatives; produces written studies and strategic plans for public release; and represents the department internally and externally as needed, including regularly participating in conferences, meetings, and seminars.
  • The BI Manager should have exceptional proficiency with data. This proficiency should include a strong technical quantitative foundation, with at least a baseline understanding of various data manipulation tools (e.g., Excel, R, Python, SQL). In addition, the Manager should be well equipped to identify data needs across the division, taking a consultative approach to helping A&CM unit leads establish and improve upon appropriate metrics to stay abreast of their units' work. The Manager should be able to effectively explain complex data concepts to nonquantitative audiences, help to foster a culture of datadriven decision making across the division.
  • Some key daytoday responsibilities include:
  • Day-to-day management of currently three (3) Business Intelligence Analysts responsible for data analytics, dashboards, and reporting. Provide oversight and serve as the primary point of contact on BI data visualization / KPI support for other A&CM units.
  • Lead a rigorous pursuit of outcomes measurement and performance reporting.
  • Lead robust program design and project planning of research and projects to make best practice the common practice throughout NYCHA.
  • Manage a close collaboration with the other NYCHA departments to ensure the highest quality of data analytics best practices.
  • Work with eBuilder team to align inputs with internal and external reporting needs.
  • Liaise with internal stakeholders to identify opportunities to provide analysis to support decision making.
  • Plan and carry out activities to develop effective coordination between the research efforts of the agency and other research projects.
  • Provide leadership and general direction to agency personnel in planning, conducting and coordinating specific research projects.
  • Lead, design and develop selfserve BI and visualization dashboards, providing easy access to data and insights by leveraging various BI tools.
  • Guide staff in researching and aligning data analysis and reporting with A&CM business needs.
Key Competencies- Subject Matter Expert: Ex
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