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    Director, Revenue Operations - Charlotte, United States - BrightSpeed

    BrightSpeed
    BrightSpeed Charlotte, United States

    5 days ago

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    Description


    Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

    Backed by funds managed byApollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

    Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.

    Check us out on the web
    Job Description We are looking for a Director, Revenue Operations-Enterprise & Wholesale to join our growing team.

    In this role, you will be responsible for driving operational effectiveness and sales/revenue productivity in both our Enterprise and Wholesale lines of business.

    You will be responsible for setting the overall direction and strategy for the company's sales team, by aligning sales, marketing, and customer support processes to meet and exceed KPIs, and managing people and teams to help them perform their best.

    As Director, Revenue Operations - Enterprise & Wholesale, you will have the following duties and responsibilities:
    Manage a team of Operations Managers who are critical in the day-to-day operations of our Enterprise and Wholesale Sales teams
    Responsible for aligning people, processes and technology to maximize performance & results; Develop strategies and implementation plans for major projects/initiatives
    Createand implementstrategies for reducing churn and increasing sales results.
    Oversee the development and adherence of the sales management process
    Create top-down and bottoms-up forecasting processes and tools to enable monthly sales forecast
    Create a culture across E+W leadership (sales, engineering, and operations) that is results focused and metric driven while driving continuous process improvement

    Become the expert on business, sales and revenue trends, metrics and KPIs for each of Enterprise & Wholesales lines of business.

    Responsible for working with finance to model future revenue and sales and provide operational and capital expense forecasting.
    Lead the development of materials for the Executive Leadership team and Board of Directors
    Provideleadership coaching using a fact-based approach to the sales organization, and counsel to the Chief Commercial Officer, in implementing organization objectives that appropriately reflect business goals
    Represent Enterprise & Wholesale organization with corporate steering committee initiatives and external consultants
    Qualifications

    WHAT IT TAKES TO CATCH OUR EYE:
    Bachelor's degree in finance, business, economics or related field
    7+ years ofexperience as a senior level sales operations/ revenue operations leader
    Telecommunications industry experience
    Analytical skills including financial and business acumen
    Excellent verbal, written, project management and presentation skills
    Ability to summarize key issues to management
    A collaborator with excellent people skills
    Expert in Microsoft Suite

    BONUS POINTS FOR:
    Master's degree in business, economics, or similar field
    Sales experience
    #LI-SS1
    Additional Information

    WHY JOIN US?
    We aspire to contemporary ways of working.

    Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce.

    At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances.

    We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
    We offer competitive compensation and comprehensive benefits.

    Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.

    Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

    Diversity, equity and inclusion

    are at the center of our grounding belief inBeing Real .
    When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.
    Brightspeed is an Equal Opportunity Employer/Veterans/Disabled
    For all applicants, please take a moment to review our Privacy Notices:
    Brightspeed's Privacy Notice for California Residents
    Brightspeed's Privacy Notice
    Videos To
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