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    Commercial Insurance Account Manager - Scottsdale, United States - The Jonus Group

    The Jonus Group
    The Jonus Group Scottsdale, United States

    2 weeks ago

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    Description
    Job Description

    Commercial Insurance Account Manager

    Job Summary

    Are you an experienced insurance professional looking for a collaborative and growth-oriented environment? If so, a growing agency is seeking a skilled Commercial Insurance Account Manager to join their team Key responsibilities include servicing a book of business, handling policy changes, managing the renewal process, building & maintaining strong client relationships, and delivering top-notch service. If you're a results-driven professional with a passion for exceeding client expectations, this is your opportunity to excel.

    Responsibilities

    • Responsible for servicing a book of business, ensuring client satisfaction and retention.
    • Develop and nurture strong relationships with key clients and insurance carriers through regular communication via phone, email, and in-person meetings.
    • Address client inquiries related to administration, billing, claims, and other service-related issues promptly and professionally.
    • Maintain excellent communication with clients, carriers, producers, and team members in a professional and timely manner.
    • Create professional and accurate insurance proposals for presentation to clients.
    • Develop concise and informative summaries for existing clients to ensure they have a clear understanding of their insurance coverage.
    • Continuously identify cross-sell opportunities within existing client accounts.
    • Proactively suggest new lines of coverage to clients, tailoring recommendations to their specific needs.
    • Monitor and manage the renewal process for assigned clients.
    • Market client accounts, prepare marketing information, gather necessary data for client presentations, and present marketing options to clients.
    • Complete the implementation process for policies, ensuring all required forms are prepared and delivered to clients.
    • Utilize the client management system to update policies, log client meetings and activities, and manage follow-ups efficiently.
    • Coordinate relationship management meetings with assigned clients.
    • Stay updated on industry trends, market developments, new products, and legislative changes relevant to clients' needs.
    • Stay informed about underwriting requirements and authority outlined by each carrier to provide accurate information to clients.
    • Serve as a mentor to team members, offering guidance and support in their professional growth.

    Qualifications/Requirements

    • Demonstrates strong verbal and written communication skills, with the ability to effectively communicate with clients, insurance carriers, and team members.
    • Possesses a comprehensive understanding of various insurance products and demonstrates the ability to provide expert advice to clients.
    • Experienced in building and maintaining positive client relationships, ensuring exceptional customer service and satisfaction.
    • Holds an active Property and Casualty (P&C) Insurance License.
    • Preferred Agency Management System Experience: AMS360
    • 2-5 years of relevant insurance industry experience preferred.
    • Previous experience in commercial lines account management.
    • Holds at least one professional designation or has comparable job experience.
    • Above average computer skills with the capacity to master essential software programs.
    • A track record of long-term commitment and tenure in previous roles is required.

    Compensation Package
    • Excellent opportunities for professional growth and advancement.
    • Competitive compensation: Between $45k-$80k (based on experience).
    • Paid time off and company holidays.
    • Comprehensive benefits package, including health, dental, vision, 401(k), and more.
    Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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