Jobs
>
Austin

    Customer Experience Agent - Austin, United States - Safelite

    Default job background
    Description

    The Customer Advocate is one of Safelites first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.

    What Youll Get

    • Competitive weekly base pay starting at $18/hour.
    • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
    • Up to $5,250 annually in tuition reimbursement.
    • Paid training and all the tools and resources you'll need to be successful.
    • View all our health, wealth and life offerings at

    What Youll Do

    • Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
    • Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
    • Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
    • Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
    • Review orders from the national contact center and manage dealer part orders and special accounts.
    • All other duties as assigned.

    What Youll Need

    • High School Diploma/GED/Equivalent required.
    • Experience: 1-3 years telephone operations or business administration experience required.
    • Ability to provide world class customer service in a changing, fast-paced operation.
    • Present a professional appearance and wear personal protective equipment.
    • Ability to travel up to 10%.

    #LI-RS1



  • EOS Hospitality Austin, United States

    As a standard hospitality expectation, this position requires availability Friday through Sunday, during weekends, holidays, and some evenings. · * Greet guests immediately with a sincere, friendly welcome. Using a cheerful, clear voice, address guests by name and listen carefull ...


  • EOS Hospitality Austin, United States

    As a standard hospitality expectation, this position requires availability Friday through Sunday, during weekends, holidays, and some evenings. · Greet guests immediately with a sincere, friendly welcome. Using a cheerful, clear voice, address guests by name and listen carefully ...


  • 1st State Brokerage Austin, United States

    Job Description · Job DescriptionAgency Building & Sales Professional Opportunity · About the Role: · Embark on an exciting career path that combines the thrill of sales with the opportunity to build your own agency from day one. We're seeking ambitious individuals who aspire to ...


  • The Rise Agency Austin, United States

    We are searching for licensed real estate agents looking to grow their careers in the luxury leasing industry. Apartment locating is the #1 way to work as a Remote Real Estate Agent. We are hiring agents all over Texas and would love to have you join our diverse, boutique apartme ...


  • The Rise Agency Austin, United States

    We are searching for licensed real estate agents looking to grow their careers in the luxury leasing industry. Apartment locating is the #1 way to work as a Remote Real Estate Agent. We are hiring agents all over Texas and would love to have you join our diverse, boutique apartme ...

  • Compass

    Marketing Coordinator

    2 weeks ago


    Compass Austin, United States

    At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. · **_ P ...

  • Modus Closing

    Marketing Coordinator

    2 weeks ago


    Modus Closing Austin, United States

    At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. · **_ P ...


  • Brent Allen - State Farm Agent Austin, United States

    Position Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations ...


  • Taylor Green State Farm Agency Austin, United States

    **Position Overview** · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. · We seek an energetic professional interested in helping our business grow through v ...


  • Spectrum Austin, United States

    **JOB SUMMARY** · Responsible for managing retention agent in an effort to retain existing customers from disconnecting while retaining and upselling core products i.e. Video, Data, and Phone. Coach, monitor, develop, lead, model, motivate, analyze, organize, staff, and train, so ...


  • Roberto Montero - State Farm Agency Austin, United States

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual Spanish Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. · We seek an licensed energetic professio ...


  • Roberto Montero - State Farm Agency Austin, United States

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service - State Farm Agent Team Member. Active Property and Casualty license is required. · We seek an licensed energetic professional interested ...


  • Bob Jennings - State Farm Agent Austin, United States

    **Benefits**: · - Paid time off · Position Overview · State Farm Insurance Agent located in South Austin is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Customer Service Representative, you will build and develop customer r ...


  • Expedia Group Austin, United States

    **Knowledge Content Strategist, Customer Service Operations** · At Expedia Group, we're not just shaping the future of travel; we're revolutionizing the way our agents interact with our customers. · As a Knowledge Content Strategist, Customer Service Operations, you'll play a piv ...


  • DHI Title Austin, United States

    **Essential Duties and Responsibilities** include the following. Other duties may be assigned. · - Make risk adverse, common sense underwriting decisions · - Respond in a timely manner, to underwriting inquiries from agents · - Research, analyze, and interpret statutes, regulatio ...


  • Roberto Montero - State Farm Agency Austin, United States

    State Farm Agency, located in Austin, TX has an immediate opening for a full-time Bilingual Spanish Assistant Office Manager. As an Assistant Office Manager, you will support our agency to continually achieve its goals. You will empower our team by implementing and supporting off ...


  • Roberto Montero - State Farm Agency Austin, United States

    State Farm Agency, located in Austin, TX has an immediate opening for a full-time Bilingual Spanish State Farm Office Manager. As an Office Manager, you will support our agency to continually achieve its goals. You will empower our team by implementing and supporting office polic ...


  • Launchpad Home Group Austin, United States

    Our Business Development Manager will drive home inspection opportunities through real estate agent referrals. This role builds relationships with real estate agents through in-person events and meetings, phone calls, and electronic communications to obtain home inspection referr ...

  • Casa Dulce Realty

    Real Estate Assistant

    2 weeks ago


    Casa Dulce Realty Austin, United States

    **✰✰✰✰✰✰✰✰✰✰✰✰✰✰✰** · **Looking for a career move where you can learn, feel energized, and be empowered to work independently within a creative and friendly team environment? Winning attitude and strong work ethics are everything to our team. We'll provide you with diverse learni ...


  • Brandy Whiteside - State Farm Agent Austin, United States

    **Position Overview**: · Do you aspire to make a difference, provide input and influence, with the ability to exercise autonomy and control in your own career while having the opportunity to stay abreast of the latest trends and growth? Do you desire to some day run your own busi ...