Jobs
>
Charlotte

    Network Operations Center Manager - Charlotte, United States - Insight Global

    Insight Global background
    Telecommunications
    Description

    Job Description:

    Insight Global is in search of a motivated and seasoned Network Operations Center (NOC) Manager for a leading fiber network client. The NOC Manager plays a crucial role in supporting NOC personnel by identifying individual strengths, fostering team cohesion, and ensuring the team possesses the necessary technical skills to assist the client's customers effectively. Moreover, the role involves establishing and enforcing NOC policies and procedures to prioritize projects, manage operations, fulfill customer commitments, monitor and respond to network incidents, coordinate outage resolutions, enhance network performance, and maintain 99.999% network availability across all technologies. This position demands flexibility to work the 2:00 PM – 11:00 PM shift, Monday through Friday, with on-call availability.

    Day to Day Responsibilities:

    • Lead meetings to drive process enhancements and ensure adherence to standards
    • Provide round-the-clock availability for escalations, network incidents, and business requirements
    • Demonstrate proficiency in overseeing 24/7 shift rotations and schedules

    Required Qualifications:

    • At least 5 years of experience in a NOC environment
    • Prior leadership experience in a NOC setting (e.g., supervisor, manager)

    Additional Preferred Skills:

    • Hands-on expertise in establishing local exchange operations, encompassing surveillance, monitoring, troubleshooting, and maintenance
    • Comprehensive understanding of IP networking
    • Familiarity with SONET and DWDM technologies


  • Bank of America Charlotte, United States Full time

    Description · : · This job is responsible for managing a financial center and it's employees on a day-today basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, ...


  • Brightspeed Charlotte, United States Full time

    Job Description · Brightspeed is looking for a driven, creative, experienced, and energetic leader to join our team and build a strong customer experience within our Small Business and Enterprise segment. · Operating in a highly cross-functional environment, this role is influen ...

  • Shellpoint Mortgage Servicing

    Call Center Manager

    3 weeks ago


    Shellpoint Mortgage Servicing Charlotte, United States

    Who we are · Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "s ...

  • Charlotte Radiology

    Center Manager

    3 weeks ago


    Charlotte Radiology Charlotte, United States

    Center Manager - Matthews and Ballantyne office · Job Description · Posted Wednesday, February 28, 2024 at 5:00 AM · For over 50 years, Charlotte Radiology has been a trusted partner and industry leader in providing expert clinical imaging services and exceptional patient care. ...


  • Charlotte Regional Visitor's Authority Charlotte, United States

    Summary · The General Manager of the Convention Center is charged with overseeing all departments housed within the facility, · including Event Services, Facility Services, Engineering, and Food and Beverage. This position is responsible for · ensuring the highest level of custo ...


  • Tierpoint Charlotte, North Carolina, United States Permanent

    Overview: · The Data Center Manager (DCM) will be responsible for overseeing all aspects of data center and building operations across 4 sites including, 24x7 staffing, facility infrastructure testing and preventive maintenance, service delivery, quality assurance, adherence to c ...


  • BrightSpeed Charlotte, United States

    Company Description · At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. · Backed by funds managed byApollo Global Mana ...


  • BrightSpeed Charlotte, United States

    Company Description · At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. · Backed by funds managed by Apollo Global Man ...


  • Brightspeed Charlotte, United States

    Job Description · Job DescriptionCompany Description · At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. · Backed by fun ...


  • SpeeDee - A Plus Automotive Charlotte, United States

    Job Description · Job DescriptionCompany Overview · Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. · SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grow ...


  • Capgemini Charlotte, United States

    Title: Workforce Management and Contact Center Solutions Specialist · Location: Charlotte, NC (Onsite) · Job Description: · We are seeking a skilled and experienced Workforce Management and Contact Center Solutions Specialist to join our team in Charlotte, NC. The ideal candidat ...


  • CRVA Charlotte, United States

    Job Description · Job DescriptionWho We Are · Our Mission: The CRVA fuels the visitor economy with leadership and expertise in branding and destination-defining infrastructure through an unwavering commitment to its culture and employees. · About The Charlotte Regional Visitors A ...


  • Solve IMG Charlotte, United States

    Solve Industrial Motion Group is a global manufacturer of bearings and power transmission parts. Solve's brand portfolio includes P.T. International, IPTCI Bearings, LMS Bearings, TRITAN Precision Power Transmission Components, SST, MasterDrive and SPB. Collectively, they represe ...


  • Solve IMG Charlotte, United States

    Solve Industrial Motion Group is a global manufacturer of bearings and power transmission parts. Solve's brand portfolio includes P.T. International, IPTCI Bearings, LMS Bearings, TRITAN Precision Power Transmission Components, SST, MasterDrive and SPB. Collectively, they represe ...


  • Morris South Charlotte, United States

    Job Description · Job DescriptionJob Requisition ID#: 710A · Morris South is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in the southe ...


  • Solve IMG Charlotte, United States

    Job Description · Job DescriptionSolve Industrial Motion Group is a global manufacturer of bearings and power transmission parts. Solve's brand portfolio includes P.T. International, IPTCI Bearings, LMS Bearings, TRITAN Precision Power Transmission Components, SST, MasterDrive an ...


  • Bank of America Charlotte, United States

    Job Description: · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. ...


  • CAI Charlotte, United States

    Position Description: Your responsibilities as a Data Center Cx PM will include: Working with project teams at client sites to inspect, test, and troubleshoot data center/ building commissioning facilities and/ or equipment. This person is responsible for identifying and coordina ...


  • SpeeDee - A Plus Automotive Charlotte, United States

    **Company Overview**: · Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. · SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto mai ...


  • Atrium Health Charlotte, United States

    Job Summary · This is a senior level position that provides behavioral health services to patients in a community mental health setting. The primary responsibilities consist of psychological assessment for diagnostic purposes and direct treatment by individual, family and group p ...